Jacada vs Tricentis

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Jacada
Based on 1 review.
Tricentis
Based on 184 reviews.
Overview
Jacada is a software and services company which provides unified desktop and process optimization products for customer service and support. The firm, founded by Gideon Hollander, was incorporated December 1990 in Israel as a limited liability company. The firm has headquarters in Atlanta, Georgia, and offices in the Americas, Europe, Middle East and Nordic regions. Jacada WorkSpace, introduced in September 2005, is a product for customer service representatives to provide a single point of access to applications and call center tools required to complete a customer interaction.
Information Not Available
Sample Customers
Jacada Intelligent Agent Engagement
Humana, Turk Telekom, Leumi Card
Popular Solutions
Top Industries
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Educational Organization
16%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
8%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
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Technical Support
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