Compare Nagios vs VMware | IT Central Station

Nagios Based on 54 reviews.	VMware Based on 989 reviews.
Overview
Nagios, an open-source computer-software application, monitors systems, networks and infrastructure. Nagios offers monitoring and alerting services for servers, switches, applications and services. It alerts users when things go wrong and alerts them a second time when the problem has been resolved. Ethan Galstad and a group of developers originally wrote Nagios as NetSaint. As of 2015 "Agios" also transliterates the Greek word, which means "saint".	VMware, Inc. is a US software company that provides cloud and virtualization software and services, VMware's desktop software runs on Microsoft Windows, Linux, and Mac OS X, while its enterprise software hypervisors for servers, VMware ESX and VMware ESXi, are bare-metal hypervisors that run directly on server hardware without requiring an additional underlying operating system. In 1998, VMware was founded by Diane Greene, Mendel Rosenblum, Scott Devine, Edward Wang and Edouard Bugnion. Greene and Rosenblum, who are married, first met while at the University of California, Berkeley.
Sample Customers
Nagios XI: Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.	vRealize Network Insight: NTTi3, VCIX-NV, VMware Networking and Security Business Unit, Illumio, CompuNet Wavefront: Box, Intuit, Workday, Groupon, British Gas, SpaceApe, Marketo, DoordDash, Lyft
Popular Solutions
Nagios XI 9 reviews Nagios Core 2 reviews	vRealize Operations (vROps) 207 reviews vRealize Automation 108 reviews VMware vSAN 85 reviews
Top Comparisons
Zabbix vs. Nagios XI Compared 25% of the time. Nagios XI vs. Nagios Core Compared 31% of the time.	Datadog vs. Wavefront Compared 23% of the time. SolarWinds NPM vs. vRealize Network Insight Compared 24% of the time.
Top Industries
Comms Service Provider 16% Financial Services Firm 15% Manufacturing Company 10% Retailer 9%	Financial Services Firm 12% Comms Service Provider 12% Healthcare Company 7% Manufacturing Company 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Bruce Vining
Technology Innovator and Entrepreneur at a tech services company
What is most valuable?: Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the...
Read full review of Nagios XI »
Robert Burchfield
Strategic Staffing Solutions at a retailer
What is our primary use case?: It's monitoring all of our production environment and alerting us to any issues that...
Read full review of Nagios Core »

Review 1 of 2

Dan Reynolds
Senior System Administrator at a construction company
What is our primary use case?: We were spread across several offices and with the main production software tool and...
Read full review of VMware Horizon View »
Aaron Krytus
Network Manager / Senior Network Engineer at Warnock, Tanner & Associates
What is our primary use case?: This product is solid and useful for quick test/dev environments. Found...
Read full review of VMware Workstation »
Scott Mathewson
SDDC Practice Lead at a tech services company
What is our primary use case?: We are able to analyze application flows through the network. It is performing...
Read full review of vRealize Network Insight »
Robert Trasatti
VIP of Infrastructure Engineering at MindSHIFT
What is most valuable?: Reliability, cost effectiveness, integration. • How has it helped my organization?: ...
Read full review of VMware Software Defined Data Center »
Praneet Sardi
Associate Operations at a financial services firm
What is our primary use case?: If we are looking for virtualized an app without any hesitation we can go for this...
Read full review of VMware ThinApp »

Review 1 of 5

Customer Service

Anonymous User
Manager of Infrastructure at a university
Customer Service: Customer service is excellent. Technical Support: I haven't needed any technical support.
Read full review of Nagios XI »
Nishith Vyas
Sr. System Administrator at Guj Info Petro Ltd
I require less customer service because I am using an open source product. But, sincere thanks to the Nagios...
Read full review of Nagios Core »
Nikolay Nikolov
IT Administrator at a tech services company
I've never used tech support and I find all my answers on Google or forums.
Read full review of Nagios Core »
Pablo Manuel García Corzo
Solutions Architect at Blue Telecom Consulting
They have very accurate and fast support.
Read full review of Nagios XI »
Brendan O'Farrell
Software Test Engineer at a comms service provider
I didn’t require any service as the documentation is good and most questions are answered on any number of forums.
Read full review of Nagios XI »
Ammar Shareef
Manager Infrastructure at a manufacturing company
As it's an opensource project, there is good contribution to, and good support, from blogs and FAQs.
Read full review of Nagios XI »
Dario Leon
Director - Consultor Senior Unix/Linux - Freelance at a tech services company
10 out of 10.
Read full review of Nagios XI »
Chris Johnson/Arena Essex
IT Support Technician
Customer Service: Can't comment on this as Nagios Core is supplied without support. Technical Support: This is one...
Read full review of Nagios Core »
Bruce Vining
Technology Innovator and Entrepreneur at a tech services company
In general, tech support is available as needed but it is not inexpensive. Response times are generally within 24...
Read full review of Nagios XI »
Hattab Mahdi
IT project Manager at a manufacturing company
Customer Service: Customer service is good. Technical Support: Technical support is the best.
Read full review of Nagios XI »
EricAnderson
Web Operations Engineer at a renewables & environment company
I didn't use customer service and technical support for Nagios. Everything I did I learned online through the...
Read full review of Nagios XI »
Shawn Brito
Senior Systems Architect at a tech vendor
The end-users love quick alerting and Grafana dashboards.
Read full review of Nagios Core »
Artur Yarosh
Constructor of the computer systems at a security firm
Customer Service: I only have the free version, which does not have customer service. Technical Support: I only have...
Read full review of Nagios Core »
Anonymous User
Network Engineer at TLCWEB S.R.L.
Customer Service: I haven't had to use it. Technical Support: I haven't had any need to use it.
Read full review of Nagios XI »
Yunus Shaikh
Principal Engineer at a tech vendor
An eight out of 10, because technical support always has room for improvement.
Read full review of Nagios XI »
SrEngineer844
Senior Engineer SIM at a tech services company
Customer Service: I'm not using any customer service. Technical Support: I'm not in need of any technical support.
Read full review of Nagios XI »
Anonymous User
Consultant Ingénieur de production informatique at a tech services company
Nagios responds quickly when you need them, and the community is really big.
Read full review of Nagios XI »
Anonymous User
Labs infrastructure & technology team leader at a comms service provider
Customer Service: I'm not using any customer service. Technical Support: I'm not in need of any technical support.
Read full review of Nagios Core »
Krish Sastry
Distributed Systems Architect at a manufacturing company
It's based on a forum. It allows us to get help from support as well as from other clients who may have knowledge.
Read full review of Nagios XI »
Anonymous User
Co-Founder / Executive Director / Chief Technical Officer at a tech company
The initial setup was a little bit straightforward but cumbersome as there was more work in tweaking to make it work...
Read full review of Nagios XI »
Nick Vidiadakis
System Administrator at a hospitality company
With the open source forks, the community is vast and so is the knowledge around the product. Because of this, even...
Read full review of Nagios XI »
Anonymous User
IT Coordinator at a tech services company
I've never needed to contact the vendor as I have always found my answers via the documentation and Google searches.
Read full review of Nagios Core »
Anonymous User
Client Engineer at a tech services company
Since Nagios is open source, I had to rely completely on forums and web articles. However, Nagios was set up before I...
Read full review of Nagios Core »
Robert Burchfield
Strategic Staffing Solutions at a retailer
Tech support has been pretty good. There have been a couple of occasions where we've had to pick up the phone and...
Read full review of Nagios Core »
Anonymous User
Site Reliability Engineer at a tech company
I haven't had the need to use technical support.
Read full review of Nagios Core »
Anonymous User
NOC Engineer at a financial services firm
Customer Service: I've worked on several occasions with Nagios customer service and technical support, always...
Read full review of Nagios XI »
Harshvardhan Dave
Nagios Technical Expert at a tech vendor
As I am working from Asia, and Nagios is based in America, we face the issue of time zones. But overall, trouble...
Read full review of Nagios XI »

Review 1 of 27

Yves Sandfort
CEO / Cloud Evangelist at Comdivision Consulting GmbH
Tech support with vSAN is a mixed relationship. We have had issues with tech support because sometimes VMware comes...
Read full review of VMware vSAN »
Chuck Jones
Systems Architect at a legal firm
Personally, I have not had to use VMware's technical support. The products work really well so we haven't had too...
Read full review of vRealize Operations (vROps) »
TuPham
Solutions Architect at a comms service provider
A three out of 10.
Read full review of VMware AirWatch »
Kenny Morales
Senior Server Analyst at a healthcare company
Technical support has been very good. They respond pretty fast, especially if we have a critical issue. Their...
Read full review of VMware vSAN »
George Khairallah
Chief Technology Officer at a tech services company
Customer Service: Customer service has always been available, in a more or less adequate time. VMware is good at...
Read full review of vSphere »
Tobias Buchter
Engineer at Coop
We haven't opened any cases yet.
Read full review of vRealize Operations (vROps) »
Anonymous User
Cloud Automation and Integration Focal at a tech consulting company
VMware have one of the most consistent tech supports out there.
Read full review of vSphere »
SrSymEngineer
Senior System Engineer
Customer Service: Very good. Technical Support: Very good.
Read full review of vSphere »
Jean-Francois Leclercq
System admistrator
Their technical support is good. We haven't had too much use for them.
Read full review of vRealize Operations (vROps) »
Anonymous User
IT Architect at a consultancy
Normally, on the first call to technical support, you don't get the right person. The log analysis takes a long time....
Read full review of vRealize Automation »
Anonymous User
VI Specialist at a comms service provider
Technical support was at a high level.
Read full review of vSphere »
Anonymous User
IT Infrastructure Engineer at a Consumer Goods
Customer Service: Customer service is very good. Technical Support: Technical support is very good.
Read full review of vSphere »
Anonymous User
Computer Repairman
Technical support is fantastic. They're responsive with tickets.
Read full review of vRealize Automation »
Anonymous User
Service Storage Cloud Solutions at a pharma/biotech company
The VMware staff is usually pretty knowledgeable. We have been pretty satisfied with the support we have received.
Read full review of vRealize Operations (vROps) »
Michael Gonzalez
NSX Engineer at Intelligent Decisions
The first version we had in the environment, the problem was we seemed to have kept it longer than it should have,...
Read full review of vRealize Operations (vROps) »
Anonymous User
System Engineer AI Specialist
We've had to use technical support and we've found it to be fine. We have a team in our company so we can ask all of...
Read full review of vRealize Operations (vROps) »
Anonymous User
Manager, Systems Integration at a media company
I'm one of those guys that'll never call technical support, so unless we have a major issue, I'd rather figure things...
Read full review of vRealize Operations (vROps) »
Anonymous User
Vice President, Systems Architect at a financial services firm
Some applications don’t perform well, so we engage our TAMs. The VMware engineering team works with TAMs.
Read full review of vSphere »
Anonymous User
Practice Group Leader: Data Center, (DC) at a tech services company
Personally, I have not used technical support. Our customers do though.
Read full review of vRealize Operations (vROps) »
David Liscio
Technical Support Analyst at Tangerine
For vROps, they are usually pretty good. We usually reach the right person and they are knowledgeable.
Read full review of vRealize Operations (vROps) »
Anonymous User
Senior Systems Engineer at a tech vendor
Customer service is good. I haven't used any ticket systems for this solution, I haven't opened any cases for it, so...
Read full review of vRealize Operations (vROps) »
Anonymous User
Infrastructure Architect at a tech services company
Technical support is good so far. Again, we’re just grazing the surface, so we haven’t had much call to leverage...
Read full review of vRealize Operations (vROps) »
Anonymous User
System Admin at a healthcare company
For vROps I have not used it. I haven't had to call them for anything. Again, everything has been running great, I...
Read full review of vRealize Operations (vROps) »
Anonymous User
Senior System Analyst
The technical support is good.
Read full review of vRealize Operations (vROps) »
Anonymous User
IT Representative at a manufacturing company
Customer Service: I have not needed to contact their customer service.Technical Support: Support has been self driven...
Read full review of vSphere »
Anonymous User
Product Operations at a insurance company
Our experience working with technical support has been good.
Read full review of VMware vSAN »
Mike Franklin
Senior Virtualization Systems Engineer at University of California
The support is VMware, and it's good support, as you'd expect.
Read full review of vRealize Operations (vROps) »
Chuck Markakis
IT Assistant Director at Maryland transportation authority
Very good and knowledgeable. When we call and have an issue, they resolve it pretty quickly. We always reach the...
Read full review of vRealize Operations (vROps) »
Ahmed Ibrahim Aloulah
VMware Manager at a tech services company
The problem with vCloud Director is that there are not enough GSS engineers who can support us. Every time that I try...
Read full review of vCloud Director »
Anonymous User
VMware Team Lead - Walt Disney Account at a tech services company
It's great support. We contact them by e-mail, phone, and so on. We have an MCS contract. We have a TAM with whom...
Read full review of vRealize Operations (vROps) »

Review 1 of 30

Technical Support

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