Microsoft vs Zendesk

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Microsoft
Based on 1808 reviews.
Zendesk
Based on 54 reviews.
Top Comparisons
Compared 3% of the time.
Compared 2% of the time.
Compared 11% of the time.
Overview
Microsoft was founded by Bill Gates and Paul Allen on April 4, 1975, to develop and sell BASIC interpreters for Altair 8800. It rose to dominate the personal computer operating system market with MS-DOS in the mid-1980s, followed by Microsoft Windows. The company's 1986 initial public offering, and subsequent rise in its share price, created three billionaires and an estimated 12,000 millionaires from Microsoft employees. Since the 1990s, it has increasingly diversified from the operating system market and has made a number of corporate acquisitions. In May 2011, Microsoft acquired Skype Technologies for $8.5 billion in its largest acquisition to date.
Information Not Available
Sample Customers
Parature Customer Service [EOL]: Quark, Ask.com
Microsoft Dynamics CRM: Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.
SCSM: Fibabanka, UMC Health System
Microsoft BI: Konica Minolta, Klout, Mahindra Satyam, The Weather Channel, Argus, Credit Suisse, NCR, and Sysmex.
Cortana Intelligence Suite [EOL]: Kellogg School of Management, Dartmouth-Hitchcock Medical Center
Microsoft SQL Server Reporting Services: CMS Wire, The New York Times
Zendesk Guide: Shopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania
Zendesk Support: Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
BIME Analytics [EOL]: American Addicition Centers, AsiaInspection.com, British Columbia, Cars.com, Delivery Hero, GREENPEACE, Health Direct, Hovis, Lenovo, McAfee
Zendesk Explore: Cape Union Mart
Zendesk Sell: Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Popular Solutions
Top Industries
Computer Software Company
30%
Comms Service Provider
18%
Government
6%
Financial Services Firm
5%
Computer Software Company
32%
Comms Service Provider
20%
Media Company
5%
Financial Services Firm
4%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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