Jacada vs Tungsten Automation

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Jacada
Based on 1 review.
Tungsten Automation
Based on 49 reviews.
Overview
Jacada is a software and services company which provides unified desktop and process optimization products for customer service and support. The firm, founded by Gideon Hollander, was incorporated December 1990 in Israel as a limited liability company. The firm has headquarters in Atlanta, Georgia, and offices in the Americas, Europe, Middle East and Nordic regions. Jacada WorkSpace, introduced in September 2005, is a product for customer service representatives to provide a single point of access to applications and call center tools required to complete a customer interaction.
Information Not Available
Sample Customers
Jacada Intelligent Agent Engagement
Humana, Turk Telekom, Leumi Card
Tungsten RPA
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Popular Solutions
Top Industries
No Data Available
Financial Services Firm
16%
Computer Software Company
14%
Comms Service Provider
8%
Manufacturing Company
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
No Data Available
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