Microsoft vs Salesforce

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Microsoft
Based on 6480 reviews.
Salesforce
Based on 376 reviews.
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Overview
Microsoft, a global leader in technology and software, offers a wide range of products and enterprise solutions. Its portfolio extends across various domains including operating systems, cloud computing, productivity software, and cybersecurity, among others. Microsoft products are designed to support diverse environments, including on-premises, cloud, and hybrid setups. Its solutions are platform-agnostic, ensuring compatibility with various operating systems and environments. Microsoft solutions are known for their extensive integration capabilities, both within the Microsoft ecosystem and with third-party vendors. This enables organizations to create a cohesive IT environment that leverages the best of Microsoft and other technologies. Microsoft often bundles its products to offer comprehensive solutions that meet a wide range of enterprise needs. These bundles can provide cost savings and simplify procurement for organizations looking to leverage multiple Microsoft products. Microsoft offers flexible pricing models, including subscription-based and consumption-based options, to accommodate different budgetary requirements. Finally, Microsoft is known for its extensive customer support network, offering multiple tiers of support ranging from basic assistance to premium services that include direct access to Microsoft experts, 24/7 technical support, and proactive guidance. Cloud Services and Security Solutions Azure: Microsoft's flagship cloud computing service, Azure, competes directly with Amazon Web Services (AWS) and Google Cloud Platform (GCP). It offers a broad range of cloud services including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) solutions. Azure excels in hybrid cloud environments, enabling seamless integration between on-premises data centers and the cloud. Microsoft 365: A suite that includes Office 365, Windows 10, and Enterprise Mobility + Security, providing a comprehensive productivity and security solution for businesses of all sizes. It supports various work environments with applications like Teams, Outlook, Word, Excel, and PowerPoint, along with advanced security and compliance features. Security Solutions: Microsoft's security portfolio is extensive, covering identity and access management, threat protection, information protection, and security management. Products like Microsoft Defender for Endpoint, Azure Active Directory, and Azure Sentinel offer robust security capabilities designed to protect enterprise systems and data from a wide range of threats. Comparing with Other Vendors When comparing Microsoft with vendors like Palo Alto, CrowdStrike, Zscaler, and SentinelOne, it's important to consider the specific domain of comparison. While Microsoft offers a broad range of solutions that cover various aspects of IT infrastructure, including cybersecurity, the other mentioned vendors specialize more narrowly in security solutions. This specialization can translate into deeper capabilities in certain security domains. However, Microsoft's strength lies in its integration, comprehensive ecosystem, and the ability to offer end-to-end solutions that cover more than just security.
Salesforce.com is a cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management product, Salesforce also tries capitalizing on commercial applications of social networking through acquisition. As of 2015, it is one of the most highly valued American cloud computing companies with a market capitalization of $50 billion, It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index.
Sample Customers
Microsoft Dynamics CRM
Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.
SharePoint
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
SCSM
Fibabanka, UMC Health System
Microsoft Azure
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Yammer
Verizon, Rakuten,Nationwide, DHL, Westfield, Telefonica, 7-Eleven, Red Robin, Intuit, eBay,Darden, Suncorp, Tyco, Xerox, and ModCloth.
Microsoft Teams
Honeywll, AIRFRANCE, AccuWeather, Lilly
Microsoft Commerce Server
Al-Imam Mohammad Ibn Saud Islamic University, Auckland Transport, Erste Bank Group, Edgar Borrmann GmbH & Co. KG, Urban Software Institute, NJVC, Equifax, Tata Steel Europe, Sheraton Hotels and Resorts
Microsoft Power BI
Accenture Adidas Aetna AIG Airbus Alibaba Allstate Amazon American Express Aon AT&T Audi Bank of America BASF Bayer Berkshire Hathaway Boeing Coca-Cola Comcast Cisco Coca-Cola Dell Disney Emirates Equinix FedEx Ford GE Google H&M Home Depot Honda IBM Intel JPMorgan Chase Kellogg's Kroger L'Oréal McDonald's Merck MetLife Microsoft Nike Oracle P&G PepsiCo Procter & Gamble Prudential Financial SAP Siemens Snapchat Spotify Starbucks Target Toyota T-Mobile Unilever Visa Walmart WeWork World Bank Xerox
Xamarin Platform
Cinemark, MixRadio, Sqor Sports, Storyo, JetBlue, The World Bank, Cr_dito Agrcola, Applied Research Associates
Microsoft Azure App Service
Real Madrid, Absolut, AccuWeather, Heineken, NBC News, Paramount
Microsoft Power Apps
TransAlta, Rackspace, Telstra
Microsoft Azure Language Understanding
Adobe, DriveTime, Johnson Controls, HP, InterContinental Hotels Group, ASOS
Microsoft Cloud for Sustainability
1. Schneider Electric 2. Unilever 3. Coca-Cola 4. Siemens 5. BMW 6. Nestle 7. Johnson & Johnson 8. Walmart 9. Procter & Gamble 10. Accenture 11. Ford 12. General Electric 13. PepsiCo 14. Dell 15. HP 16. Cisco 17. Adobe 18. Novartis 19. Philips 20. Sony 21. Toyota 22. Samsung 23. IBM 24. Intel 25. 3M 26. Nike 27. Target 28. Verizon 29. AT&T 30. FedEx 31. American Express 32. General Motors
Salesforce Sales Cloud
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Salesforce Service Cloud
Stanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva
Chatter
Coca Cola Enterprise, Blue Shield of California, Stanley Black & Decker, Wells Fargo Bank, Phillips, Toyota Motors, American Red Cross, Time Warner Cable, Virgin America,Canon, and Bayer Pharmaceuticals.
Salesforce Commerce Cloud
Adidas, Amercian Golf, Brooks, Browns, Burton, Butlers, Clarins Paris, ColeHaan, Columbia, Converse, Deckers, Hurley, Kate Spade, Labelux, Lacoste, Lush, Mothercare
Salesforce Platform
ADP
Salesforce Marketing Cloud
American Express, Financial Conduct Authority, KPN, Merck KGaA, Peterborough City Council, The Chapar, ADP, Financial Times, Stanley Black & Decker, SureFlap, Western Union, Philips
Salesforce Identity
SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
Salesforce Einstein Analytics
ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Salesforce Net Zero Cloud
1. Salesforce 2. Unilever 3. Siemens 4. Schneider Electric 5. HP Inc. 6. Autodesk 7. Intuit 8. Lyft 9. L'Oréal 10. AstraZeneca 11. Coca-Cola European Partners 12. Novartis 13. Royal Dutch Shell 14. Accenture 15. Deloitte 16. IBM 17. Microsoft 18. Google 19. Amazon 20. Apple 21. Facebook 22. Twitter 23. LinkedIn 24. Uber 25. Airbnb 26. Netflix 27. Spotify 28. Adobe 29. Cisco 30. Intel 31. Oracle 32. SAP
Popular Solutions
Top Industries
Educational Organization
15%
Computer Software Company
12%
Financial Services Firm
9%
Comms Service Provider
8%
Educational Organization
37%
Computer Software Company
11%
Financial Services Firm
7%
Comms Service Provider
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
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Technical Support
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