Compare Juniper vs Virtustream

Juniper

Based on 305 reviews.

Virtustream

Based on 4 reviews.

Sample Customers

Juniper AppFormix

Rackspace, PlusServer

Popular Solutions

Juniper SRX Series Firewall

17 reviews

Juniper EX Series Ethernet Switches

28 reviews

Juniper MX Series Routers

19 reviews

vCloud Air

0 reviews

Virtustream xStream

0 reviews

Top Industries

Computer Software Company

16%

Comms Service Provider

12%

Educational Organization

12%

Government

Computer Software Company

20%

Comms Service Provider

17%

Financial Services Firm

15%

Wholesaler/Distributor

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Abdul Malik
Sr. Network / DC & Security Consultant at Premier Systems
The QFX was used for Layer 2 connectivity and Layer3 VXLAN overly (ERB/CRB) and DCI between the data center, and the...
Read full review of Juniper QFX Series Switches »
Nazish Sameer Shaikh
Senior Network Security Engineer at UNITE HERE HEALTH
I use the solution to support deployment and troubleshooting. In my current position, I resolve complex issues during...
Read full review of Juniper WLC Series »
Shiva_Prasad
Senior Technical Consultant at Black Box Network Services
We use the solution as a warehouse and service provider.
Read full review of Juniper Mist Premium Analytics »
MURALI NIDAMANURI
Managing Director at VIPUN COGNITIVE SOLUTIONS PVT LTD.
We have used Juniper SRX Series Firewall in airports and multiple other industries.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Managing Consultant at a computer software company
I am using Juniper Mist Wired Assurance for zero-touch provisioning for your EX platform. That solution does have an...
Read full review of Juniper Mist Wired Assurance »

Review 1 of 5

Saurabh Chandratre
Director Solutions Architect - EMEA & APAC at Blue Medora
•DR service and Business Continuity Plan (RaaS) •Extension of key production environments in vCloud Air (IaaS)...
Read full review of vCloud Air »
RONNIE HENRY
Business Systems Manager at a consultancy
We are using the solution to host our mission-critical applications.
Read full review of Virtustream xStream »

Review 1 of 2

Customer Service

Aharon Bakayev
Networking Infrastructure Manager at Strauss
Our integrator is very good. They help a lot and know exactly what to do.
Read full review of Juniper Mist Wireless Access Points »
MD Ibrahim Mollik
Assistant Manager, Technology & Service Delivery at Genex Infosys Ltd.
The support is evaluated based on levels, ranging from one to three. While Level One might not always provide the...
Read full review of Juniper Mist Edge »
MuhammadBilal2
Manager Networks at a financial services firm
Technical support has been very good. We are fine with them.
Read full review of Juniper EX Series Ethernet Switches »
MarekSzafrański
Senior Network Engineer at Eurofins
I don't see any support from the tool's technical support. I find everything myself.
Read full review of Mist AI and Cloud »
Imran Taiyeb Ali
Senior Solutions Specialist at a comms service provider
I would rate Juniper's support team as a five out of ten. In comparison to other support teams I have worked with,...
Read full review of Juniper Session Smart Router »
Mohammad Abdur RahimSarker
Technology Consultant at Redington (India) Ltd
The technical support team is very good.
Read full review of Juniper Mist Wireless Access Points »
Sascha Bülow
Technical Architect at Plusnet
Because we are talking directly to engineers in the US, the support is usually the best you can possibly get. As a...
Read full review of Juniper Session Smart Router »
Suresh Pathipatti
Senior Information Technology Administrator at Aighospital
We get support from a local vendor.
Read full review of Juniper QFabric »
Nazish Sameer Shaikh
Senior Network Security Engineer at UNITE HERE HEALTH
I contacted the solution's technical support for configuring devices. I am happy with the technical support because...
Read full review of Juniper WLC Series »
Ibrahim Reda
Network and Security Engineer at CITG - Continental Information and Telecom Group
I would rate its customer support five out of ten.
Read full review of Junos Space Network Director »
Girish Vyas
Architect - Cloud Serviced at a comms service provider
The technical support or tech team is good. So far, when I worked with them, they have been able to resolve issues...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Head of Infrastructure Network & Security at a comms service provider
We have not been in direct contact with technical support from Juniper because we deal with a vendor in Indonesia. If...
Read full review of Juniper EX Series Ethernet Switches »
Piotr Zwierzykowski
Chair of Communication and Computer Networks at Poznan University of Technology
I have not used support services because I rely on experienced colleagues for answers.
Read full review of Juniper SRX Series Firewall »
Anonymous User
IT Engineer at a transportation company
Customer Service: Excellent - License key generation and RMA's are always dealt with within a couple of...
Read full review of Juniper WXC [EOL] »
Jaturong Anuvatesirikeart
Technical Consultant at a tech consulting company
The Juniper technical support is okay.
Read full review of Juniper MX Series Routers »
Anonymous User
Pre-Sales Analyst at a tech services company
Technical support has been very good. I would rate it a nine out of ten. We're quite satisfied with the level of...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Telecommunications Manager at a logistics company
We've dealt with their leadership team and the account team when most of those folks were from Motorola. Previously,...
Read full review of Juniper Mist Edge »
Anonymous User
Head of section at a university
Customer Service: Very impressive, but you have to know the inner workings of JTAC. Technical Support: Very...
Read full review of Juniper SRX Series Firewall »
CornelCristea
Network and Service Development Manager at a comms service provider
We have been in touch with Juniper technicians as well as with Juniper partners. They are good. They know the product...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Managing Consultant at a computer software company
I haven't dealt with their tech support for this particular solution, but I've dealt with their support before and...
Read full review of Juniper Mist Wired Assurance »
Anonymous User
Owner & General Manager at a media company
We are very happy with the local support provided by our local system integrator, but to get assistance from Juniper,...
Read full review of Juniper MX Series Routers »
Updesh Yadav
Senior network engineer at GoTech
The solution's technical support team is responsive.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Senior Network Engineer at a tech services company
Technical support is pretty good. I would rate it eight out of 10.
Read full review of Juniper SRX Series Firewall »
Richard A. LaJambe
Senior Network Administrator at Zetec, Inc.
The technical support for this solution is fair. I've had a lot worse, and I've had better, so it's run of the mill.
Read full review of Juniper vSRX »
AdamHashi
Manager, VoIP Architect Engineer at Telesystem
All vendors are currently outsourcing their platforms overseas, which tends to lower the overall quality.
Read full review of Juniper QFabric »
Arif Mohammed
System Engineer at Keysight Technologies
Customer Service: It depends on region. US customer are currently getting the best service. Technical Support:...
Read full review of Juniper WXC [EOL] »
Anonymous User
First Assistant Vice President at a financial services firm
The technical support is quite good.
Read full review of Juniper SRX Series Firewall »
Gerrard H
IT Support Engineer at Gotech
The support from Juniper Ethernet Switches is good.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Key Account Manager at a consultancy
Technical support is a little worse than Cisco but better than everybody else.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Integrator at a tech services company
I didn't really need their support. I only needed their support for the demo of their CSR product because it wasn't...
Read full review of Juniper SRX Series Firewall »

Review 1 of 30

RONNIE HENRY
Business Systems Manager at a consultancy
The customer service is mission-critical with great service. I rate the technical support a nine out of ten.
Read full review of Virtustream xStream »
Saurabh Chandratre
Director Solutions Architect - EMEA & APAC at Blue Medora
The support that I received on vCloud Air projects from the client relationship manager to the technical support was...
Read full review of vCloud Air »

Review 1 of 2

Technical Support

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