Compare Knowage vs Qlik

Knowage

Based on 18 reviews.

Qlik

Based on 299 reviews.

Sample Customers

Knowage

FIAT Group, Italian air navigation service provider, Ministry of Education and Science of the Russian Federation, Telecom Italia, ASL Genovese, San Giovanni Battista University Hospital

QlikView

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.

Popular Solutions

0 reviews

22 reviews

23 reviews

10 reviews

Top Industries

Comms Service Provider

21%

Computer Software Company

15%

Government

Real Estate/Law Firm

Educational Organization

31%

Financial Services Firm

12%

Computer Software Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

AbdulshukoorMohammed
General Manager Information Technology & Enterprise Applications Manager at OXFORD HOLDING
The advantage of the solution is we don't need to have any third-party tools to connect to the different databases....
Read full review of Knowage »

Review 1 of 1

Sahil Taneja
Principal Consultant/Manager at Tenzing
We used Qlik Compose for our data warehousing project. We were able to build the data nodes and schedule them...
Read full review of Qlik Compose »
David Piech
Senior Business Development Manager at Wipfli LLP

Read full review of Qlik Replicate »
Carlos-Mejia
Sales Director at Data IQ M̩xico
The use cases depend on the industry. Finance, Telco, Manufacturing & Consumer Goods (CPG). Most of our customers are...
Read full review of Qlik Analytics Platform »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Our company has fifty users who conduct analytics for many use cases.
Read full review of Qlik Gold Client »
Anonymous User
Solution Architect at HSBC
We have 2 primary uses: 1. Technology-created, defined story-driven analytics providing Dashboarding to users that...
Read full review of Qlik Sense »

Review 1 of 5

Customer Service

Anonymous User
Consultant at a consultancy
Customer Service: Not so good, but since it was an open source and have no supporting deals, then it was a normal...
Read full review of Knowage »
BlessingSithole
Software Engineer at syntegra
In terms of technical support, it's available. Since it's an open-source solution, we do have communities we can...
Read full review of Knowage »
Anonymous User
Senior Oracle Developer/BI Developer at a tech services company
We haven’t used technical support.
Read full review of Knowage »
Anonymous User
Senior Project Manager at Indra Company
Customer Service: Excellent. Technical Support: Technical support is very good, both the commercial channels, and the...
Read full review of Knowage »
Anonymous User
Head of Enterprise IT at a comms service provider
I did not avail myself of any technical support; I just used Google for support on various issues.
Read full review of Knowage »
Saravanan Ramaraj
Solution Architect at MIMOS Berhad
Customer Service: 3 (out of 5 scale) Technical Support: 3(out of 5 scale)
Read full review of Knowage »
Anonymous User
BI-Internship at a tech services company
I have never tried to contact technical support.
Read full review of Knowage »
Anonymous User
Salesforce Cloud Administrator & Developer at a computer software company
SpagoBI Labs, who provide consulting services and actively work to improve the product, can support customers in...
Read full review of Knowage »
Anonymous User
Senior Security Analyst at a healthcare company
Technical support was handled internally.
Read full review of Knowage »
AbdulshukoorMohammed
General Manager Information Technology & Enterprise Applications Manager at OXFORD HOLDING
We do have technical support, and we pay for it. It's based on the agreement we have, we are subscribed to get a...
Read full review of Knowage »
Anonymous User
Software Developer at a tech services company
The technical support was on our end. We did not approach SpagoBI. We tried posting in the SpagoBI community, but...
Read full review of Knowage »
Anonymous User
Software Engineer at a tech services company
I rate the level of technical support 10/10.
Read full review of Knowage »
Anonymous User
Co Founder at a hospitality company
I would give technical support a rating of 2/10.
Read full review of Knowage »

Review 1 of 13

AhmadKastero
Head of Product at Quantiphi
The community around it is robust, and I am extremely pleased with the level of support they provide. I would rate it...
Read full review of QlikView »
Prashanth Reddy
Technical Lead at Wipro Limited
I have used the support. If we have issues we contact them and they provide us with a solution. They are good.
Read full review of Qlik Compose »
Numair Mazhar
Practice Head - Qlik / Solutions Architect at TMC (TallyMarks Consulting)
Technical support is helpful and responsive.
Read full review of Qlik Compose »
Bruno Preti
Direttore Progetti Speciali - Product Business Manager QLIK & Microsoft at Aldebra Spa
The customer service and support are responsive, not so fast, not always fast because there are some problems. A...
Read full review of Qlik Sense »
BrunoPreti
Director of Special Projects - Product Business Manager QLIK & Microsoft at Aldebra Spa
I would rate their technical support eight out of ten.
Read full review of QlikView »
Rasool Ahamad
Technical Lead at GSPANN Technologies
The QlikView support team is responsive and helpful. They address issues promptly and assist in resolving them...
Read full review of QlikView »
Prashant Baste
Sr. Solution Architect at Team Computers
I rate the support an eight out of ten.
Read full review of QlikView »
LesCampbell
Audit Data Analyst at a energy/utilities company
The tech support we received was great. They were very knowledgeable and explained things quite well. They were very...
Read full review of Qlik Sense »
Anonymous User
Procesbeheerder - afdeling ICT at a retailer
Customer Service: 7/10 Technical Support: 8/10
Read full review of Qlik Sense »
MusaMongwe
Head of Data Practice at a tech services company
Their first level of support could do with some improvement. If I log a call or submit a problem, I tend to find that...
Read full review of Qlik Compose »
Anonymous User
BI Developer at a tech services company
Customer Service: Very good. Technical Support: Very good.
Read full review of QlikView »
Anonymous User
Analyst at a government
We've had a team of consultants helping us directly. So we do not use support now. We are in the phase where we're...
Read full review of Qlik Replicate »
Anonymous User
SAP Application Specialist at a comms service provider
Customer Service: 10/10 - it's perfect, very fast and very good support. Technical Support: 10/10, Heyde is a perfect...
Read full review of QlikView »
Péter Fábián
Business Analyst at H-Hotels.com
Technical support could be better, but we don't need to contact them so often.
Read full review of Qlik Sense »
Anonymous User
IT Admin at a logistics company
Issues with the software itself are really rare; we just needed help implementing license keys after installation...
Read full review of QlikView »
Ramesh Vanteru
Solution Architect at a tech services company
When we reach out to technical support, they should be good enough to support us. When we reached out to them to...
Read full review of Qlik Replicate »
NizarAhmad
BI & EIS Manager at Almarai Company Limited
The technical support provided by the Qlik Sense team isn't great as it's very slow. My team doesn't get many issues...
Read full review of Qlik Sense »
Anonymous User
Business Intelligence Latin America Leader at a engineering company
I rate technical support 8/10.
Read full review of QlikView »
Anonymous User
Business Information Expert Performance Measurement at a manufacturing company
Good, quick responses and mostly the support team is very knowledgeable. You don't have to go through multiple layers...
Read full review of QlikView »
Anonymous User
Manager Global IT Architecture at a transportation company
Customer Service: Customer service is decent. There is a lot of passing off to other techs during the escalation...
Read full review of Qlik Sense »
Anonymous User
Partner
Customer Service: Excellent Technical Support: Excellent
Read full review of QlikView »
Anonymous User
Data Visalization Architect at MSD
Unless you pay a premium for Priority support the experience is not great. For some issues, you might wait weeks...
Read full review of Qlik Sense »
Ayodele-Makun
Pre-Sales Technical Consultant at a tech services company
The Qlik community is very vibrant and you find or get answers to most issues to get you started.
Read full review of Qlik Sense »
Anonymous User
Senior Analyst at a construction company
Customer Service: Good. Technical Support: Depends highly on the people attending the call, from excellent to poor.
Read full review of Qlik Sense »
Anonymous User
Business Intelligence Director at a tech services company
Technical support is outstanding.
Read full review of QlikView »
Sue Penick
Director of IS at Bennington Marine, LLC
I have never worked with Qlik Customer Service directly.
Read full review of QlikView »
Anonymous User
IT Admin at a insurance company
Technical support is best in class.
Read full review of QlikView »
Anonymous User
Business Manager (Exco level) & Executive Director at a retailer
There are frequent follow-ups from the vendor once you register on their web site.
Read full review of QlikView »
Anonymous User
FSI IT Consulting Manager at Deloitte Portugal
Strong customer service, not as strong on the technical part, and the community is still a bit underdeveloped.
Read full review of QlikView »
Anonymous User
Director Business Intelligence at Bridgehampton National Bank (BNB)
Customer Service: Customer service is excellent. Technical Support: Technical support is excellent.
Read full review of Qlik Sense »

Review 1 of 30

Technical Support

No Data Available

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