Compare Manhattan Associates vs Oracle

Manhattan Associates Based on 2 reviews.	Oracle Based on 1442 reviews.
Top Comparisons
Oracle WMS vs. Manhattan Associates Warehouse Management Compared 16% of the time. JD Edwards EnterpriseOne Sales Order Management vs. Manhattan Associates Distributed Order Management Compared 3% of the time. Oracle Transportation Management vs. Manhattan Transportation Lifecycle Management Compared 23% of the time.	Manhattan SCALE vs. NetSuite ERP Compared 1% of the time. Manhattan Transportation Lifecycle Management vs. Oracle Transportation Management Compared 1% of the time. Manhattan Associates Warehouse Management vs. Oracle WMS Compared 27% of the time.
Overview
Manhattan Associates is a supplier of supply chain management software. Manhattan Associates was founded by Alan Dabbiere, Prahlad Suresh, Deepak Raghavan, Deepak M.J. Rao and Ponnambalam Muthiah in 1990 in Manhattan Beach, CA for the purpose of applying information technology solutions to distribution centers. The company's first product, called PkMS, managed receiving stock, locating stock, picking stock, verifying stock, packaging, and shipping stock in and out of a warehouse. In 1994, it signed its 50th customer and generated $6.5 million in revenues.	The Oracle Corporation is an American global computer technology corporation, headquartered in Redwood City, California, United States. The company primarily specializes in developing and marketing computer hardware systems and enterprise software products particularly its own brands of database management systems. In 2011 Oracle was the second-largest software maker by revenue, after Microsoft. The company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning software, customer relationship management software and supply chain management software.
Sample Customers
Manhattan Transportation Lifecycle Management: 3SUiSSES, AN Deringer, Alliance Boots, ALSPEC, Swizzels Matlow, Forzani Group, GSL, Happigo, Ingram Book Group, QKL Grocery Chain, RBA, Foschini Manhattan Associates Distributed Order Management: Davids Bridal Manhattan Associates Warehouse Management: ABC Fine Wine & Spirits, Argos Direct, Century Martial Arts, Dalepak, David's Bridal, Empik, Wirtz Beverage Manhattan SCALE: 3SUiSSES, AN Deringer, Alliance Boots, ALSPEC, Swizzels Matlow, Forzani Group, GSL, Happigo, Ingram Book Group, QKL Grocery Chain, RBA, Foschini Manhattan Billing Management: 3SUiSSES, AN Deringer, Alliance Boots, ALSPEC, Swizzels Matlow, Forzani Group, GSL, Happigo, Ingram Book Group, QKL Grocery Chain, RBA, Foschini	Oracle Transportation Management: CNH Industrial, SMSA Express Transportation Company Ltd., Bimbo S.A. de C.V., Mutual Materials, Estrella Roja Group (Grupo Estrella Roja), APL Logistics, Norfolk Southern Corp., IL&FS Transportation Networks Limited, Schneider National, REDISA, Gemalto Oracle Logistics Cloud: Nahdi Medical Co., Puninar Logistics, Craftsy, Knoll, Inkafarma Siebel: Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines JD Edwards EnterpriseOne Sales Order Management: TechNova Imaging Systems (P) Ltd, Batesville, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Fabbrica d'Armi Pietro Beretta S.p.A, Grupo Corporativo Papelera SA de CV, Haier Electronics Group Co. Ltd., Label Technology Inc., Gruppo Sermetra, Grupo Arcor, Fabbrica d'Armi Pietro Beretta S.p.A, Uniwax S.A. Oracle WMS: Surugadai Educational Institute KT NetSuite ERP: 2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
Popular Solutions
Manhattan SCALE 1 reviews	Oracle Database 23 reviews Oracle Linux 23 reviews Oracle E-Business Suite 18 reviews
Top Industries
No Data Available	Software R&D Company 34% Financial Services Firm 10% Comms Service Provider 9% Media Company 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Tariq Mohammed
Systems Analyst - Manhattan SCALE WMS at a logistics company
How has it helped my organization?
Being a third-party specialised in online retail, the challenge is to maintain peak…
Read full review of Manhattan SCALE »

Review 1 of 1

Robin Saikat Chatterjee
Head of Oracle Exadata Centre of Excellence at a tech services company
What is our primary use case?
A disclaimer: Though I have been working with various flavours of Linux since Slackware…
Read full review of Oracle VM »
Ricardo Giampaoli
EPM/BI certified Consultant, Oracle ACE and TeraCorp Consulting CEO at a consultancy
What is our primary use case?
Very large and complexes environments implementation, 10000+ users with 24x7 global…
Read full review of Oracle Planning and Budgeting Cloud »
Michael De Sousa
Head of IT at Obegi Chemicals Group
What is our primary use case?
Our primary use case for this solution is to pull reports on different departments…
Read full review of Oracle OBIEE »
ICTdelivery567
ICT Service Delivery Manager
What is our primary use case?
We are using the on-premise deployment model of this solution. We chose this solution…
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marksimpson
Development Director at Griffiths Waite
What is our primary use case?
We are using Apiary to design APIs that we offer to our customers, brokers, and partners…
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Review 1 of 5

Customer Service

Santhosh Kumar K
Technical Analyst at L Brands
Customer Service: I rate customer service 8/10. Technical Support: I rate technical support 7/10.
Read full review of Manhattan Associates Warehouse Management »
Tariq Mohammed
Systems Analyst - Manhattan SCALE WMS at a logistics company
The technical support is very responsive, always available, and fully equipped.
Read full review of Manhattan SCALE »

Review 1 of 2

DeliveryMgr479
Cloud CX & RPA Manager at Speridian Technologies
They are knowledgeable in a certain way. They definitely are knowledgeable in terms of the product, but when it comes...
Read full review of Oracle Service Cloud »
Brian Dandeneau
Lead Consultant at Applied Governance
I think that you get more than the regular Oracle support when you are working with ODI. Even the "First Responders"...
Read full review of Oracle Data Integrator (ODI) »
Ahmad Abdulfattah
Presales Manager at a tech vendor
Technical support is good.
Read full review of Oracle Forms »
Franck Pachot
Technology Leader Oracle / Senior Consultant at a tech consulting company
Good when we can provide a reproducible test case
Read full review of Oracle Multitenant »
Ryo Asakawa
Project Manager at Rakuten
The technical support for this solution is good.
Read full review of Oracle Identity Cloud Service »
Anonymous User
Sr. Enterprise Architect at a tech consulting company
The support on the Exalogic is much better than other, non-engineered Oracle environments. Exalogic comes included...
Read full review of Oracle Exalogic »
Anonymous User
System Architect at a Consumer Goods
I rate technical support at 9.
Read full review of Oracle Solaris »
Anonymous User
Business Intelligence Analyst at a tech company
Customer Service: It's great. Technical Support: Overall, it's good as it can be improved.
Read full review of Oracle OBIEE »
Anonymous User
DB A at a university
Outstanding.
Read full review of Oracle Enterprise Manager »
Anonymous User
Director at a tech vendor
Technical support from Oracle is fantastic. We have been working with Oracle very closely and we are very satisfied...
Read full review of Oracle Database In-Memory »
Anonymous User
Sr. Peoplesoft Administrator at a local government
The technical support is always a little bit in the grey area. We are not totally disappointed but it has it's own...
Read full review of PeopleSoft »
Anonymous User
Storage Administrator & Sistemista at a financial services firm
Technical support makes my life difficult.
Read full review of Oracle Exalogic »
Anonymous User
Vice President of Enterprise Services at a tech services company
I would rate the support provided as a 6 our of 10, due to some slow responses and some delays on getting senior,...
Read full review of Oracle Linux »
Anonymous User
Principal IAM Architect at a retailer
Technical support is pretty good. The only comment is that it depends on which company you come from. Some companies...
Read full review of Oracle Identity Governance »
Anonymous User
Managing Director at CarajanDB
5/10 - They need to improve the customer experience as there is not yet a high enough number of implementations of...
Read full review of Oracle Multitenant »
Anonymous User
Head of Data Analytics at a manufacturing company
Customer Service: Very good.Technical Support: Very good.
Read full review of Oracle Enterprise Manager »
Anonymous User
Technology Executive at Accenture
Technical support is quite a stable process but sometimes there are not responsive, especially for the more urgent...
Read full review of Oracle SOA Suite »
Anonymous User
Lead Product Dev at a tech company
I don't know if Oracle even has support for VirtualBox.
Read full review of Oracle VM VirtualBox »
Anonymous User
IT System Engineer at a tech services company
I'd say that technical support is good.
Read full review of Oracle Linux »
Anonymous User
Co-Founder at a tech company
Customer Service: 6/10. Technical Support: 5/10.
Read full review of Oracle Identity Governance »
Anonymous User
Senior Infrastructure Engineer
It's very poor, just 3/10.
Read full review of Oracle Identity Governance »
Anonymous User
SOA & Middleware Architect at a tech consulting company
Oracle support was really good in cases when I had troubles with implementation. Also, when I asked the question...
Read full review of Oracle Coherence »
Anonymous User
IT Analyst at a paper AND forest products
I have not personally used technical support, but I haven't heard anything negative from the team that has.
Read full review of JD Edwards EnterpriseOne »
Anonymous User
I & A Management Engineer at a tech services company
Customer Service: 9/10 Technical Support: 9/10
Read full review of Oracle Identity Governance »
Anonymous User
BI Architect at a non-profit
Technical support has been nice. When we create a ticket, Oracle reps get back to us via email or phone depending on...
Read full review of Oracle OBIEE »
Anonymous User
User at a consultancy
Customer Service: Customer service is excellent. Technical Support: Technical service is excellent.
Read full review of Oracle Exadata »
Anonymous User
Managing Director at a tech consulting company
99% of the time we do our own trouble shooting.
Read full review of Oracle Data Integrator (ODI) »
Anonymous User
Lead Business Intelligence Analyst at Jade Global
Technical support is good, but you don’t get immediate response from them. If you follow up with them, then they will...
Read full review of Oracle OBIEE »
Michael Sukachev
Lead Solutions Architect at a transportation company
Customer Service: There was no need to involve customer service. Technical Support: Very good. When project-specific...
Read full review of Apiary »
Anonymous User
Database Administrator at a insurance company
Technical support for this solution is good. When I need anything, I create an SR and send them all of the files that...
Read full review of Oracle Database Backup Service »

Review 1 of 30

Technical Support

No Data Available

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Manhattan Associates vs Oracle

How has it helped my organization?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?