Compare MuleSoft vs SAP | IT Central Station

MuleSoft Based on 23 reviews.	SAP Based on 320 reviews.
Top Comparisons
SAP Process Orchestration vs. Mule Anypoint Platform Compared 5% of the time.	Mule Anypoint Platform vs. SAP Data Services Compared 0% of the time. Mule Anypoint Platform vs. SAP Process Orchestration Compared 26% of the time.
Sample Customers
Mule Anypoint Platform: VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren Dataloader.io: UCSF, Box, CareFusion, Unilever, Hershey's	SAP Replication Server: Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone SAP BusinessObjects Data Federator [EOL]: Sailing Team Germany, ASR Group, Citrix, State of Indiana, PocketCard Co. Ltd. SAP Data Services: EMC Corporation, LivePerson, Eldorado, Mozzart, The VELUX Group, AOK Bundesverband, Hilti Group, Nissha Printing Company Ltd., Asian Paints, Aareal Bank Group, Migros Group SAP Process Orchestration: Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
Popular Solutions
Mule ESB 7 reviews Mule Anypoint Platform 3 reviews Mulesoft Anypoint API Manager 2 reviews	SAP BusinessObjects Business Intelligence Platform 9 reviews SAP ERP 9 reviews SAP SuccessFactors 9 reviews
Top Industries
Software R&D Company 32% Financial Services Firm 12% Comms Service Provider 7% Insurance Company 6%	Software R&D Company 29% Comms Service Provider 9% Manufacturing Company 8% Financial Services Firm 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

JustinJames
IT Consultant at a financial services firm
What is our primary use case?
I'm a consultant in a bank in Kuwait. I suggest good products for companies that are…
Read full review of Mule ESB »
Markus De Haan
Self Employed/Independent at a consultancy
How has it helped my organization?
I worked for a MuleSoft partner for four years before going independent mid 2017. …
Read full review of Mule Anypoint Platform »
Maheedhar Aluri
Senior Architect at a consultancy
What is our primary use case?
We do business with a lot of other vendors and customers. Our main core business is to…
Read full review of Mulesoft Anypoint API Manager »

Review 1 of 3

Anonymous User
Software Engineer at a tech services company
What do you like best? It has been around long enough that any challenges you encounter can easily be found with a…
Read full review of SAP Crystal Reports »
CSD174561
Chief of Systems Development at a non-tech company
What is our primary use case?
We're using it for accounting, materials management, and sales and distribution. We are…
Read full review of SAP ERP »
Anonymous User
Programmer and Analyst
What is most valuable?
Price Stability Easy to use Easy to learn Powerful SQL Transact-SQL Query optimizer
How has
…
Read full review of SAP Adaptive Server Enterprise »
Anonymous User
User at a logistics company
What is our primary use case?
We have been using this solution for story development on the cloud.
How has it
…
Read full review of SAP Analytics Cloud »
Crewmem67
IT Consultant at College Notre Dame de Nazareth
What is most valuable?
We've found the solution very reliable overall. It's very fast.
What needs improvement?
…
Read full review of SAP SQL Anywhere »

Review 1 of 5

Customer Service

Nagesh Chemakura
Sr. Integration Architect at a tech services company
Customer Service: Customer SLAs are one of the top priorities at MuleSoft and they have been supportive in every...
Read full review of Mule ESB »
Misabh Ulhaq
Software Engineer at a manufacturing company
The community forums for this solution have been very helpful. You find plenty of information there. In the past...
Read full review of Mule ESB »
Jordan Braunstein
Consultant Principal on: MuleSoft Expert, Oracle Fusion Expert, webMethods Expert; Dev, SA, EA, PM at Visual Integrator Consulting
Customer Service: 10/10 - They have a very strong customer success and professional services team. Technical Support:...
Read full review of Mulesoft Anypoint API Manager »
Naveen Tak
Senior Integration Consultant at a tech services company
Customer Service: We had few guys from their support team. They were excellent. Technical Support: I would give...
Read full review of Mule ESB »
Markus De Haan
Self Employed/Independent at a consultancy
Good, but a bit formal with following process and policies, but that can be the case with technical support anywhere.
Read full review of Mule Anypoint Platform »
JustinJames
IT Consultant at a financial services firm
I'm not into any official technical support. Their forum is pretty good and it's very active, but I cannot assure you...
Read full review of Mule ESB »
Anonymous User
IT Project & Demand Manager at a insurance company
Customer Service: Good level, they respond quickly and escalate as well if needed. Technical Support: Technical...
Read full review of Mulesoft Anypoint API Manager »
Maheedhar Aluri
Senior Architect at a consultancy
I don't oversee the Mulesoft activities on a day-by-day because I work on the enterprise architecture security. We...
Read full review of Mulesoft Anypoint API Manager »
Anonymous User
Senior IT Consultant at a tech services company
The technical support is OK and I've never really needed it.
Read full review of Mule ESB »
sudhir Kilani
Developer at a tech services company
Technical support for this solution is very good, and very interactive. If I have any questions then I reach out to...
Read full review of Mule ESB »
Anonymous User
Integration Architect @ Information Management, Integration and Analytics - RXP Services Limited at a tech services company
Technical support is superb. The engineers that support customers are Java developers and have a deep understanding...
Read full review of Mule ESB »
Anonymous User
Software Engineer at a financial services firm
I would give technical support a rating of 4.5/5.
Read full review of Mule ESB »
Safouen Chibani
Developer JAVA/JEE, Mule ESB at a tech vendor
We have used technical support for some issues that we could not figure out by ourselves. They are fast and don't...
Read full review of Mule ESB »
Anonymous User
Co Founder & Principal Architect at a tech vendor
Technical support has been excellent. They are very helpful through their customer support tool and/or through their...
Read full review of Mule ESB »
Anonymous User
Senior Software Engineer at a software R&D company
I am a Community Edition user, so I can’t comment about the enterprise support by Mule. However, you will not get an...
Read full review of Mule ESB »

Review 1 of 15

Muzaffer Yontem
Project Delivery Manager at a tech vendor
I think it may be that SAP can improve in the area of customer support because SAP is historically a data solution...
Read full review of SAP Data Services »
RaviVerma
Senior Consultant at a tech consulting company
6/10.
Read full review of SAP NetWeaver MDM [EOL] »
Syed Fahad Anwar
Principle System Developer at a healthcare company
Customer Service: Customer service is good, and responses come within an acceptable time. Technical Support:...
Read full review of SAP Crystal Reports »
Anonymous User
IT System Analyst at a tech services company
Their technical support is good.
Read full review of SAP SuccessFactors »
Anonymous User
SAP Technical Lead at a tech services company
6/10
Read full review of Sybase Afaria [EOL] »
Anonymous User
Consultant at a tech services company
10/10 - technical support is brilliant.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
SAP BO/BI Architect at a tech services company
Sometimes it's average, and sometimes it's excellent.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
SAP Innovation Analyst at a Consumer Goods
I would prefer more documentation with examples regarding the security and custom javascripts within Lumira. Other...
Read full review of SAP Lumira »
Anonymous User
Founder & CEO at a tech services company
I never use it because those folks don't even know as much about it as I do. However, if I encounter a bug, I will go...
Read full review of SAP Crystal Reports »
Anonymous User
Associate Director - IS Project Management Office at a healthcare company
Customer Service: It's not great, but OK. Technical Support: It's not great, but OK.
Read full review of Sybase Afaria [EOL] »
Anonymous User
Database Senior Manager at a financial services firm
Average.
Read full review of SAP IQ »
Anonymous User
Data Architect, Enterprise Data Warehouse at a healthcare company
Customer Service: We have to go through our systems integrator (Telus). Technical Support: Technical support is not...
Read full review of SAP IQ »
Anonymous User
Database Expert at a financial services firm
As I mentioned above, the support is very, very good, especially so when working directly with the service reps. The...
Read full review of SAP Crystal Reports »
Anonymous User
Freelancer at a consultancy
It's good.
Read full review of SAP IQ »
Anonymous User
Hr Solution Architect at a mining and metals company
Of course, the level of technical support depends on your support model and whether you are taking the support...
Read full review of SAP SuccessFactors »
Anonymous User
Consultant at a tech vendor
Customer Service: 100% as no manual intervention is required once the solution is implemented. Technical Support: 100%.
Read full review of SAP Data Services »
Anonymous User
Consultant at a tech services company
Customer Service: GoodTechnical Support: Good
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Managing Director at Blue Phakwe Consulting
Customer Service: The level of service has been satisfactory for now, since we can access information from both SAP...
Read full review of SAP BusinessObjects EPM [EOL] »
Anonymous User
Senior Engineer
Customer Service: 5/10. Technical Support: 5/10.
Read full review of SAP IQ »
Anonymous User
IT Senior Programmer Analyst at a transportation company
We have not used any support from SAP that I am aware of.
Read full review of SAP Crystal Reports »
Anonymous User
User at a pharma/biotech company
Customer Service: Their customer service is average. Technical Support: Their technical support is average.
Read full review of SAP SuccessFactors Learning »
Anonymous User
Senior Sybase DBA at a tech services company
Customer Service: It's not bad; I can’t say that there has been anything significant. Technical Support: I would rate...
Read full review of SAP Adaptive Server Enterprise »
Anonymous User
Data Analytics and Integration at a health, wellness and fitness company
Customer Service: I've never had to contact customer service. Technical Support: I've never had the need to use...
Read full review of SAP Crystal Reports »
Anonymous User
Owner | eHRM & HR-IT expert | Project Management | Transformation at a energy/utilities company
We had good assistance from our implementation partner.
Read full review of SAP Jam »
Anonymous User
Sr. SAP HANA / BI Developer
Customer support is responsive, the SAP help forums also have an extensive amount of knowledge and help if your...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Programmer and Analyst
Customer Service: It is sufficient for me. As for our customers, it is okay. Technical Support: It is okay.
Read full review of SAP Adaptive Server Enterprise »
Anonymous User
Senior SAP HCM Lead Consultant at a tech services company
Technical support is 8/10.
Read full review of SAP HCM »
Anonymous User
SAP consultant at a tech services company
Basically, the developers that are building the tool are responsible for maintaining the tickets on second level....
Read full review of SAP Identity Management »
Anonymous User
Planning Analyst at a healthcare company
Technical support is good. I contacted SAP about an issue on a Friday afternoon and was able to speak with an SAP rep...
Read full review of SAP Lumira »
Anonymous User
Program Manager HR-IT at a transportation company
Their technical support is okay. Sometimes it can take some time to get a response and it takes some time to resolve...
Read full review of SAP SuccessFactors »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

MuleSoft vs SAP

What is our primary use case?

How has it helped my organization?

What is our primary use case?

What is our primary use case?

What is most valuable?

How has

What is our primary use case?

How has it

What is most valuable?

What needs improvement?