Compare JFrog vs Snyk

JFrog

Based on 17 reviews.

Snyk

Based on 43 reviews.

Latest Research

Buyer's Guide

JFrog Xray vs. Snyk

March 2024

Snyk vs. JFrog Xray

Updated: March 2024

Buyer's Guide

JFrog Xray vs. Snyk

March 2024

JFrog Xray vs. Snyk

Updated: March 2024

Sample Customers

JFrog Xray

google, amazon, cisco, netflix, oracle, vmware, facebook

Snyk

StartApp, Segment, Skyscanner, DigitalOcean, Comic Relief

Popular Solutions

JFrog Artifactory

7 reviews

JFrog Xray

6 reviews

JFrog Container Registry

2 reviews

Snyk

22 reviews

Fugue

0 reviews

Top Industries

Financial Services Firm

19%

Computer Software Company

14%

Manufacturing Company

12%

Comms Service Provider

Computer Software Company

15%

Financial Services Firm

14%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mokshi Pandita
DevOps Engineer at Rambøll Danmark A/S
We use JFrog Xray mostly for container scanning.
Read full review of JFrog Xray »
Matthew Iijima
Head of Infrastructure and DevOps at a manufacturing company
We use Artifactory for all of our software development. We're an electric car company, and we're headquartered in...
Read full review of JFrog Artifactory »
Steve Buttler
DevOps Lead at a tech company
We are using Shippable to automate our CI/CD, so we (and our developers) can focus on our core business.
Read full review of JFrog Pipeline »
Grachya Oganesyan
Sr. Systems Engineer at The TCW Group
We use the solution to compile the codes before publishing them. We utilize third-party containers and codes,...
Read full review of JFrog Container Registry »

Review 1 of 4

VinothKumar5
Senior Consultant at Hexaware Technologies Limited
The use cases for Snyk are quite progressive. I'm pretty much happy with the solution's performance with SaaS products.
Read full review of Snyk »
BorisVishnevsky
Sr.Dir/Managing Principal Technology Consulting at a consultancy
At a high level, Fugue extends and augments compliant reporting capabilities provided by major cloud suppliers. It...
Read full review of Fugue »

Review 1 of 2

Customer Service

Aman Shukla
Consultant Specialist at Birlasoft IndiaLtd.
I did contact technical support about some issues I was facing and that went well.
Read full review of JFrog Artifactory »
Sai Pradeep Koneti
DevOps Engineer Intern at University of Nebraska at Omaha
JFrog Xray's technical support was really helpful, and they reached out to me quite fast.
Read full review of JFrog Xray »
Narendra-Singh
SR IT administrator at Cardinal Integrated Technologies Inc
I have not used the support from the vendor.
Read full review of JFrog Xray »
Omer Mizrahi
DevOps Engineer at a comms service provider
The technical support is an eight out of 10.
Read full review of JFrog Artifactory »
Mark Rekveld
Founder at Marvelution
They are very good. They have knowledgeable people, and if they don't know the answer to the question, they always...
Read full review of JFrog Artifactory »
Mokshi Pandita
DevOps Engineer at Rambøll Danmark A/S
JFrog Xray's technical support was always helpful.
Read full review of JFrog Xray »
Josh Bearden
Senior Solutions Architect at a outsourcing company
I rate JFrog customer support nine out of ten. We met with JFrog on multiple occasions. They brought their engineers...
Read full review of JFrog Artifactory »
Deepan M
Senior DevOps Engineer at a computer software company
So far, I haven't had any issues that required me to contact their support. Most of the information is available on...
Read full review of JFrog Artifactory »
Matthew Iijima
Head of Infrastructure and DevOps at a manufacturing company
Based on what I've heard from my engineers who do call support, their technical support is an eight out of ten.
Read full review of JFrog Artifactory »
Grachya Oganesyan
Sr. Systems Engineer at The TCW Group
JFrog Container Registry's tech support team is responsive.
Read full review of JFrog Container Registry »
Anonymous User
Senior Manager at a comms service provider
I have not used technical support.
Read full review of JFrog Xray »

Review 1 of 11

Danie Joubert
Managing Director at ProQuanta
I have not needed technical support.
Read full review of Snyk »
Nixon Bagalkoti
Cyber Security Lead at a printing company
They are very proactive, sometimes more than what we want them to be. They reach out to us very often, and they are...
Read full review of Snyk »
Shashank N
Security Engineer-DevSecOps at a computer software company
The support has improved a lot.
Read full review of Snyk »
RumyTaulu
Owner at RSoft
I rate Snyk support eight out of 10.
Read full review of Snyk »
Jayashree Acharyya
Director at PepsiCo
The solution’s technical support team was involved during the architecture integration. We got their support, but I...
Read full review of Snyk »
PavanKumar17
Senior Testing Engineer at a computer software company
We contacted them for support. They were responsive, and they responded quickly.
Read full review of Snyk »
AyubShaik
DevOps Engineer at Perptualblock
I haven't faced any issues that I can take to them. So, all the documents Snyk provides have solutions to the...
Read full review of Snyk »
VinothKumar5
Senior Consultant at Hexaware Technologies Limited
A technician was allotted to us, and he responded promptly to our queries and gave timely information. I rate Snyk a...
Read full review of Snyk »
Alina Negulescu
Open Source License Compliance Service Owner at Visma
The product has a fantastic tech support team. We actually have a Slack channel with them, and the customer success...
Read full review of Snyk »
Eryk Lawyd
Tech Lead DevSecOps at Letsbank
I contact customer support at least once a month, not because we are facing issues, but to give technical reports as...
Read full review of Snyk »
ManishSaxena
Devops & Cloud Architect at Hexaware Technologies Limited
In our company, the team I deal with, the delivery team, has never raised concerns regarding the support offered by...
Read full review of Snyk »
UmarQureshi
Security Lead at a retailer
Our experience with their customer support wasn't the best. My opinion is that they need to develop their customer...
Read full review of Snyk »
Reviewer636936
Information Security Engineer at a financial services firm
The people with whom I'm connected are really good. If I have issues, they will quickly jump on a call and I will...
Read full review of Snyk »
BorisVishnevsky
Sr.Dir/Managing Principal Technology Consulting at a consultancy
I worked with their professional services organization. I did not have a chance to go to support, so I cannot comment...
Read full review of Fugue »
Anonymous User
Principal Software Engineer at a healthcare company
There are good resources to answer questions when we have issues.
Read full review of Snyk »
Anonymous User
Director of Architecture at a tech vendor
The customer success team is a solid team. I liked their approach from the very beginning and after signing the...
Read full review of Snyk »
Anonymous User
VP of Engineering at a tech vendor
Snyk's technical support is very good. We haven't used it much. I've engaged with customer success and some of the...
Read full review of Snyk »
Anonymous User
Security Solutions Architect at a tech services company
I have not contacted technical support.
Read full review of Snyk »
Anonymous User
Manager, Information Security Architecture at a consultancy
The only technical support that we have received has been through our account team, and it's been fantastic. I...
Read full review of Snyk »
Matt Spencer
Senior Security Engineer at Instructure
Snyk's technical support is big. I have worked with them several times. They are responsive and have always been able...
Read full review of Snyk »
Anonymous User
Security Consultant
I had to work with them initially during the integration phase. Their support was okay. It was not that good, but it...
Read full review of Snyk »
Cameron Gagnon
Security Software Engineer at a tech company
They've been willing to help at every step of the way. I've been able to work directly with the engineers who...
Read full review of Snyk »
Nawal Singh
Senior DevSecOps/Cloud Engineer at Valeyo
I've never used their technical support.
Read full review of Snyk »
Dirk Koehler
Senior Director, Engineering at Zillow Group
I would gauge the technical support as pretty good from our interactions. We are in a licensed partnership, so the...
Read full review of Snyk »
Anonymous User
Cloud Security Engineer at a manufacturing company
Tech support is good. They are reliable and available. Some of the teams are using Snyk and they are not complaining...
Read full review of Snyk »
Anonymous User
VP Enterprise Architecture and Solutioning at a financial services firm
The solution's technical support is okay. I rate the technical support an eight out of ten.
Read full review of Snyk »
RomanZelenko
Works
Our enterprise success manager from Snyk has open discussions with us. We have been with Snyk at meetings and...
Read full review of Snyk »
Nicholas Secrier
Information Security Officer at a tech services company
We had some chats with technical support at the beginning. They seemed to be pretty responsive. Generally, you...
Read full review of Snyk »
BorisVishnevsky
Sr.Dir/Managing Principal Technology Consulting at a consultancy
The solution's technical support is quite good. We have a model of Alliance partnerships. We have well defined and...
Read full review of Fugue »
Anonymous User
Engineering Manager at a comms service provider
The technical support is very good.
Read full review of Snyk »

Review 1 of 30

Technical Support

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