Compare Progress Software vs Seeburger

Progress Software

Based on 92 reviews.

Seeburger

Based on 37 reviews.

Latest Research

Buyer's Guide

MOVEit vs. SEEBURGER Business Integration Suite

March 2024

SEEBURGER Business Integration Suite vs. MOVEit

Updated: March 2024

Buyer's Guide

MOVEit vs. SEEBURGER Business Integration Suite

March 2024

MOVEit vs. SEEBURGER Business Integration Suite

Updated: March 2024

Sample Customers

MOVEit

Cambridgeshire County Council, Capita Document & Information Services, Enterasys, City of Guelph, Hermes

WS_FTP Server

BraunAbility, H&M Software, Killeen School, Positive Images UK, Scientific American, Sciforma, The Denver Broncos

MessageWay

Cambridge Innovation Institute, Rhea Lana’s, MasterControl, Smooth Fusion, Kirby Risk

SEEBURGER Business Integration Suite

Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza

Popular Solutions

Kemp LoadMaster

7 reviews

WhatsUp Gold

5 reviews

MOVEit

9 reviews

SEEBURGER Business Integration Suite

4 reviews

Top Industries

Educational Organization

30%

Computer Software Company

11%

Financial Services Firm

Government

Computer Software Company

16%

Financial Services Firm

15%

Manufacturing Company

13%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Gijish Vikraman
Sr. Consulting Integration Engineer at a healthcare company
We are using both MOVEit Transfer and MOVEit Automation, and we mainly have two use cases. In the first use case,...
Read full review of MOVEit »
Raghvendra Jyothi
Manager Project Management at Capgemini
Our company uses the solution for performance and automation testing. The solution is very helpful for media and...
Read full review of Telerik Test Studio »
Anonymous User
Vice President Strategic Development at a hospitality company
We're primarily a middleware solution and we integrate loyalty customer management systems with points of purchase,...
Read full review of Progress OpenEdge RDBMS »
Anonymous User
Product specialist Network Monitoring, Troubleshooting and Security Solutions at a construction company
The solution can be used to continually detect different kinds of anomalies using various methods within the solution.
Read full review of Flowmon »
Anonymous User
IT Director at a computer software company
My primary use case of this solution is as a web application firewall.
Read full review of Kemp LoadMaster »

Review 1 of 5

AndrewHill
Integration Team Lead at Wincanton
We are a third-party logistics company. We work for a lot of people. We've got SEEBURGER Business Integration Suite...
Read full review of SEEBURGER Business Integration Suite »

Review 1 of 1

Customer Service

Mohamed Rafiq
Manager at DEWA
Technical support has been very good. They are helpful and responsive, and we are happy with the level of support.
Read full review of WhatsUp Gold »
MahmoudMohamed
Network Professional Services Team Lead at e-finance
I have contacted local support here in Egypt. I had a good experience.
Read full review of WhatsUp Gold »
George Dailey
Security Operations Specialist III at a pharma/biotech company
Their tech support is very good.
Read full review of WhatsUp Gold »
Anonymous User
System Administrator at Routeware, Inc.
Kemp has the best customer service of all the vendors we use.
Read full review of Kemp LoadMaster »
Anonymous User
Systems Engineer at Rochester Regional Health
Technical support is always great for me. They respond quickly when a case is opened online and I have always had a...
Read full review of Kemp LoadMaster »
Anonymous User
Product Manager at a tech services company
Customer Service: nil Technical Support: good
Read full review of Kemp LoadMaster »
Anonymous User
Network Engineer at a government
We don't have any issues that needed technical support.
Read full review of WhatsUp Gold »
Anonymous User
Pre-Sales / Technical Account Manager at a tech services company
I am really happy with the product, support-wise. We handle the first level of support for our customers. If it is an...
Read full review of WhatsUp Gold »
Yevhen Ikonnykov
Senior Software Engineer at a aerospace/defense firm
We have a paid version of this solution but have never contacted technical support. We haven't needed to.
Read full review of WhatsUp Gold »
Anonymous User
Information Technology Engineer at a government
Very pleased with the experience of talking to the tech support team.
Read full review of Kemp LoadMaster »
Anonymous User
Key Account Manager at a tech services company
The support from the solution is very good. I would rate the support of Flowmon Solution an eight out of ten.
Read full review of Flowmon »
AndreasKuhn
System Specialist at a tech vendor
The technical support team is good. I rate them nine out of ten.
Read full review of Kemp LoadMaster »
Anonymous User
IT Specialist at a financial services firm
Every experience I have had with the technical support team has been great. I've worked with about four different...
Read full review of Kemp LoadMaster »
Anonymous User
Product specialist Network Monitoring, Troubleshooting and Security Solutions at a construction company
The tech support is the same as that concerning the MPN part.
Read full review of Flowmon »
Kinoti Martin
Network Engineer at a financial services firm
It's excellent, and the last technical engineer I worked with was amazing. On a scale of 10, I give them a nine.
Read full review of WhatsUp Gold »
Anonymous User
Network Engineer at a government
We don't use technical support very often, but when we have, we've had good experiences.
Read full review of WhatsUp Gold »
Anonymous User
IT Senior Systems Administrator at a tech consulting company
When I first started, I did contact the technical support team to see whether I could get the new version of the...
Read full review of WhatsUp Gold »
Anonymous User
System Administrator Senior Supervisor at Xceed
very helpful technical team
Read full review of Kemp LoadMaster »
MohamadBadran
Senior Systems Engineer at a real estate/law firm
The technical support is great. They are knowledgeable on the technical level, responsive, and give you the solution...
Read full review of Kemp LoadMaster »
Swapnil Chavan
DC Project Delivery Senior Analyst at a financial services firm
We don't really have contact with support. We are not supposed to do this, however, whatever the client is doing...
Read full review of MOVEit »
Anonymous User
Assistant Systems Administrator at a non-profit
We have not had contact with technical support.
Read full review of WhatsUp Gold »
Anonymous User
Manager of Technology Architecture and Information Security at J.F. Shea Co., Inc.
Kemp customer service is excellent. When I had submitted a ticket for questions I had, the response was almost...
Read full review of Kemp LoadMaster »
Anonymous User
Hewlett Packard Enterprise Solution Architect at a tech services company
I would rate tech support at nine out of 10.
Read full review of Kemp LoadMaster »
Anonymous User
Network Administrator at a transportation company
The support is great.
Read full review of Kemp LoadMaster »
Anonymous User
Team Lead at Colan Infotech Private Limited
The technical support is really great and they respond quickly. The people at Kemp were very kind and I got always a...
Read full review of Kemp LoadMaster »
Anonymous User
Head Of Technology at a tech services company
They are excellent. I would rate them a ten out of ten.
Read full review of Kemp LoadMaster »
Anwar AL_Omari
IT Manager at SABA Bank
For the times we have had to use it, the response time is good for WhatsUp. I am happy with the support we received.
Read full review of WhatsUp Gold »
Anonymous User
Managing Computers & Telephone System Infrastructure at Techjet
I recently had one small glitch when syncing to an iPhone. I received support that was courteous, polite,...
Read full review of Kemp LoadMaster »
Anonymous User
Product specialist Network Monitoring, Troubleshooting and Security Solutions at a construction company
We are providing first-level technical support as a reseller. For the second-level or third-level support, we get...
Read full review of Flowmon »
Olayinka Adetijanwa
Solution Architect at ReDoy Corporation
I rate customer service and support a ten out of ten.
Read full review of Kemp LoadMaster »

Review 1 of 30

VARUNKUMAR
Mgr Value Chain Integration/EDI at a non-tech company
Technical support has been great. They resolve our issues very fast. We are satisfied with the level of support we...
Read full review of SEEBURGER Business Integration Suite »
Choon Hwa Khoh
Head of Product Test at ams AG
Technical support has been helpful and responsive.
Read full review of SEEBURGER Business Integration Suite »
Richard Lehane
Head of IT at a pharma/biotech company
We have had no problems with tech support. Their response time and knowledge of issues is good.
Read full review of SEEBURGER Business Integration Suite »
AndrewHill
Integration Team Lead at Wincanton
Their technical support is okay. It doesn't blow you away. They will come back with an answer. It won't be the answer...
Read full review of SEEBURGER Business Integration Suite »
Oliver Rupprecht
IT Business Integration at ams OSRAM
We have a 24/7 maintenance and support contract with SEEBURGER, which includes software updates as well as technical...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
Corporate Director of IT at Flexfab
We use their consultant services and they're excellent.
Read full review of SEEBURGER Business Integration Suite »
Maman89321
Materials Management Team Lead at a university
When I log a ticket, they come back within half-an-hour to an hour, either by email or I'll get a call. I maybe have...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
EDI Competency Manager North America at a retailer
Technical support is good. The person who answers your ticket is the person who is going to solve it. They don't...
Read full review of SEEBURGER Business Integration Suite »
Richard LeBris
Sr. Software Engineer at a retailer
The technical support is excellent. I reach out to the service desk in Germany and normally get a reply within a day....
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
Systems Architect EDI/B2B at a tech services company
Technical support has been varied through the years. As SEEBURGER has grown, they have made changes to the tech...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
VP Digital Services at a tech services company
Tech support is pretty good. We have a Premium Support package, so they respond pretty quickly to us. They have...
Read full review of SEEBURGER Business Integration Suite »
Reviewer98345
Analyst at a retailer
Once you get someone assigned, they're reasonably good. It varies. Sometimes you get someone who seems quite junior...
Read full review of SEEBURGER Business Integration Suite »
Jay Thakkar
Senior Integration Analyst at Ingram Micro Inc.
SEEBURGER support is doing a decent job. We are not using any of their standard solutions. All the solutions we have...
Read full review of SEEBURGER Business Integration Suite »
Martino Marcil
Senior Manager at a manufacturing company
The few times that I have had a problem with employees, I escalated the situation and we tried to improve it. When it...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
Enterprise & Tech Ops Hosting Svcs at a pharma/biotech company
We have the Premium Support and we pay extra for that, and it gives us access to their engineers. It also requires...
Read full review of SEEBURGER Business Integration Suite »
Lori Knox
IT Business Analyst at a manufacturing company
With respect to support, it's best-of-breed for me. I still get to work with my American counterparts at SEEBURGER,...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
SAP Global EDI Lead at a construction company
Technical support team's response time is excellent. I have had no complaints.
Read full review of SEEBURGER Business Integration Suite »
Ruben Alvarez
EDI Analyst at Faurecia
The support is good. There is an issue in that sometimes I try to send all the information in my first email, such as...
Read full review of SEEBURGER Business Integration Suite »
Lori Knox
IT Business Analyst at a manufacturing company
I know my colleague in Germany values the technical support greatly. But the system works so well that he generally...
Read full review of SEEBURGER Business Integration Suite »
Reviewer972354
Software Engineer at a financial services firm
Since the very beginning of the relationship between my organization and SEEBURGER, they have been solid for...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
Business Analyst Manager at a healthcare company
Technical support is fine. We log a ticket and we get some kind of response back. It's different from what we used to...
Read full review of SEEBURGER Business Integration Suite »
Naresh Shetty
Integration Specialist at a logistics company
One thing we need is more support. Sometimes we get stuck on the support because they've not got not many experienced...
Read full review of SEEBURGER Business Integration Suite »
Michael Osiecki
Partner For Experience & E-Business at a retailer
If I just look at the consultant we have who is dedicated to our company, he's awesome; great. There are some...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
Director, Application Development at a retailer
Technical support has always been great.
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
EDI Manager at a transportation company
I would rate their support an eight out of ten. Sometimes they are very fast to respond to things that aren't...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
EDI Competency Manager North America at a retailer
Everything is done though a ticket system. It works with a few ping-pongs of emails. The support team is...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
EDI Consultant at a transportation company
Depending on who is helping you, the level of technical expertise will vary. As far as the Seeburger consultants that...
Read full review of SEEBURGER Business Integration Suite »
Giridhar Duvvuru
Director at Mylan Inc.
We have only requested technical support a couple of times. We haven't faced any issues with them. They are very good.
Read full review of SEEBURGER Business Integration Suite »
Evan Meyer
Application Manager - EDI at a transportation company
Technical support is located in Germany and there are different levels of support you can pay for. Regardless of your...
Read full review of SEEBURGER Business Integration Suite »
Anonymous User
Integration Analyst at a tech services company
I would give technical support a rating of 7/10.
Read full review of SEEBURGER Business Integration Suite »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.