Ivanti vs Zendesk

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Ivanti
Based on 110 reviews.
Zendesk
Based on 69 reviews.
Latest Research
Overview
Ivanti is an IT software company headquartered in South Jordan, Utah. It produces software for IT Security, IT Service Management, IT Asset Management, Unified Endpoint Management, Identity Management and Supply Chain Management. It was formed in January 2017 with the merger of LANDESK and HEAT Software, and recently acquired Cherwell. LAN Systems was founded in 1985 and its software products acquired by Intel in 1991 to form its LANDESK division. LANDESK introduced the desktop management category in 1993. In 2002 LANDESK Software became a standalone company with headquarters near Salt Lake City, Utah. In 2006, Avocent purchased the company for $416 million. Also in 2006, LANDESK added process management technologies to its product line and extended into the consolidated service desk market with LANDESK Service Desk. In 2010 LANDESK was acquired by private equity firm Thoma Bravo.
Information Not Available
Sample Customers
Ivanti Neurons for ITSM
AFS Group, Auckland Airport, Baylor University, County of Maui, Dis-Chem Pharmacies, Elia, Essentia Health, Government Research Laboratory, Groupe Webhelp, HSBC Africa, Midwestern University
Cherwell Service Management
Ausenco, Highlights for Children, B/E Aerospace
Zendesk
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Popular Solutions
Top Industries
Computer Software Company
13%
Government
10%
Financial Services Firm
10%
Educational Organization
8%
Computer Software Company
20%
Comms Service Provider
9%
Educational Organization
9%
Financial Services Firm
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
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Technical Support
No Data Available
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