Micro Focus vs ServiceNow

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Micro Focus
Based on 836 reviews.
ServiceNow
Based on 106 reviews.
Overview
Micro Focus International plc is a multinational software and information technology business based in Newbury, Berkshire, England. The firm provides software and consultancy services for clients updating legacy systems to more modern platforms. The Company is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index. It was renamed Micro Focus Group in 1983. On June 2008 the company acquired the Israeli NASDAQ listed software company NetManage for US$73.3 million.ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
Micro Focus Asset Manager: Finansbank, MTS India, Sprint
Novell IT Asset Management: Sesame, Catharina Ziekenhuis, Kent and Medway Health Informatics Service, Maidstone and Tunbridge Wells NHS Trust, Schuco International KG, Spring Independent School District, Tropitone Furniture
Micro Focus Service Manager: resultspositive, Globicon
Micro Focus Service Anywhere [EOL]: ·         United Airlines·         America First Credit Union·         AerLingus·         PointClick Care·         Faro Europe GmbH·         The Hutton Institute·         Tunise Electronique
Micro Focus Propel [EOL]: Sopra Steria
ServiceNow: AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
Popular Solutions
Top Comparisons
Compared 16% of the time.
Top Industries
Financial Services Firm
22%
Comms Service Provider
13%
Software R&D Company
10%
Manufacturing Company
9%
Financial Services Firm
18%
Pharma/Biotech Company
8%
Manufacturing Company
7%
University
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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