Compare Progress Software vs Statseeker

Progress Software

Based on 93 reviews.

Statseeker

Based on 38 reviews.

Sample Customers

WhatsUp Gold

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Flowmon

SEGA

Statseeker

With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Some example customers include: FedEx, Optus, Verizon, California State University, Department of Agriculture and Fisheries, Monash University, Texas A&M University.

Popular Solutions

7 reviews

6 reviews

9 reviews

1 reviews

Top Industries

Educational Organization

30%

Computer Software Company

11%

Financial Services Firm

Government

Financial Services Firm

22%

Educational Organization

11%

Real Estate/Law Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Tom Condo
Supervisor Information Services Operations at Seminole County Public Schools
We needed a way to replicate our Progress database to our SQL database without impacting our student information...
Read full review of WhatsUp Gold »
Gijish Vikraman
Sr. Consulting Integration Engineer at a healthcare company
We are using both MOVEit Transfer and MOVEit Automation, and we mainly have two use cases. In the first use case,...
Read full review of MOVEit »
Raghvendra Jyothi
Manager Project Management at Capgemini
Our company uses the solution for performance and automation testing. The solution is very helpful for media and...
Read full review of Telerik Test Studio »
Anonymous User
IT Director at a computer software company
My primary use case of this solution is as a web application firewall.
Read full review of Kemp LoadMaster »
Anonymous User
Vice President Strategic Development at a hospitality company
We're primarily a middleware solution and we integrate loyalty customer management systems with points of purchase,...
Read full review of Progress OpenEdge RDBMS »

Review 1 of 5

Jessie Hackney
Network Engineer at West Virginia Department of Education
We have about 800 schools and we use Statseeker to monitor the WAN router at each site. Up/down (uptime and downtime)...
Read full review of Statseeker »

Review 1 of 1

Customer Service

Gijish Vikraman
Sr. Consulting Integration Engineer at a healthcare company
I initially raised a few tickets about its capabilities, and our system engineers might have created a few tickets....
Read full review of MOVEit »
Mohamed Rafiq
Manager at DEWA
We had a good experience with their technical support.
Read full review of WhatsUp Gold »
SyedKareemuddin
IT Manager at COCA COLA
I did not have good experience with customer service and support.
Read full review of WhatsUp Gold »
Ryan Keimig
RPA Developer / System Solutions Analyst at a financial services firm
You do have to have an account to contact support. They are pretty responsive and also extremely knowledgeable about...
Read full review of MOVEit »
Sumit Mundik
Application Development Senior Analyst at Accenture
We didn't contact them. We did not face any issues where we have to reach out to them or create support tickets for...
Read full review of MOVEit »
Rakesh Joshi
General Manager at Seriti Resources
I rate Kemp support nine out of 10. Kemp support is good, but LoadMaster is highly stable, so we don't have many...
Read full review of Kemp LoadMaster »
Erik Wie
IKT Konsulent at a government
In terms of customer support, I've only used the service online and I've never had any phone support. I think I only...
Read full review of WhatsUp Gold »
Yevhen Ikonnykov
Senior Software Engineer at a aerospace/defense firm
We have a paid version of this solution but have never contacted technical support. We haven't needed to.
Read full review of WhatsUp Gold »
Anwar AL_Omari
IT Manager at SABA Bank
For the times we have had to use it, the response time is good for WhatsUp. I am happy with the support we received.
Read full review of WhatsUp Gold »
Anonymous User
IT Director at a computer software company
I have had no issues at all with their support team.
Read full review of Kemp LoadMaster »
Anonymous User
IT Project Manager at Spirica
Technical support is reactive. We haven't really needed to contact the support except for license renewal.
Read full review of Kemp LoadMaster »
Anonymous User
MD at a recruiting/HR firm
Technical support is good.
Read full review of WhatsUp Gold »
JimRyan
IT Manager at SWITCHCRAFT INC
Support has been easy to deal with. I have only needed to contact them a few times during the initial setup. Once...
Read full review of Kemp LoadMaster »
MohamadBadran
Senior Systems Engineer at a real estate/law firm
The technical support is great. They are knowledgeable on the technical level, responsive, and give you the solution...
Read full review of Kemp LoadMaster »
Anonymous User
Pre-Sales / Technical Account Manager at a tech services company
I am really happy with the product, support-wise. We handle the first level of support for our customers. If it is an...
Read full review of WhatsUp Gold »
Anonymous User
Managing Computers & Telephone System Infrastructure at Techjet
I recently had one small glitch when syncing to an iPhone. I received support that was courteous, polite,...
Read full review of Kemp LoadMaster »
JindrichStumpf
Project Manager at Galeos
Progress offer standard technical support, and they are very responsive if you need it. So they provide 24x7 support...
Read full review of Progress OpenEdge RDBMS »
Fernando Zart
Owner at Optiwan
The technical support is really good and I've only needed to use the product manual a couple of times. It was...
Read full review of Kemp LoadMaster »
George Dailey
Security Operations Specialist III at a pharma/biotech company
Their tech support is very good.
Read full review of WhatsUp Gold »
Anonymous User
Network and System Administrator at Guardian Capital Group Ltd
Service is great, easy to work with, and always responsive.
Read full review of Kemp LoadMaster »
Anonymous User
Senior Consultant at a tech services company
Technical support is good. So far every case is handled properly.
Read full review of Kemp LoadMaster »
Anonymous User
System Administrator Senior Supervisor at Xceed
very helpful technical team
Read full review of Kemp LoadMaster »
Anonymous User
Senior Systems Analyst at a manufacturing company
The customer service was great! They helped me to quickly resolve two licensing-related issues with our additional...
Read full review of Kemp LoadMaster »
Anonymous User
Network Engineer at a government
We don't have any issues that needed technical support.
Read full review of WhatsUp Gold »
Anonymous User
Key Account Manager at a tech services company
The support from the solution is very good. I would rate the support of Flowmon Solution an eight out of ten.
Read full review of Flowmon »
Anonymous User
Information Security Engineer at a tech services company
Technical support it good. They are very quick to respond.
Read full review of WhatsUp Gold »
Anonymous User
Network Administrator at a transportation company
The support is great.
Read full review of Kemp LoadMaster »
Jason Dunn
Systems Administrator at a construction company
Customer service is fast and responsive. Haven't had to use it very often, if at all.
Read full review of Kemp LoadMaster »
Anonymous User
IT Engineer at AIS
Technical support is A+. They were great in our migration process and even went to assist us with questions that we...
Read full review of Kemp LoadMaster »
Anonymous User
Assistant Systems Administrator at a non-profit
We have not had contact with technical support.
Read full review of WhatsUp Gold »

Review 1 of 30

Anonymous User
Network Specialist at a comms service provider
They always give me a call, and they're always at hand if I need help. Last time I did an upgrade they were on the...
Read full review of Statseeker »
Roy Mccauley
Lead Network Engineer at Fairview Health Services
I have not dealt with them directly, although one of my colleagues has, and it sounds like it's been good.
Read full review of Statseeker »
Anonymous User
Network Analayst
I give top marks to their great support.
Read full review of Statseeker »
Anonymous User
Consultant at a analyst firm
Technical support for this solution is pretty good. The group we called was based out of Australia.
Read full review of Statseeker »
Anonymous User
Network Analyst at a energy/utilities company
It's been very good. I've only had to engage them once or twice during the initial install, but both times it was a...
Read full review of Statseeker »
Anonymous User
IT Admin
I have used technical support. There was a time when all of the calls had to go to Australia. That meant that we had...
Read full review of Statseeker »
Anonymous User
IT Manager Network Operation at Al Rajhi Bank
Technical support is excellent, the staff is qualified and responses times are very good. They always reply to our...
Read full review of Statseeker »
Anonymous User
Network Engineer at a consultancy
I have not dealt with their technical support.
Read full review of Statseeker »
John Elhariry
Team Leader at a retailer
The customer support from Statseeker is excellent. They are very responsive whenever we ask for assistance setting up...
Read full review of Statseeker »
Anonymous User
Sr Manager at a healthcare company
I am not the person that deals with technical support.
Read full review of Statseeker »
Scott Steves
Network Engineer at BCBS of KS
I would rate their technical support a nine out of ten.
Read full review of Statseeker »
Matthew Freitag
Network Engineer at Michigan Technological University
Technical support for this solution is great.
Read full review of Statseeker »
Anonymous User
Network Tools Specialist at a comms service provider
I have to say they're quite very good. I've never had any issues getting in contact with them. They're quite...
Read full review of Statseeker »
Troy Mellon
Network Engineer at Banner Health
It's very good. I very rarely use it, but when I do, they're very helpful.
Read full review of Statseeker »
Lance Jeffery
Senior Network Engineer at a financial services firm
The technical support guys are great to work with and know what they are doing. There are times when they are slow to...
Read full review of Statseeker »
Anonymous User
Solution Architect at a tech services company
This component is so easy that we rarely needed to call support. When we did contact them then they were very...
Read full review of Statseeker »
Robert Pettit
Senior Network Engineer at Banner Health
I have not spoken with their technical support, as it is another person on my team who administers the solution.
Read full review of Statseeker »
Jp Buckley
Senior Network Engineer at Unum Group
Statseeker tech support was bad around 2-3 years ago. I have had the new support for maybe 6 months to a year. I'll...
Read full review of Statseeker »
Anonymous User
Network Security Engineer at a government
I don't think I have ever used tech support with Statseeker.
Read full review of Statseeker »
Anonymous User
Network Analyst at a leisure / travel company
Technical support for this solution is adequate.
Read full review of Statseeker »
Anonymous User
Network Engineer at a healthcare company
I have not used technical support for this solution.
Read full review of Statseeker »
Anonymous User
IT Operations Manager at a construction company
Quite good and helpful in the past. Training and briefing sessions are provided.
Read full review of Statseeker »
Anonymous User
Network Engineer at a government
Technical support is great, and I don't think that I'm going to have an issue with them.
Read full review of Statseeker »
Jessie Hackney
Network Engineer at West Virginia Department of Education
The tech support is a little lacking compared to some other products that I've worked with. If we have to we email to...
Read full review of Statseeker »
Anonymous User
CTO at a tech services company
Technical support for this solution is bad, as is everything with Cisco support.
Read full review of Statseeker »
Anonymous User
Network Engineer at a university
Their technical support is very good. They solved every issue we've had.
Read full review of Statseeker »
Daniel Hess
Network Specialist at Internal Revenue Service
Technical support for this solution is good. Sometimes the response times need to be quicker, but their technical...
Read full review of Statseeker »
Anonymous User
Network Engineer at a university
I haven't had any personal experience with technical support yet, so I don't know.
Read full review of Statseeker »
Anonymous User
Senior Capacity Manager at a comms service provider
Excellent. Support team is brilliant. Always responsive. Always positive.
Read full review of Statseeker »
Anonymous User
Network Engineer at a healthcare company
Statseeeker have been very good communicators and are always willing to assist. The truth is we set it up and it runs...
Read full review of Statseeker »

Review 1 of 30

Technical Support

No Data Available

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