Compare Manhattan Associates vs Oracle

Manhattan Associates Based on 2 reviews.	Oracle Based on 1314 reviews.
Overview
Manhattan Associates is a supplier of supply chain management software. Manhattan Associates was founded by Alan Dabbiere, Prahlad Suresh, Deepak Raghavan, Deepak M.J. Rao and Ponnambalam Muthiah in 1990 in Manhattan Beach, CA for the purpose of applying information technology solutions to distribution centers. The company's first product, called PkMS, managed receiving stock, locating stock, picking stock, verifying stock, packaging, and shipping stock in and out of a warehouse. In 1994, it signed its 50th customer and generated $6.5 million in revenues.	The Oracle Corporation is an American global computer technology corporation, headquartered in Redwood City, California, United States. The company primarily specializes in developing and marketing computer hardware systems and enterprise software products particularly its own brands of database management systems. In 2011 Oracle was the second-largest software maker by revenue, after Microsoft. The company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning software, customer relationship management software and supply chain management software.
Sample Customers
Manhattan Transportation Lifecycle Management: 3SUiSSES, AN Deringer, Alliance Boots, ALSPEC, Swizzels Matlow, Forzani Group, GSL, Happigo, Ingram Book Group, QKL Grocery Chain, RBA, Foschini Manhattan Associates Distributed Order Management: Davids Bridal Manhattan Associates Warehouse Management: ABC Fine Wine & Spirits, Argos Direct, Century Martial Arts, Dalepak, David's Bridal, Empik, Wirtz Beverage Manhattan SCALE: 3SUiSSES, AN Deringer, Alliance Boots, ALSPEC, Swizzels Matlow, Forzani Group, GSL, Happigo, Ingram Book Group, QKL Grocery Chain, RBA, Foschini Manhattan Billing Management: 3SUiSSES, AN Deringer, Alliance Boots, ALSPEC, Swizzels Matlow, Forzani Group, GSL, Happigo, Ingram Book Group, QKL Grocery Chain, RBA, Foschini	Oracle Transportation Management: CNH Industrial, SMSA Express Transportation Company Ltd., Bimbo S.A. de C.V., Mutual Materials, Estrella Roja Group (Grupo Estrella Roja), APL Logistics, Norfolk Southern Corp., IL&FS Transportation Networks Limited, Schneider National, REDISA, Gemalto Oracle Logistics Cloud: Nahdi Medical Co., Puninar Logistics, Craftsy, Knoll, Inkafarma Siebel: Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines JD Edwards EnterpriseOne Sales Order Management: TechNova Imaging Systems (P) Ltd, Batesville, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Fabbrica d'Armi Pietro Beretta S.p.A, Grupo Corporativo Papelera SA de CV, Haier Electronics Group Co. Ltd., Label Technology Inc., Gruppo Sermetra, Grupo Arcor, Fabbrica d'Armi Pietro Beretta S.p.A, Uniwax S.A. Oracle WMS: Surugadai Educational Institute KT NetSuite ERP: 2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
Popular Solutions
Manhattan SCALE 1 reviews	Oracle Exadata 40 reviews Oracle Linux 36 reviews MySQL 34 reviews
Top Comparisons
SAP Warehouse Management vs. Manhattan Associates Warehouse Management Compared 44% of the time. IBM Order Management vs. Manhattan Associates Distributed Order Management Compared 73% of the time. MercuryGate Mojo vs. Manhattan Transportation Lifecycle Management Compared 43% of the time.	Oracle ERP Cloud vs. NetSuite ERP Compared 34% of the time. SAP Transportation Management vs. Oracle Transportation Management Compared 58% of the time. JDA RedPrairie Warehouse Management vs. Oracle WMS Compared 34% of the time.
Top Industries
No Data Available	Financial Services Firm 20% Comms Service Provider 10% Manufacturing Company 6% Energy/Utilities Company 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Tariq Mohammed
Systems Analyst - Manhattan SCALE WMS at a logistics company
How has it helped my organization?: Being a third-party specialised in online retail, the challenge is to maintain...
Read full review of Manhattan SCALE »

Review 1 of 1

Sven Bernhardt
Solution Architect at a tech services company
What is our primary use case?: When positioning Oracle MCS, our main focus is to implement non-existing...
Read full review of Oracle Autonomous Mobile Cloud Enterprise »
Nitin Wasnik
Functional Consultant at a tech services company
What is most valuable?: Some valuable features of this product are P2P and O2C processes, inventory management,...
Read full review of NetSuite ERP »
Guillermo Badia Marti
Application Analyst at a manufacturing company
What is most valuable?: Easy maintenance Fast development Very complete modules Multi-platform Multi-languages...
Read full review of JD Edwards EnterpriseOne »
Brian Dandeneau
Lead Consultant at Applied Governance
What is our primary use case?: You have multiple hierarchies and downstream applications that need to be kept in...
Read full review of Oracle Data Relationship Management »
Anurag Tripathi
Security Manager at a tech services company
What is most valuable?: The best part of Oracle Identity Manager is how well it will align to the business. There...
Read full review of Oracle Identity and Access Management Suite »

Review 1 of 5

Customer Service

Santhosh Kumar K
Technical Analyst at L Brands
Customer Service: I rate customer service 8/10. Technical Support: I rate technical support 7/10.
Read full review of Manhattan Associates Warehouse Management »
Tariq Mohammed
Systems Analyst - Manhattan SCALE WMS at a logistics company
The technical support is very responsive, always available, and fully equipped.
Read full review of Manhattan SCALE »

Review 1 of 2

Peter Cseh
Senior BI/DWH Developer at a tech services company
I can't rate technical support, because I don't ask for help from OTN. Whenever I find any errors or have any issues,...
Read full review of Oracle OBIEE »
Dr. Frank Schönthaler
CEO at PROMATIS Group
It's OK.
Read full review of Oracle Planning and Budgeting Cloud »
Robin Saikat Chatterjee
Head of Oracle Exadata Centre of Excellence at a tech services company
There are both knowledgeable and unknowledgeable support people in the vendor organization. Hence, it is imperative...
Read full review of Oracle E-Business Suite »
Anonymous User
Sócio Diretor at a tech services company
I have never needed to contact technical support.
Read full review of Oracle SQL Developer »
VinayPandey
Oracle Database Consultant, SME Database at a non-tech company
The support is good. I would give it a rating of 9/10.
Read full review of Oracle Audit Vault »
Diego Rodríguez Baquero
Developer at a tech services company
Not applicable.
Read full review of MySQL »
Flávio Becker
IT Analyst
We have never ever had the need to use technical support.
Read full review of Oracle VM VirtualBox »
Kamal K.
Exadata Certified and Oracle Certified DBA Consultant at a tech vendor
The technical support is, as usual, good from Oracle.
Read full review of Oracle Exadata »
Lasantha Bogoda
General Manager at a tech services company
Oracle support for this application is not up to the standard. From the database point of view, Oracle support is...
Read full review of Oracle ERP Cloud »
Scott Drayton
Digital Marketing Executive at a financial services firm
A six out of 10. A lot of options, but can be slow.
Read full review of Oracle Eloqua »
Erik Benner
Enterprise Architect at a tech services company
Customer Service: Great, the three times I have needed to open a ticket! Technical Support: Oracle's tech support for...
Read full review of Oracle Enterprise Manager »
Anonymous User
Business Intelligence Consultant at a tech company
Technical support is excellent; there are many companies specialized in delivering technical support for OBIEE.
Read full review of Oracle OBIEE »
Anonymous User
Lead / Senior Systems Analyst at a tech vendor
I have not ever used it.
Read full review of Oracle Enterprise Manager »
Anonymous User
Solutions Architect at a aerospace/defense firm
They're always hiring new people, so if you get a new person, it's somewhat chancy on getting good support, but they...
Read full review of Oracle Access Manager »
Anonymous User
Dev Lead PeopleSoft FIN at a religious institution
I don't believe we’ve had to use technical support. We had a little bit of help at the beginning to get everything...
Read full review of Oracle Exadata »
Anonymous User
Finance Professional at a aerospace/defense firm
Since I'm not the support side of things in the organization, I don't directly deal with technical support, but there...
Read full review of Oracle E-Business Suite »
Anonymous User
IT Specialist at Bureau of labor statistics
I think Oracle is great in support. We have 24/7 support and anytime that we have any technical hardware or software...
Read full review of Oracle Solaris »
Anonymous User
Oracle DBA at a financial services firm
Customer Service: The best in the industry.Technical Support: Very good. Sometimes there is a need to escalate...
Read full review of Oracle Enterprise Manager »
Anonymous User
Co-Founder at a tech company
Customer Service: 6/10. Technical Support: 5/10.
Read full review of Oracle Identity Manager (Oracle IAM) »
Anonymous User
Client Services Manager at a tech services company
Technical support, during some stages, was a bit of hassle. As the product is now stable, we have fewer instances...
Read full review of Oracle HCM Cloud »
Anonymous User
Technical Lead at a tech services company
Technical support is 5/10; not very good, in Spain at least.
Read full review of Oracle Coherence »
Anonymous User
Sr. Manager at a insurance company
I'd expect customer service to be better than they are. I give them a 6/10.
Read full review of PeopleSoft »
Anonymous User
Software Engineer at a tech services company
6 out of 10.
Read full review of Oracle Identity Manager (Oracle IAM) »
Anonymous User
PeopleSoft Administrator at a K-12 educational company or school
The level of customer service and support has been very good to date. No complaints there.
Read full review of Oracle VM VirtualBox »
Anonymous User
System Architect at a Consumer Goods
I will rate technical support at 9.
Read full review of Oracle Enterprise Manager »
Augustine Octavius
Technical Support Unit
I've worked with HPE, I've worked with other vendors' support. In terms of phone support, I get faster response from...
Read full review of Oracle Database Appliance »
Mohamed Ali Mohamed
Statistics Analyst at a government
Customer Service: Customer service is 5/10. Technical Support: Technical support is 5/10.
Read full review of Oracle Exalogic »
Anonymous User
Lead Business Analyst at a tech company
Technical support is good, though it depends on which module you're asking about. Sometimes we have to escalate...
Read full review of Oracle E-Business Suite »
Anonymous User
AVP of Finance at a financial services firm
We have pretty good support though Oracle Managed Cloud Services.
Read full review of Oracle E-Business Suite »
Anonymous User
Sr DBA at a energy/utilities company
I have not used technical support because I am not the one who administer it. Technical support is good, I've heard.
Read full review of Oracle Enterprise Manager »

Review 1 of 30

Technical Support

No Data Available

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