Compare KeyInfo vs SAP

KeyInfo

Based on 1 review.

SAP

Based on 1315 reviews.

Sample Customers

KeyCloud Infrastructure as a Service

Flexi-Van, Pepperdine University

SAP HANA Enterprise Cloud

FC Bayern Munich, Reuters News Agency, MEMEBOX

Popular Solutions

KeyCloud Backup and Recovery

0 reviews

SAP BusinessObjects Business Intelligence Platform

15 reviews

SAP ERP

36 reviews

SAP SuccessFactors

42 reviews

Top Industries

Comms Service Provider

57%

Financial Services Firm

15%

Real Estate/Law Firm

Computer Software Company

Educational Organization

14%

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

James Mercer
Director of Information Technology at a transportation company

Read full review of KeyCloud Backup and Recovery »

Review 1 of 1

Vijaya Macherla
GTM Lead at Capgemini
The solution is used in Life Cycle Data Management where it can be stored in cheaper storage options like Amazon and...
Read full review of SAP Data Governance »
Vijaya Macherla
GTM Lead at Capgemini
I technically handle the database, like cycle management projects. When transaction data comes in, we see it based on...
Read full review of SAP Data Hub »
Solomon Gummadi
SAP Delivery Manager at Tec Grato
The requirement for a certain material at the right cost and knowing what transportation tariffs are required are all...
Read full review of SAP Inventory Management »
Anonymous User
Consultant at a tech vendor

Read full review of SAP NetWeaver BPM [EOL] »
Khalil AbdulrahmanAlasbahi
Commercial Manager at Natco Information technology
Our company uses the solution for our accounting system and our services department. We have 60 companies so we take...
Read full review of SAP HANA »

Review 1 of 5

Customer Service

James Mercer
Director of Information Technology at a transportation company
My guys, my infrastructure team - I'm the CIO - worked with them diligently on everything, and I got regular daily...
Read full review of KeyCloud Backup and Recovery »

Review 1 of 1

Darshan Makhecha
Sr Sales Engineer at a manufacturing company
This product is really a companion for a salesperson who can deploy and get the maximum advantage out of the...
Read full review of SAP CRM »
Sumeet Zalpuri
Data engineer at ASR Nederland N.V.
I have used the SAP BusinessObjects Business Intelligence Platform’s tech support, which has lately improved a lot.
Read full review of SAP BusinessObjects Business Intelligence Platform »
SriniDhanaraj
Head of Data at Gauri Ltd
SAP CRM has poor attrition, with a lot of people joining and leaving the SAP space. No single person has a wider...
Read full review of SAP CRM »
Pratham Nagella
SRM Consultant at a tech vendor
The support from SAP PowerDesigner is great. I rate the support from SAP PowerDesigner an eight out of ten.
Read full review of SAP PowerDesigner »
Issac Paul
Automation Engineer at a manufacturing company
I rate SAP support eight out of 10. I had to raise a ticket once because I was unable to complete a course on time....
Read full review of SAP SuccessFactors »
Shashank ShekharSingh
Solutions Architect at a retailer
It depends on how much you pay SAP for support. If you pay for maximum attention, you can access a dedicated person...
Read full review of SAP Process Orchestration »
Kabelo Maja
Director at Gamaja
The customer support is helpful and professional but sometimes the turnaround time is too long.
Read full review of SAP NetWeaver »
Mohamed Nabih
Head Of Information Technology at OSHCO group
The technical support from SAP ERP is very good. I used technical support a few times over two years because of the...
Read full review of SAP ERP »
NizarAhmad
BI & EIS Manager at Almarai Company Limited
We have not used a single technical support call for SAP, which is great. As a whole, technical support was good, but...
Read full review of SAP Data Services »
Anonymous User
Founder and CEO at a tech services company
We are providing the support, and we get good support from SAP. I am satisfied with their performance.
Read full review of SAP Business One »
Nam Doan
Java Software Engineer at a tech services company
Technical support is fast. Whenever we have a problem, I contact levels 1 or 2 and they are timely.
Read full review of SAP ERP »
Ramakrishna Venkat
Hybris Solution Architect at a consumer goods company
We have our own in-house solution. So, based on the customer feedback, our business team will analyze the...
Read full review of SAP Hybris Commerce »
AmitShah3
Mechanical Engineer at a real estate/law firm
Technical support from SAP is being provided by our technical teams. There have been issues that our own team has...
Read full review of SAP Business Warehouse »
Anonymous User
Manager of Customer Care Center at a construction company
We have our own technical support group, so I have not been in contact with SAP for support.
Read full review of SAP Data Services »
VaishnavBsa
Sr Advisory Technical Specialist at IBM
The technical support for SAP Analytics Cloud is not good. If you have a ticket, you won't get a solution to it...
Read full review of SAP Analytics Cloud »
Anonymous User
Principal Consultant at a financial services firm
I would rate technical support average to good.
Read full review of SAP SuccessFactors »
DiaaHussein
Digital Transformation Director at a tech services company
We had an issue with localization, there is some sort of localization for S/4HANA for a specific country. We did not...
Read full review of SAP S/4HANA »
InkaBarg
Senior Compliance Manager and IT Systems at Tui
The Signavio technical support is very good.
Read full review of SAP Signavio Process Manager »
Dinesh Kumar
IT & SAP Head at kudos chemie limited
We are receiving technical support from a local team here from India.
Read full review of SAP S/4HANA »
Anonymous User
Software Development Head at a retailer
You can find technical support through SAP's online communities but not directly from SAP.
Read full review of SAP Crystal Reports »
Sai Kalyan RamChintapalli
IT Manager at GIC Re
I've contacted the technical support for SAP Business Warehouse, which was wonderful. Once you buy the SAP Business...
Read full review of SAP Business Warehouse »
Bassem Mohammed
IT Application Manager at TBTD
The technical support for SAP HANA is good. On a scale of one to five, I'm rating SAP support five out of five.
Read full review of SAP HANA »
SarahBullen
Head of Business Analysis Design and Engineering at BBC
Signavio support helped us with our initial setup and a couple of times when we had issues with downtime. They have...
Read full review of SAP Signavio Process Manager »
Bruno Valentim
Owner at LAVORO AUTOM INF E COM LTDA
I would describe technical support as good. It's always worked for me and therefore I have no complaints.
Read full review of SAP HANA »
Anonymous User
SAP Business Objects Architect at a tech company
My personal experience with the SAP engineers is that they are very supportive and develop personal connections easily.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Group IT Manager at a engineering company
Technical support is strong and helpful.
Read full review of SAP Business Warehouse »
Gurgaon Gupta
Software Engineer at a tech services company
When you use the technical support you have to route through your implementation partner. Our implementation partner...
Read full review of SAP Business One »
Gururaj Shetti
QA Engineer at a consultancy
The solution's technical support team is good. It replies to us within a few hours whenever we raise any issue.
Read full review of SAP Signavio Process Manager »
Anonymous User
IT Director at a wholesaler/distributor
We have internal support for SAP S4HANA but for the external technical support, we rarely use it. The system is quite...
Read full review of SAP S/4HANA »
Anonymous User
Director - Customer Intelligence at a manufacturing company
Customer Service: Same as most large companies. Ok. Technical Support: Ok. We had the benefit of a Platinum...
Read full review of SAP Data Services »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.