ServiceNow vs Temenos

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
ServiceNow
Based on 421 reviews.
Temenos
Based on 17 reviews.
Latest Research
Overview
ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Temenos Group AG is a company specialising in software for financial services, with its headquarters in Geneva, Switzerland. The group was created initially created 1993, and has been listed on the Swiss Stock exchange since 2001. Founded in 1993 and listed on the Swiss Stock Exchange, Temenos 24 Group AG is a provider of banking software systems to retail, corporate, universal, private, Islamic, microfinance and community banks. Headquartered in Geneva and with more than 60 offices in 50 countries, Temenos serves over 1,000 financial institutions in more than 125 countries across the world.
Sample Customers
ServiceNow
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
ServiceNow Now Platform
experian, beachbody, health partners
Temenos Quantum
Partners FCU, Banco Bolivariano, PSECU, CFG Bank, Commerce Bank
Popular Solutions
Top Industries
Educational Organization
16%
Financial Services Firm
12%
Computer Software Company
11%
Government
7%
Financial Services Firm
29%
Comms Service Provider
13%
Computer Software Company
11%
Manufacturing Company
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 30
Review 1 of 13
Technical Support
No Data Available
No Data Available
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