Compare MuleSoft vs SAP | IT Central Station

MuleSoft Based on 17 reviews.	SAP Based on 277 reviews.
Sample Customers
Mule Anypoint Platform: VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren Dataloader.io: UCSF, Box, CareFusion, Unilever, Hershey's	SAP Replication Server: Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone SAP BusinessObjects Data Federator [EOL]: Sailing Team Germany, ASR Group, Citrix, State of Indiana, PocketCard Co. Ltd. SAP Data Services: EMC Corporation, LivePerson, Eldorado, Mozzart, The VELUX Group, AOK Bundesverband, Hilti Group, Nissha Printing Company Ltd., Asian Paints, Aareal Bank Group, Migros Group SAP Process Orchestration: Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
Popular Solutions
Mule ESB 12 reviews Mule Anypoint Platform 2 reviews Mulesoft Anypoint API Manager 1 reviews	SAP BusinessObjects Business Intelligence Platform 20 reviews SAP Crystal Reports 15 reviews SAP Lumira 9 reviews
Top Comparisons
Dell Boomi AtomSphere vs. Mule Anypoint Platform Compared 23% of the time. Jitterbit vs. Dataloader.io Compared 71% of the time.	Informatica PowerCenter vs. SAP Data Services Compared 26% of the time. Oracle GoldenGate vs. SAP Replication Server Compared 44% of the time. Informatica PowerExchange vs. SAP Process Orchestration Compared 19% of the time.
Top Industries
Financial Services Firm 32% Manufacturing Company 15% Healthcare Company 9% Insurance Company 7%	Financial Services Firm 20% Marketing Services Firm 12% Manufacturing Company 9% Energy/Utilities Company 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jordan Braunstein
Consultant Principal on: MuleSoft Expert, Oracle Fusion Expert, webMethods Expert; Dev, SA, EA, PM at Visual Integrator Consulting
What is our primary use case?
Functional: Integrate Supply Chain automation; Financial System integrations…
Read full review of Mulesoft Anypoint API Manager »
Markus De Haan
Self Employed/Independent at a consultancy
What is most valuable?
MuleSoft offers with the Anypoint Platform a unified platform for API management and an…
Read full review of Mule Anypoint Platform »
Ananth Krishnan
Co Founder & Principal Architect at a tech vendor
What is most valuable?
Salesforce connector Enterprise JDBC SAP connector and other connectors like FTP and SFTP…
Read full review of Mule ESB »

Review 1 of 3

Sukant P
SAP EIM Practice Head - MDG, DS, IS, HANA, Cransoft, DSP at a tech services company
What is most valuable?
I found the business workflow engine embedded inside SAP Master Data Governance to be the most…
Read full review of SAP Master Data Governance »
Marnus Louw
Production Support Engineer at a financial services firm
What is our primary use case?
We use this across the organization to share data via the cloud solution and present to…
Read full review of SAP Analytics Cloud »
Venkata Sundaragiri
Director/ Entrepreneur/ SAP CRM Functional
What is most valuable?
Controls product data for all channels from one single source Contains and provide a single…
Read full review of SAP Hybris PCM »
Muralidhara H N
SAP Professional at UST Global
What is most valuable?
The SAP Finance and Logistics modules, because of their smooth business operations and faster…
Read full review of SAP Business All-in-One »
Gérald GAUTIER
President
What is our primary use case?
Data warehousing project (with CDC or comparison table to update our histories). Four…
Read full review of SAP Data Services »

Review 1 of 5

Customer Service

Naveen Tak
Senior Integration Consultant at a tech services company
Customer Service: We had few guys from their support team. They were excellent. Technical Support: I would give...
Read full review of Mule ESB »
Nagesh Chemakura
Sr. Integration Architect at a tech services company
Customer Service: Customer SLAs are one of the top priorities at MuleSoft and they have been supportive in every...
Read full review of Mule ESB »
vaibhavshukla.vibhu
Senior Software Engineer at a software R&D company
I am a Community Edition user, so I can’t comment about the enterprise support by Mule. However, you will not get an...
Read full review of Mule ESB »
Jordan Braunstein
Consultant Principal on: MuleSoft Expert, Oracle Fusion Expert, webMethods Expert; Dev, SA, EA, PM at Visual Integrator Consulting
Customer Service: 10/10 - They have a very strong customer success and professional services team. Technical Support:...
Read full review of Mulesoft Anypoint API Manager »
Markus De Haan
Self Employed/Independent at a consultancy
Good, but a bit formal with following process and policies, but that can be the case with technical support anywhere.
Read full review of Mule Anypoint Platform »
Ananth Krishnan
Co Founder & Principal Architect at a tech vendor
Technical support has been excellent. They are very helpful through their customer support tool and/or through their...
Read full review of Mule ESB »
Anonymous User
Integration Architect @ Information Management, Integration and Analytics - RXP Services Limited at a tech services company
Technical support is superb. The engineers that support customers are Java developers and have a deep understanding...
Read full review of Mule ESB »
Anonymous User
IT Project & Demand Manager at a insurance company
Customer Service: Good level, they respond quickly and escalate as well if needed. Technical Support: Technical...
Read full review of Mulesoft Anypoint API Manager »
Jee Hyun Lim
Senior IT Consultant at a tech services company
The technical support is OK and I've never really needed it.
Read full review of Mule ESB »
Vasanth Raj
Software Engineer at a financial services firm
I would give technical support a rating of 4.5/5.
Read full review of Mule ESB »

Review 1 of 10

Engin IŞIK
SAP BI Systems Supervisor at a maritime company
I rate technical support so highly because of its being an old product.
Read full review of SAP Business Warehouse »
Giuseppe Platania
Enterprise Architect at a tech services company
Customer Service: Customer service is good... for a price. Technical Support: Technical support is good... for a price.
Read full review of SAP PowerDesigner »
Vishal Guthula
Analytics Consultant at a tech company
The tech support is pretty good.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Param T
SAP Enterprise Solution Architect at a tech services company
Excellent.
Read full review of SAP HANA »
Carl Haas
IT Specialist - Crystal Reports / SQL Server at a construction company
Customer Service: Excellent. The sales reps and the technical support folks have been very supportive and have always...
Read full review of SAP Crystal Reports »
Alex Fridland
Database Senior Manager at a financial services firm
Average.
Read full review of SAP IQ »
Anonymous User
Senior HCM Consultant at a tech company
Technical support is 6/10.
Read full review of SAP ERP »
Anonymous User
Manager Data Sciences at a tech company
For installing, upgrading and billing issues, support is great. But for “how do you do this” type of questions, Ken...
Read full review of SAP Crystal Reports »
Anonymous User
Senior Director Tech Ops at a sports company
Customer Service: Excellent. Technical Support: Excellent.
Read full review of SAP Customer Data Cloud »
Anonymous User
Senior Managing Consultant at a tech services company
Customer Service: 8/10 Technical Support: 8/10
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Manager at a consultancy
It is the standard level that we use from SAP. Thorough and slow, but it's very administrative if you follow strictly...
Read full review of SAP Master Data Governance »
Anonymous User
Senior Developer at a retailer
6/10
Read full review of SAP Crystal Reports »
Shannon Tisdale
Planning Analyst at a healthcare company
Technical support is good. I contacted SAP about an issue on a Friday afternoon and was able to speak with an SAP rep...
Read full review of SAP Lumira »
Angela Meharg
Founder & CEO at a tech services company
I never use it because those folks don't even know as much about it as I do. However, if I encounter a bug, I will go...
Read full review of SAP Crystal Reports »
Giota Koufonikou
Consultant at a tech services company
Customer Service: GoodTechnical Support: Good
Read full review of SAP IQ »
Anonymous User
Corporate Trainer/Consultant at a tech consulting company
Their support is top notch, although you may have to pay for it.
Read full review of SAP Crystal Reports »
Anonymous User
Associate Director - IS Project Management Office at a healthcare company
Customer Service: It's not great, but OK. Technical Support: It's not great, but OK.
Read full review of Sybase Afaria [EOL] »
Anonymous User
BI Expert at a healthcare company
Customer Service: Customer Service from SAP is good. Not stellar and not horrendously bad. I give them 6.5 out of...
Read full review of SAP Crystal Reports »
Anonymous User
Technical Manager at a retailer
Our technical support is through a value added reseller.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Data Warehouse Manager at FLYERALARM
Customer Service: Difficult. There is a story that SAP received a list with 150 bugs in SAP BW in combination with...
Read full review of SAP NetWeaver Business Warehouse »
Anonymous User
Manager at a tech services company
There is a lot of information on SDN. For most of the issues we had, the solution was in SDN.
Read full review of SAP NetWeaver BPM [EOL] »
Anonymous User
Senior Business Intelligence Tools Administrator at a healthcare company
Customer support is spotty at best, and when they do get involved it has to be according to the support person's...
Read full review of SAP Crystal Reports »
InfoSysMgr547
SAVP Accounting Information System Manager at a insurance company
Customer Service: It's the best. Technical Support: It's the best.
Read full review of SAP ERP »
Anonymous User
Microsoft Nokia Service Manager at a comms service provider
Customer Service: I would give customer service a rating of 4.5/5. Technical Support: Technical support is good. I...
Read full review of SAP Crystal Reports »
Anonymous User
Programmer Analyst Principal Leader at a tech services company
Technical support is decent.
Read full review of SAP ERP »
Chetan Niloor
MSSQL DBA,SAP IQ DBA/ASE at NuWare Systems LLP
Average.
Read full review of SAP IQ »
CSD174561
Chief of Systems Development at a non-tech company
We don't have problems with support. However, it's not as good as it used to be. In the past, they gave better...
Read full review of SAP ERP »
Anonymous User
Junior SAP Consultant at a tech company
I've never reached out to Lumira customer service. Overall, I'm happy with their releases. Their releases seem to be...
Read full review of SAP Lumira »
Anonymous User
Principal Consultant at a financial services firm
I would rate technical support average to good.
Read full review of SAP SuccessFactors »
Anonymous User
User at a pharma/biotech company
Customer Service: Their customer service is average. Technical Support: Their technical support is average.
Read full review of SAP SuccessFactors Learning »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

MuleSoft vs SAP

What is our primary use case?

What is most valuable?

What is most valuable?

What is most valuable?

What is our primary use case?

What is most valuable?

What is most valuable?

What is our primary use case?