Jacada vs Zoho

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Jacada
Based on 1 review.
Zoho
Based on 174 reviews.
Overview
Jacada is a software and services company which provides unified desktop and process optimization products for customer service and support. The firm, founded by Gideon Hollander, was incorporated December 1990 in Israel as a limited liability company. The firm has headquarters in Atlanta, Georgia, and offices in the Americas, Europe, Middle East and Nordic regions. Jacada WorkSpace, introduced in September 2005, is a product for customer service representatives to provide a single point of access to applications and call center tools required to complete a customer interaction.
Information Not Available
Sample Customers
Jacada WorkSpace
Telefonica, Kabel Deutschland, Lillian Vernon
Zoho Desk
Intel, Sears, Daimler, Essilor, Aon Hewitt, Shop Your Way, CoffeeRocket
Popular Solutions
Top Industries
No Data Available
Educational Organization
62%
Computer Software Company
7%
Comms Service Provider
6%
Financial Services Firm
2%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 30
Technical Support
No Data Available
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