Kaseya vs ServiceNow

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Kaseya
Based on 12 reviews.
ServiceNow
Based on 182 reviews.
Latest Research
Overview
Kaseya is an international company that produces remote management software for the information technology industry. It develops and sells commercial software to remotely manage and monitor computers running Windows, OS X, and Linux operating systems. Kaseya software enables a single framework for implementing IT policies, procedures and systems management across highly distributed collections of computers, servers, workstations, laptops or mobile devices.ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
Kaseya IT Center: 1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters
Kaseya Vorex: CROWD, GetApp, Capterra, Software Advice
ServiceNow: AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
ServiceNow Discovery: York, National Grid, DXC Technology, experian, BEACHBODY
Popular Solutions
Top Industries
Computer Software Company
30%
Comms Service Provider
19%
Construction Company
7%
Retailer
4%
Computer Software Company
33%
Comms Service Provider
14%
Financial Services Firm
7%
Government
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Review 1 of 30
Technical Support
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