Micro Focus vs ServiceNow

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Micro Focus
Based on 1088 reviews.
ServiceNow
Based on 189 reviews.
Latest Research
Overview
Micro Focus International plc is a multinational software and information technology business based in Newbury, Berkshire, England. The firm provides software and consultancy services for clients updating legacy systems to more modern platforms. The Company is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index. It was renamed Micro Focus Group in 1983. On June 2008 the company acquired the Israeli NASDAQ listed software company NetManage for US$73.3 million.ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
Micro Focus Project and Portfolio Management (PPM): Bank Simpanan Nasional, Smart Communications, Aareon AG
NetIQ Aegis: Astellas, NRG Energy, U.S. Government
Micro Focus Cloud Service Automation: China Merchants Bank, Osiatis
Micro Focus Hybrid Cloud Management X: Istanbul Grand Airport
Micro Focus Asset Manager: Finansbank, MTS India, Sprint
Micro Focus ZENworks Asset Management: Sesame, Catharina Ziekenhuis, Kent and Medway Health Informatics Service, Maidstone and Tunbridge Wells NHS Trust, Schuco International KG, Spring Independent School District, Tropitone Furniture
Micro Focus Service Manager: resultspositive, Globicon
Micro Focus Service Management Automation X: finnova, newera
Operations Orchestration: Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
Universal CMDB: China Merchants Bank, NNIT, Alfa-Bank, Sprint
Micro Focus ALM Octane: Orange, Airbus, Haufe Group, Kellogg's, Claro, Bon Secours, World Wide Technology
ServiceNow: AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
Loom Systems: Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
ServiceNow IT Operations Management: servicenow, TransAlta, NATS, Symantec
ServiceNow Orchestration: experian, BEACHBODY, HealthPartners, Banosoft
ServiceNow IT Business Management: Proximus, UNT SYSTEM, SAP SuccessFactors
ServiceNow Discovery: York, National Grid, DXC Technology, experian, BEACHBODY
ServiceNow CMDB: Wayfair, Siemens, Allianz, Experian, Vitas Healthcare
Popular Solutions
Top Industries
Computer Software Company
35%
Comms Service Provider
15%
Financial Services Firm
9%
Government
6%
Computer Software Company
32%
Comms Service Provider
14%
Financial Services Firm
8%
Government
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
Review 1 of 5
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.