Compare Iron Mountain vs Veeam Software

Iron Mountain Based on 1 review.	Veeam Software Based on 153 reviews.
Sample Customers
Iron Mountain Connected: University of La Verne	Veeam Backup & Replication: Vodafone, American Standard Brands, Welch’s, University of Florida, Tata Global Beverages Limited, National Bank of Abu Dhabi, Hirslanden Private Hospital Group, MacLean-Fogg Company Veeam Agent for Linux: ContinuitySA, Industrial Scientific Veeam Agent for Microsoft Windows: ContinuitySA, Landmark Information Group
Popular Solutions
Iron Mountain Connected 1 reviews	Veeam Backup & Replication 32 reviews Veeam ONE 3 reviews N2WS Cloud Protection Manager 1 reviews
Top Comparisons
Veeam Backup & Replication vs. Iron Mountain Connected Compared 29% of the time.	Veritas Backup Exec vs. Veeam Backup & Replication Compared 10% of the time. Acronis Backup vs. Veeam Agent for Microsoft Windows Compared 34% of the time. Microsoft DPM vs. Veeam Agent for Linux Compared 21% of the time.
Top Industries
No Data Available	Financial Services Firm 13% Comms Service Provider 8% Healthcare Company 8% Manufacturing Company 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jerome Waller
CEO of WallyTunes Business Group at a pharma/biotech company
What is most valuable?: The fact that it is offsite storage. The flexible ways you can get to the data. Simply, the...
Read full review of Iron Mountain Connected »

Review 1 of 1

Alberto Zampieri
Senior IT Engineer at a tech services company
What is most valuable?: The quality of compression and deduplication is better than other products. The WAN...
Read full review of Veeam Backup & Replication »
Anonymous User
Enterprise Engineer / Virtualization Support at a tech services company
What is most valuable?: Some of the valuable features, amongst other brilliant features, are: Veeam ONE Reporter:...
Read full review of Veeam ONE »
James Mckeown
Senior Cloud Engineer at Deloitte
What is our primary use case?: We use it for backup of EC2 instances and RDS. • How has it helped my...
Read full review of N2WS Cloud Protection Manager »

Review 1 of 3

Customer Service

Jerome Waller
CEO of WallyTunes Business Group at a pharma/biotech company
I never had to contact them.
Read full review of Iron Mountain Connected »

Review 1 of 1

Rhys Comley
Senior ICT Systems Engineer (Pacific) at a engineering company
Technical support is excellent.
Read full review of Veeam ONE »
Khaled Eid
IT Manager at a non-tech company
The support staff team is perfect. I hope they keep that level of perfection.
Read full review of Veeam Backup & Replication »
Hernán Paggi
IT Administrator and Sr. VMware Engineer at a retailer
I would rate the level of technical support 10/10. It is very fast and reliable.
Read full review of Veeam Backup & Replication »
Naveed Ahmed
Senior IT Systems Administrator at a energy/utilities company
Technical support is not so good: * Communication issues due to language differences * Slow responses
Read full review of Veeam ONE »
Aravind Haresh
Senior System Engineer at a tech services company
Since they don’t have any technical support center in India, I would like to rate it a 5 out of 10.
Read full review of Veeam Backup & Replication »
Jameson North
Network Manager at a logistics company
Veeam customer service and technical support have been fantastic. They’ve been very responsive, very professional,...
Read full review of Veeam Backup & Replication »
Rizul Khanna
System Administrator-L2 at a tech services company
Customer Service: The customer service is good, the response time is also good. Support is provided from Russia and...
Read full review of Veeam Backup & Replication »
Anonymous User
Pre Sales Manager at a tech services company
I would rate the technical support a a seven out of 10.
Read full review of Veeam Backup & Replication »
Anonymous User
System Engineer at a healthcare company
Customer Service: The customer service is excellent! Technical Support: Technical support is fantastic. Not only do...
Read full review of Veeam Backup & Replication »
Anonymous User
IT Systems Engineer at a healthcare company
Customer Service: Very Good. Technical Support: Very Good.
Read full review of Veeam Backup & Replication »
Anonymous User
Information Technology Manager
Customer Service: The customer service has been outstanding. We typically use a reseller for most purchases,including...
Read full review of Veeam Backup & Replication »
Anonymous User
IT Infrastructure Executive at a energy/utilities company
The tech support is always there to help out but you need to take note of the time difference. They don't seems to...
Read full review of Veeam Backup & Replication »
Anonymous User
System Engineer at a healthcare company
Customer Service: It's excellent. Technical Support: It's just below excellent.
Read full review of Veeam Backup & Replication »
Anonymous User
CTO
Customer Service: Very good. Technical Support: Very good.
Read full review of Veeam Backup & Replication »
Anonymous User
Datacenter Core Infrastructure
Customer Service: In all the cases where I had to contact Veeam customer service, a solution was delivered within a...
Read full review of Veeam Backup & Replication »
Anonymous User
Systems Administrator at a transportation company
Customer Service: Good Technical Support: Excellent
Read full review of Veeam Backup & Replication »
Anonymous User
IT manager at a wholesaler/distributor
Customer Service: 5/5 Technical Support: 5/5
Read full review of Veeam Backup & Replication »
Anonymous User
President at CONNEKT|IT Services
Customer Service: 9 out of 10 Technical Support: 9 out of 10
Read full review of Veeam Backup & Replication »
Anonymous User
Virtualization Specialist at InterLAN S.A.S.
Customer Service: In Latin America (my area) it could be better. Technical Support: Great service. I only use the web...
Read full review of Veeam Backup & Replication »
Anonymous User
Network Administrator at a K-12 educational company or school
Customer Service: We purchased our product threw a third party and the need for customer service interaction has not...
Read full review of Veeam Backup & Replication »
DominicCheah
Technical Marketing Manager at a tech vendor
Customer Service: Customer service is pretty good. I would give them a rating of 7/10. Technical Support: I never had...
Read full review of Veeam Backup & Replication »
Anonymous User
Technical Architect at a government
Customer Service: It's excellent. Technical Support: Veeam’s technical support is very good, and their responsiveness...
Read full review of Veeam Backup & Replication »
SolutionsEng362
Solutions Engineer at a tech company
So far they've been excellent except for one case. It was a Sev One incident, and an engineer only called me back...
Read full review of Veeam Backup & Replication »
Grzegorz Śliwiński
Owner
The technical support is great.
Read full review of Veeam Backup & Replication »
Luke Mulcahy
Solutions Architect at FLEXdata Solutions
They’re great from a partner point of view, but I can’t comment from an end-user point of view.
Read full review of Veeam Backup & Replication »
MarktngEngineer33
Technical Marketing Engineer
Customer Service: The level of customer service has actually improved over the years. Rather than a level 1 support...
Read full review of Veeam Backup & Replication »
SrEngineer8776
Sr. security/system engineer at a media company
Customer Service: 5 out of 5. Technical Support: 5 out of 5.
Read full review of Veeam Backup & Replication »
Anonymous User
Solution Architect at a tech services company
They are very useful.
Read full review of Veeam Backup & Replication »
Anonymous User
Specialist for System Integration at a tech vendor
Customer Service: Customer service works very well. Technical Support: Technical support also works very well.
Read full review of Veeam Backup & Replication »
Anonymous User
Network Consultant at a tech services company
Customer Service: Excellent. Calling tech support and getting routed to a tech is quite fast. Technical Support:...
Read full review of Veeam Backup & Replication »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.