Jacada vs SAP

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Jacada
Based on 1 review.
SAP
Based on 452 reviews.
Top Comparisons
Overview
Jacada is a software and services company which provides unified desktop and process optimization products for customer service and support. The firm, founded by Gideon Hollander, was incorporated December 1990 in Israel as a limited liability company. The firm has headquarters in Atlanta, Georgia, and offices in the Americas, Europe, Middle East and Nordic regions. Jacada WorkSpace, introduced in September 2005, is a product for customer service representatives to provide a single point of access to applications and call center tools required to complete a customer interaction.
Information Not Available
Sample Customers
Jacada WorkSpace: Telefonica, Kabel Deutschland, Lillian Vernon
Jacada Intelligent Agent Engagement: Humana, Turk Telekom, Leumi Card
SAP Digital for Customer Engagement [EOL]: Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone
SAP Service Cloud: INICOM, Dulux
SAP Contextor: BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour
Popular Solutions
Top Industries
No Data Available
Computer Software Company
41%
Comms Service Provider
15%
Media Company
6%
Manufacturing Company
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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