Compare Iron Mountain vs Veeam Software

Iron Mountain Based on 1 review.	Veeam Software Based on 160 reviews.
Sample Customers
Iron Mountain Connected: University of La Verne	Veeam Backup & Replication: Vodafone, American Standard Brands, Welch’s, University of Florida, Tata Global Beverages Limited, National Bank of Abu Dhabi, Hirslanden Private Hospital Group, MacLean-Fogg Company Veeam Agent for Linux: ContinuitySA, Industrial Scientific Veeam Agent for Microsoft Windows: ContinuitySA, Landmark Information Group
Popular Solutions
Iron Mountain Connected 1 reviews	Veeam Backup & Replication 35 reviews N2WS Cloud Protection Manager 3 reviews Veeam ONE 3 reviews
Top Comparisons
Veeam Backup & Replication vs. Iron Mountain Connected Compared 30% of the time.	Veritas Backup Exec vs. Veeam Backup & Replication Compared 10% of the time. Acronis Backup vs. Veeam Agent for Microsoft Windows Compared 31% of the time. Microsoft DPM vs. Veeam Agent for Linux Compared 20% of the time.
Top Industries
No Data Available	Financial Services Firm 17% Healthcare Company 13% Manufacturing Company 9% Real Estate/Law Firm 8%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jerome Waller
CEO of WallyTunes Business Group at a pharma/biotech company
What is most valuable?
The fact that it is offsite storage. The flexible ways you can get to the data. Simply, the…
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Review 1 of 1

Per Martin Haddeland
Senior Engineer
What is our primary use case?
We are using Veeam at our college and we have been connected for a while now. We use it…
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Anonymous User
Enterprise Engineer / Virtualization Support at a tech services company
What is most valuable?
Some of the valuable features, amongst other brilliant features, are: Veeam ONE Reporter:…
Read full review of Veeam ONE »
James Mckeown
Senior Cloud Engineer at Deloitte
What is our primary use case?
We use it for backup of EC2 instances and RDS.
How has it helped my organization?
We…
Read full review of N2WS Cloud Protection Manager »

Review 1 of 3

Customer Service

Jerome Waller
CEO of WallyTunes Business Group at a pharma/biotech company
I never had to contact them.
Read full review of Iron Mountain Connected »

Review 1 of 1

Ashish Malik
Technical Solution Specialist at Zones Inc.
Customer Service: Good. Technical Support: Good.
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Ali Sadr
IT Director at a consultancy
The technical support is excellent; they are very prompt and knowledgeable.
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Bartosz Kowalski
Systems Engineer at a financial services firm
10, great customer service.
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Schneider Kumi Larbi
Senior Storage & Virtualisation Engineer (Managed Services) at a tech services company
Customer Service: Good. Technical Support: Excellent.
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Naveed Ahmed
Senior IT Systems Administrator at a energy/utilities company
Technical support is not so good: * Communication issues due to language differences * Slow responses
Read full review of Veeam ONE »
Anonymous User
Professional Service/Solution Team at a tech services company
Customer Service: Excellent is the word I'd use. Technical Support: The support from Veeam is very good and most...
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Anonymous User
Senior Systems Administrator at a healthcare company
Customer Service: It's better than others. Technical Support: It's the best I've encountered.
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Anonymous User
Systems Administrator at a tech services company
Currently, we contacted the Customer Service who promptly provided us answers KB related. Little else (and I would...
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Anonymous User
Systems Administrator at a construction company
Customer Service: Very good, no particular issues. Technical Support: Very good, with fast communication, follow ups...
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Anonymous User
Server Systems Analyst
Customer Service: Excellent. Very responsive, patient and professional when needed. Technical Support: Excellent.
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Anonymous User
IT Infrastructure Executive at a energy/utilities company
The tech support is always there to help out but you need to take note of the time difference. They don't seems to...
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Anonymous User
Technical Lead
Customer Service: Very good support from account manager and on-line portal. Technical Support: Very good support,...
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Anonymous User
Information Technology Manager
Customer Service: The customer service has been outstanding. We typically use a reseller for most purchases,including...
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Anonymous User
Architect Backup/Recovery
Half of Veeam support reps are very helpful and will explain in detail what is wrong and how to fix it. The other...
Read full review of Veeam Backup & Replication »
Anonymous User
Network specialist at a government
Customer Service: 10/10. Technical Support: 10/10.
Read full review of Veeam Backup & Replication »
Anonymous User
System Engineer at a energy/utilities company
Customer Service: I would rate the customer service as a 4/5. Technical Support: I would rate technical support a 5/5.
Read full review of Veeam Backup & Replication »
Anonymous User
Architect
5/5. Good Pre-sales and sales team. Always available (and fast) when needed.
Read full review of Veeam Backup & Replication »
Anonymous User
Senior Systems Engineer at a tech services company
Customer Service: Good to Excellent. Technical Support: Good.
Read full review of Veeam Backup & Replication »
Anonymous User
System Engineer at a healthcare company
Customer Service: The customer service is excellent! Technical Support: Technical support is fantastic. Not only do...
Read full review of Veeam Backup & Replication »
Anonymous User
Systems Administrator at a transportation company
Customer Service: Good Technical Support: Excellent
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Anonymous User
Senior Systems Engineer at a tech vendor
I didn't use the technical support directly, but the guys reporting to me did. I believe they were fairly...
Read full review of Veeam ONE »
Anonymous User
Senior Implementation Engineer at a tech services company
The level of technical support depends on the agreement.
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Anonymous User
Server Administrator at a religious institution
Customer Service: 4/5 as the support is very good and responsive. I have always received the correct answer the first...
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Anonymous User
President at CONNEKT|IT Services
Customer Service: 9 out of 10 Technical Support: 9 out of 10
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Anonymous User
Support Manager at a tech vendor
Customer Service: No issues. Technical Support: Excellent, their support is fast and efficient.
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Anonymous User
Pre Sales Manager at a tech services company
I would rate the technical support a a seven out of 10.
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Anonymous User
IT Manager at a non-profit
Customer Service: Really highly, we did have an issue with type of license purchased (we accidentally ordered Hyper-V...
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Anonymous User
Data Center Operations Manager at a financial services firm
Customer Service: 2/10. Technical Support: 2/10.
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Anonymous User
Network Administrator at a K-12 educational company or school
Customer Service: We purchased our product threw a third party and the need for customer service interaction has not...
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Anonymous User
IT manager at a wholesaler/distributor
Customer Service: 5/5 Technical Support: 5/5
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Review 1 of 30

Technical Support

No Data Available

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Iron Mountain vs Veeam Software

What is most valuable?

What is our primary use case?

What is most valuable?

What is our primary use case?

How has it helped my organization?