Jacada vs Microsoft

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Jacada
Based on 1 review.
Microsoft
Based on 1649 reviews.
Top Comparisons
Overview
Jacada is a software and services company which provides unified desktop and process optimization products for customer service and support. The firm, founded by Gideon Hollander, was incorporated December 1990 in Israel as a limited liability company. The firm has headquarters in Atlanta, Georgia, and offices in the Americas, Europe, Middle East and Nordic regions. Jacada WorkSpace, introduced in September 2005, is a product for customer service representatives to provide a single point of access to applications and call center tools required to complete a customer interaction.Microsoft was founded by Bill Gates and Paul Allen on April 4, 1975, to develop and sell BASIC interpreters for Altair 8800. It rose to dominate the personal computer operating system market with MS-DOS in the mid-1980s, followed by Microsoft Windows. The company's 1986 initial public offering, and subsequent rise in its share price, created three billionaires and an estimated 12,000 millionaires from Microsoft employees. Since the 1990s, it has increasingly diversified from the operating system market and has made a number of corporate acquisitions. In May 2011, Microsoft acquired Skype Technologies for $8.5 billion in its largest acquisition to date.
Sample Customers
Jacada WorkSpace: Telefonica, Kabel Deutschland, Lillian Vernon
Jacada Intelligent Agent Engagement: Humana, Turk Telekom, Leumi Card
Parature Customer Service [EOL]: Quark, Ask.com
Microsoft Dynamics CRM: Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.
Microsoft Power Automate: SNCF, Air France, Avanade
Popular Solutions
Top Industries
No Data Available
Computer Software Company
33%
Comms Service Provider
17%
Government
6%
Media Company
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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