Compare Microsoft vs Parallels | IT Central Station

Microsoft Based on 793 reviews.	Parallels Based on 17 reviews.
Overview
Microsoft was founded by Bill Gates and Paul Allen on April 4, 1975, to develop and sell BASIC interpreters for Altair 8800. It rose to dominate the personal computer operating system market with MS-DOS in the mid-1980s, followed by Microsoft Windows. The company's 1986 initial public offering, and subsequent rise in its share price, created three billionaires and an estimated 12,000 millionaires from Microsoft employees. Since the 1990s, it has increasingly diversified from the operating system market and has made a number of corporate acquisitions. In May 2011, Microsoft acquired Skype Technologies for $8.5 billion in its largest acquisition to date.	Information Not Available
Sample Customers
Microsoft Remote Desktop Services: Bank Alfalah Ltd. SCCM: Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad Microsoft Virtual Server: Paylocity, ASELSAN, Sochi Organizing Committee, Supervisor of Elections, Orange County, Florida, Netgem, Nav Canada, The British & Irish Lions Microsoft App-V: The University of Texas at San Antonio (UTSA), GDDKiA, P&V, Etisalat Lanka, Hellenic Petroleum Microsoft 365 Business: Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company	Parallels Remote Application Server (RAS): Arsari Group _ PT Netmarks Indonesia, Izhevsk Elektromekhanicheskiy Zavod (IEMZ) _ Kupol, Abilene Diagnostic Clinic, Fylde Borough Council, YARSTROYREZE LLC, VSK Insurance House, Melenkovsky District of Vladimirskaya Oblast, Sofrigam SA, Antenna International, KingsGate Community Church, Norwegian American Hospital, Island Hotels Group, Medway Council, Medway Council, Voices of September 11th, MacDonald Training Center, Kansas Childrenês Service League, Scope,Next Generation Clubs, WTC Communications, Opera Australia, HSE Integrated, Danier, Bridgwater College, Kern County Mental Health, Tony Tiendas, Spears Manufacturing, Managed Insurance Services Inc., Intuitive Medical Software, M.J. Soffe, Mazda Motors, Israel Military Industries (IMI), Telfair, Upic Solutions, Teleflora, Fisher & Company Parallels Desktop: Lytro, University of Washington, Slalom, Veeva Systems, Oklahoma Christian University Parallels 2X MDM [EOL]: Data-Tech, Global Informatica, Martin's Properties Limited, University of Haifa, Kurchatov Institute, Arsari Group, Kupol, Abilene Diagnostic Clinic, Fylde Borough Council, YARSTROYREZE LLC, VSK Insurance House Parallels Access: Gilt Groupe K.K. Parallels Mac Management for Microsoft SCCM: Luton Sixth Form College, System Administrator, CROC Inc.,
Popular Solutions
SharePoint 74 reviews Microsoft BI 35 reviews SQL Server 30 reviews	Parallels Remote Application Server (RAS) 14 reviews
Top Comparisons
IBM BigFix vs. SCCM Compared 30% of the time. VMware Horizon View vs. Microsoft Remote Desktop Services Compared 38% of the time. VMware ThinApp vs. Microsoft App-V Compared 61% of the time.	Microsoft Remote Desktop Services vs. Parallels Remote Application Server (RAS) Compared 38% of the time. VMware Fusion vs. Parallels Desktop Compared 60% of the time. TeamViewer vs. Parallels Access Compared 65% of the time.
Top Industries
Financial Services Firm 17% Manufacturing Company 7% Comms Service Provider 7% Healthcare Company 6%	University 13% Transportation Company 13% Healthcare Company 7% Media Company 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Paul Truhe
User Experience Management Consultant at a tech services company
What is most valuable?: The ability to perform single sign-on for web, Win32 client and emulator applications are...
Read full review of Microsoft Sentillion eXpresso »
Jamie Priestly
Project Manager at a government
What is our primary use case?: My primary use case is to take advantage of Microsoft Project Server to plan and...
Read full review of Microsoft Project »
Bryan Soltis
Technical Evangelist at a tech vendor
What is our primary use case?: Azure Search is a 100% cloud-based solution. This offers a tremendous amount of...
Read full review of Azure Search »
Jose Vicente Cerveró Oller
IT Business Analyst / Solution Designer at a tech services company
What is most valuable?: I would highlight BPMN 2.0 validation, as it eases the standardization of the Business...
Read full review of Visio »
Julio Alberto Avila Bouyon
Project Manager at a construction company
What is our primary use case?: It is an indispensable tool in the planning of architectural projects, it allows us...
Read full review of Microsoft 365 Business »

Review 1 of 5

Jim Carlton
IT Director at a energy/utilities company
What is our primary use case?: It's our financial software. From the server side, we got it set up and, for the...
Read full review of Parallels Remote Application Server (RAS) »

Review 1 of 1

Customer Service

John ONeill
Principle consultant at Active Data Consulting Services Pty Ltd
The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on...
Read full review of Skype for Business »
Jamie Priestly
Project Manager at a government
At present, we have in-house tech support. We really on Microsoft Partners with Project Server and Sharepoint Server...
Read full review of Microsoft Project »
patriquem
Multimedia Solutions Architect at a tech services company
Technical support is hit and miss. When glitches come up, it can be difficult to engage with a true expert on the...
Read full review of Visio »
Erwin Fiebig
IT & PMO Manager at a retailer
Support is very good, fast, responsive, and effective.
Read full review of Microsoft Azure »
Edgar Parra
Technical Delivery Manager at a tech services company
Microsoft Premier support is great to deal with. They understand very quickly the scenarios and how critical a...
Read full review of Microsoft Azure »
Donald Lopez
IT Manager at a tech services company
Customer Service: Customer service is excellent. Technical Support: Technical support is excellent.
Read full review of Microsoft Dynamics GP »
Salvador Sibrian
IT Solutions Architect at a transportation company
We have not yet had a need to contact tech support.
Read full review of SharePoint »
Anonymous User
CEO and Founder at a tech services company
Microsoft offers several levels of technical support, which is OK, but not too good. But there is a wonderful...
Read full review of SQL Server »
Mikael Sköld
Systems Consultant at a tech services company
I never had to use tech support for the product.
Read full review of Microsoft Forefront [EOL] »
Massimo Ghidoni
Technical lead/Senior embedded software engineer at a wireless company
The support is good. The knowledge base is very good.
Read full review of SQL Server »
Rodney Garcia
Senior Production Analyst at a tech services company
I have a contact at Microsoft Premier, and I find it necessary to us them to open a case with Microsoft, if they...
Read full review of SCOM »
Hemkumar Thiruvarangam
Technology Expert at a tech services company
An eight out of 10.
Read full review of TFS »
Cengiz Yalcin
IT Global Operations Manager at a Consumer Goods
Technical support is good.
Read full review of Microsoft Visual Studio »
Andy Sworan
VP, CRS Manager at a financial services firm
Trying to get technical support from Microsoft is always challenging. It seems large Fortune 1000 companies can get...
Read full review of SharePoint »
Anonymous User
Consultant (SharePoint Specialist) at a consultancy
Technical support rates a 3.5/5.
Read full review of SharePoint »
Anonymous User
User
We infrequently have a need for technical support help.
Read full review of Hyper-V »
Anonymous User
IT admin at a tech services company
Fortunately, we did not encounter major issues, but support has been generally good.
Read full review of SharePoint »
VP949
Vice President & Head Technology Transition at a tech services company
I would rate Microsoft technical support as a six out of 10. They are just okay.
Read full review of SharePoint »
Anonymous User
QA Analyst at a retailer
Their support needs much improvement.
Read full review of TFS »
Anonymous User
Manager IT at a energy/utilities company
Technical support is good.
Read full review of Windows Server »
Arthur Alonso
DevOps Manager
It's good.
Read full review of TFS »
Anonymous User
Head of IS/IT Communication, Global Information Technology at a pharma/biotech company
I would give the technical support a rating of 3/10.
Read full review of Yammer »
Zakriya Khalid
Technology Specialist Manager at a tech services company
In the past, I had to use tech support when I installed SCSM from a desktop and it would not open. I sent a ticket to...
Read full review of SCSM »
Anonymous User
Solution Architect at a comms service provider
Customer Service: 7/10 Technical Support: 7/10
Read full review of Microsoft Parallel Data Warehouse »
Anonymous User
Automation Specialist Team Lead at a tech services company
I am not involved in this aspect of TFS’ evaluation.
Read full review of TFS »
Anonymous User
Senior Consultant, Financial Services - IT Advisory Services at a financial services firm
The tech support needs improvement.
Read full review of Microsoft Project »
Gh0ce
Systems Analyst/DBA at a comms service provider
I have not needed to contact technical support for this product
Read full review of SQL Server »
Anonymous User
Systems Architect at a media company
6
Read full review of Hyper-V »
Anonymous User
IT Executive at a transportation company
I never had the need to contact technical support.
Read full review of Hyper-V »
ITBizAnalyst584
IT Business Analyst for Sales Enablement
Technical support is good.
Read full review of SharePoint »

Review 1 of 30

Jim Carlton
IT Director at a energy/utilities company
The few times I have used tech support, they have been really good, quick response. They're really knowledgeable...
Read full review of Parallels Remote Application Server (RAS) »
MichaelCoxon
Technical Lead (Windows Desktops) / Senior IT Consultant at a university
Technical support is very good..
Read full review of Parallels Remote Application Server (RAS) »
StevePollak
Founder and CEO at a tech services company
We have asked for help from tech support and their service was good.
Read full review of Parallels Remote Application Server (RAS) »
Christophe Jurdan
System Engineer at a government
Technical support is an eight out of 10.
Read full review of Parallels Remote Application Server (RAS) »
James-Russell
Professional Services at a tech services company
Technical support has always been great. They will work through any issue until it is resolved and have been very...
Read full review of Parallels Remote Application Server (RAS) »
Anonymous User
Systems Administrator at a construction company
I would rate my experience with tech support as "middling" - difficult to open a ticket, and support is located on...
Read full review of Parallels Remote Application Server (RAS) »
Anonymous User
Project Manager
Their technical support is okay.
Read full review of Parallels Remote Application Server (RAS) »
Anonymous User
Senior System Engineer at a financial services firm
We have not needed to call in or create a tech support ticket.
Read full review of Parallels Remote Application Server (RAS) »
Anonymous User
IT Manager at a recruiting/HR firm
Technical support is quite good. I would rate it at eight out of 10.
Read full review of Parallels Remote Application Server (RAS) »
Anonymous User
Technical Operations Manager at a tech services company
In my limited dealings with support, they have been responsive, respectful, and helpful.
Read full review of Parallels Remote Application Server (RAS) »
Anonymous User
CIO at a healthcare company
We have not needed much technical support. We generally find what we need in the provided documentation or the user...
Read full review of Parallels Remote Application Server (RAS) »
Anonymous User
Network Administrator
Tech support seems good, and they seem very accommodating in time. Whatever time I want to work on it, they are there.
Read full review of Parallels Remote Application Server (RAS) »
Anonymous User
Operation Manager Servers and Central Infrastructure
We have not used tech support often but it has been good in the cases where we had to use them.
Read full review of Parallels Remote Application Server (RAS) »

Review 1 of 13

Technical Support

No Data Available

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