Compare NetApp vs Oracle | IT Central Station

NetApp Based on 390 reviews.	Oracle Based on 1314 reviews.
Overview
NetApp, Inc., formerly Network Appliance, Inc., is an American computer storage and data management company headquartered in Sunnyvale, California. It is a member of the NASDAQ-100. It was ranked on the Fortune 500 for the first time in 2012. NetApp was founded in 1992 by David Hitz, James Lau, It had its initial public offering in 1995. NetApp thrived in the internet bubble years of the mid 1990s to 2001, during which the company grew to $1 billion in annual revenue. After the bubble burst, NetApp's revenues quickly declined to $800 million in its fiscal year 2002. Since then, the company's revenues have steadily climbed.	The Oracle Corporation is an American global computer technology corporation, headquartered in Redwood City, California, United States. The company primarily specializes in developing and marketing computer hardware systems and enterprise software products particularly its own brands of database management systems. In 2011 Oracle was the second-largest software maker by revenue, after Microsoft. The company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning software, customer relationship management software and supply chain management software.
Sample Customers
NetApp V-Series [EOL]: City of Houston, Health Choice Network, SVC Bank, Plex Systems, Larsen & Toubro, IWD, JCVI NetApp Cloud Backup: Blach Construction, NASA, Riggs, Counselman, Michaels & Downes, Seminole County Public Schools and Spot Trading NetApp SnapCenter: All for One Steeb AG, Accenture NetApp FAS Series: Children's Hospital Central California, Plex Systems, PDF PNI Digital Media, Denver Broncos, PDF KSM Legal, Clayton Companies, Virginia Community College NetApp Private Storage: ASE IT, Concerto Cloud NetApp OnCommand: Norfolk County Council, Yahoo Japan, Sheridan College, Citrix Systems, Avanade, Quasar Data Center, DG Khan Cement Co. Ltd. NetApp OnCommand Insight: Société Générale, TechnologyOne NetApp OnCommand Cloud Manager: RapidScale, Bank of Cyrus, Societe Generale, Denver Broncos NetApp All Flash FAS: Acibadem Healthcare Group, AmTrust Financial Services, Citrix Systems, DWD, Mantra Group SolidFire: California Public Utilities Commission, RFA, 1&1, Ultimate Software , Endicia, ezVerify, MercadoLibre, Sungard Availability Services, ServInt, Elastx, Hosted Network, Colt, Crucial, iWeb, Datapipe, Databarracks NetApp EF-Series All Flash Arrays: RP Data, Western Oregon University, Toei Animation Greenqloud qstack: Advania, HP, CB Technologies Inc., Redapt Engineering Co Ltd, vmware	Oracle Pillar Axiom 600 [EOL]: everis, Ukrtransgaz, Lamprell Energy Ltd., Abdelhadi Al-Qahtani and Sons Beverage Industry Ltd (AQS), cloudKleyer Frankfurt GmbH, Navis India Technologies Pvt. Ltd Oracle Sun Storage 6000 Array Family: TDC A/S, Sascar, Banca Transilvania, UL Oracle Sun ZFS Storage Appliance: Translational Genomics Research Institute, Nara Institute of Science and Technology, CyberSolutions Inc., Y-Telecom, First Alliance Bank Zambia Limited, AZ Sint-Jan Brugge-Oostende, Mutlinet Pakistan, TDC A/S, Digi-Key Corporation, Thurgau Cantonal Bank Oracle Pillar Data Systems Axiom [EOL]: everis, Ukrtransgaz, lamprell Energy Ltd., abdelhadi Al-Qahtani and Sons Beverage Industry Ltd (AQS), Navis India Technologies Pvt. Ltd, cloudKleyer Frankfurt GmbH Oracle Sun Storage 7000 Unified Storage Systems: Argentina Ministry of Security, King Abdulaziz City for Science and Technology, Y-Telecom, KyivStar, Teraoka System Co. Ltd., Ukrtransgaz, NTT Plala Inc., Chinae Savings Bank Co. Ltd., Grupo Aerom_xico SAB de CV, Thurgau Cantonal Bank, Translational Genomics Research Institute, Bank of Georgia StorageTek Virtual Storage Manager: The Bank of Tokyo-Mitsubishi UFJ Ltd, Mitsubishi Research Institute DCS Co. Ltd Oracle GreenBytes: Specialized Bicycle Components Inc., Hospital AlemÊo Oswaldo Cruz, Ricoh Company Ltd., DB Schenker Rail, Dimension Data, Asia Commercial Bank, First Alliance Bank Zambia Limited, B&H PhotoVideo, Translational Genomics Research Institute, CyberSolutions Inc., NARA INSTITUTE of SCIENCE and TECHNOLOGY Oracle Nimbula [EOL]: Boise State University, Dr Pepper, VoIP Logic, Standard Life Oracle Enterprise Manager Cloud Control: Grupo Aeromexico SAB de CV, Grupo Arcor, Australian Finance Group Ltd., Cerner Corp., Bimbo S.A. de C.V., Kovaion Consulting India Pvt. Ltd., Shelf Drilling Ltd., Sascar, Banca Transilvania, UL Oracle FS1 Flash Storage System: Enterprise Strategy Group, Groupe AGRICA, Keolis, Dragon Slayer Consultant Oracle Data Guard: Athenahealth, Discover Financial Services
Popular Solutions
NetApp All Flash FAS 96 reviews NetApp Cloud Volumes ONTAP 50 reviews NetApp OnCommand Insight 35 reviews	Oracle Exadata 39 reviews Oracle Linux 36 reviews MySQL 34 reviews
Top Comparisons
Pure Storage FlashArray vs. NetApp All Flash FAS Compared 26% of the time. IBM Storwize vs. NetApp FAS Series Compared 15% of the time. NetApp All Flash FAS vs. SolidFire Compared 27% of the time.	HPE 3PAR Flash Storage vs. Oracle Sun ZFS Storage Appliance Compared 37% of the time. Veeam Backup & Replication vs. Oracle Data Guard Compared 17% of the time. CloudStack vs. Oracle Enterprise Manager Cloud Control Compared 17% of the time.
Top Industries
Financial Services Firm 12% Healthcare Company 8% Retailer 8% Manufacturing Company 7%	Financial Services Firm 20% Comms Service Provider 10% Manufacturing Company 6% Energy/Utilities Company 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Luc Bussieres
Senior System Administrator at a marketing services firm
What is most valuable?: The most valuable features are the snapshots, the flash pool that we’re using, and cluster...
Read full review of NetApp FAS Series »
Charles Vroman
IT Administrator at a insurance company
How has it helped my organization?: One example is we're moving a legacy application over. I'm actually in the...
Read full review of NetApp All Flash FAS »
Anonymous User
Associate Director, IT at a pharma/biotech company
What is our primary use case?: Primarily this is used as the backend iscsi SAN for our oracle 12c RAC...
Read full review of SolidFire »
Anonymous User
Storage Architect at US Navy
What is most valuable?: Being able to immediately look at my data. See the sizing, where I'm at on different...
Read full review of NetApp OnCommand Insight »
Anonymous User
Systems Programmer at a university
What is our primary use case?: We use it for file services, both CIFS and NFS. • How has it helped my...
Read full review of NetApp Cloud Volumes ONTAP »

Review 1 of 5

Debra Lilley
Vice President Certus Cloud Solutions at Certus Solutions
What is most valuable?: I've been looking at a number of the PaaS products, and one of the issues for me, as a...
Read full review of Oracle Project Visual Code »
Paolo Borghi
Oracle Business Intelligence Consultant at a tech consulting company
What is most valuable?: It allows us to use many languages to develop and to integrate practically all the...
Read full review of Oracle Data Integrator (ODI) »
Guru Gangiredla
Senior Oracle Consultant at a retailer
What is most valuable?: Ours is a DW environment, ETL extracts data from SAP and loads into the reporting database....
Read full review of Oracle Database In-Memory »
Anonymous User
Database/Application Layer Architect at a government
How has it helped my organization?: Since we're an Oracle shop, it's an integrated solution with our database. •...
Read full review of Oracle BI Applications »
Anonymous User
Senior Consultant at a consultancy
What is most valuable?: It’s a lightweight tool compared to Oracle BPEL The design of the product. • How has it...
Read full review of Oracle Service Bus »

Review 1 of 5

Customer Service

Sonu Parmar
IT Manager at TELUS Corporation
Since the product hasn't gone down in three year, there hasn't been a need to contact technical support.
Read full review of NetApp All Flash FAS »
Mustafa Mahmoud
IT Consultant at a energy/utilities company
Technical support is very good. But we are also very good; we have solid knowledge of NetApp. I have been using...
Read full review of NetApp All Flash FAS »
Sami Ventriglia
Software & Services Advisor at a tech company
Customer Service: Very high. Local field support came onsite to the customer not to sell anything, but to introduce...
Read full review of NetApp FAS Series »
Anonymous User
System Engineer at a legal firm
It's pretty good, they're very knowledgable. With other vendors who outsource support, there's difficulty getting...
Read full review of NetApp FAS Series »
Anonymous User
System Administrator at a tech vendor
Technical support is good. NetApp's solution engineers are good at architecting designs which are standard, but also...
Read full review of NetApp Cloud Volumes ONTAP »
Anonymous User
System Administrator at a retailer
Customer Service: 8-9/10 Technical Support: 8-9/10
Read full review of NetApp All Flash FAS »
Anonymous User
System Engineer at a university
Technical support is very good.
Read full review of NetApp SnapMirror »
Anonymous User
Manager Unix Storage Group at Stony Brook Medicine
I haven't had the need to use technical support.
Read full review of NetApp EF-Series All Flash Arrays »
Anonymous User
CIP System Engineer at a energy/utilities company
I haven't used technical support yet.
Read full review of NetApp OnCommand Insight »
Anonymous User
Systems Architect at a financial services firm
Overall, it has been pretty good. We usually can get responses quickly, bug fixes, and whatever we need. It is easy...
Read full review of NetApp Cloud Volumes ONTAP »
Anonymous User
Storage Manager at a retailer
When it comes to support, we usually go into NetApp chat and request help. Most of the time, our interaction with...
Read full review of NetApp Cloud Volumes ONTAP »
BrianHall
Storage Admin at Bay View Financial Trading
I haven't had to use it yet. I've been able to do it myself so far. NetApp's been responsive on other issues. So far,...
Read full review of NetApp All Flash FAS »
Anonymous User
Director Operations at a media company
We’ve only used technical support to assist with some upgrades. I've always been very happy with them.
Read full review of NetApp EF-Series All Flash Arrays »
Anonymous User
IT System Architect at a software R&D company
9/10
Read full review of NetApp All Flash FAS »
Anonymous User
IT Administrator for Storage and Virtualization at Eurofins
Customer Service: The customer service is pretty good. Technical Support: The technical support is pretty good.
Read full review of NetApp All Flash FAS »
Anonymous User
System Engineer at a tech services company
Customer Service: The support team supports us as vendor partner with a lot of tools. And the auto-support feature is...
Read full review of NetApp FAS Series »
Anonymous User
Senior Systems Administrator at a energy/utilities company
I haven't had to use tech support. The product's been that good.
Read full review of NetApp All Flash FAS »
Anonymous User
System Engineer at a university
Technical support is very good, 8/10.
Read full review of NetApp All Flash FAS »
Anonymous User
Senior Storage Engineer
I’m happy with the support, as they’ve been able to solve whatever I throw at them.
Read full review of NetApp FAS Series »
Anonymous User
Unix & Storage Manager at a legal firm
Customer Service: Customer service is good. Technical Support: Technical support is very good.
Read full review of NetApp All Flash FAS »
Anonymous User
Senior Manager Of Infrastructure Services at a legal firm
Honestly they have probably one of the best technical support staff we've worked with. One of the things that we did...
Read full review of SolidFire »
Anonymous User
Manager Of It Engineering at a media company
Customer Service: They listen to what their customers are saying. Technical Support: We have extensively used tech...
Read full review of NetApp Cloud Backup »
Anonymous User
Software Automation Developer at a tech vendor
Technical support were helpful, but it took time to find the right person to help me. It started with a service rep...
Read full review of NetApp All Flash FAS »
Vp7dd8
Vice President at a financial services firm
Tech support is okay. We have given our feedback. What we have seen it evolve over a period of time. So far it's...
Read full review of NetApp Cloud Volumes ONTAP »
Anonymous User
System Engineer at a energy/utilities company
Customer Service: 8/10. Technical Support: 8/10.
Read full review of NetApp All Flash FAS »
Daniel Box
It Manager at HSBC
Very good. As an enterprise, trust me we've got quite a lot of the account team that were involved with this, so...
Read full review of NetApp All Flash FAS »
Anonymous User
Systems Engineer at a tech services company
It should be easier to put in tech support cases. For example, sometimes you have to call in for a bad disk. You have...
Read full review of NetApp Cloud Volumes ONTAP »
Adam D'amore
Exchange Administrator at Albuquerque Public Schools
Very good.
Read full review of NetApp Snapshot »
Anonymous User
Senior in technology and engineer at a marketing services firm
Technical support is excellent. We have an excellent team with NetApp. They help us and they are available anytime...
Read full review of NetApp All Flash FAS »
Anonymous User
Director of IT Infrastructure at a financial services firm
They’re extremely technical. Everyone I’ve talked to has been very knowledgeable, and I can’t say anything bad.
Read full review of NetApp FAS Series »

Review 1 of 30

Austin Reason
Director of Professional Services at a tech services company
Customer Service: They're fairly quick with their responses, 8/10. Every time we need a modification done, we need to...
Read full review of Oracle HCM Cloud »
RenéDe Vleeschauwer
Owner at a tech vendor
Customer Service: It could be better. Technical Support: It could be better.
Read full review of Oracle Data Integrator (ODI) »
Prakash Akisetti
Team Lead at a tech services company
Customer Service: It's good. Technical Support: It's good.
Read full review of Oracle OBIEE »
Andreas-Stylianou
Database & Flexcube System Administrator at a tech vendor
In general, we have experience with Oracle support. For some things they are giving us solutions quickly. For some...
Read full review of Oracle Enterprise Manager Cloud Control »
Kunal Verma
Sr. Lead Consultant - Database at a tech company
The technical support is great.
Read full review of Oracle Audit Vault »
Nitin Vengurlekar
CTO/Architect at Viscosity North America
It’s a very solid platform. Oracle has been good at managing the support.
Read full review of Oracle Database Appliance »
Brian Dandeneau
Lead Consultant at Applied Governance
Customer Service: Oracle customer service it top notch. Technical Support: When you need tech support you will get...
Read full review of Oracle Data Relationship Management »
Bill Dunham
Principal - OATC "Oracle Applications and Technology Consulting" at OATC, Inc.
Oracle's technical support has drastically improved over the years. The support.oracle.com, or My Oracle Support, is...
Read full review of Oracle E-Business Suite »
Anonymous User
Data Integration and Business Intelligence Solution Architect at a comms service provider
We used the technical support a few years ago. We were not satisfied with the support, because we could not obtain...
Read full review of Oracle OBIEE »
Allen D'Souza
Business Systems Manager at a energy/utilities company
Most of my interaction has been through the support website which is mostly technical support. Most of the support is...
Read full review of Oracle E-Business Suite »
Anonymous User
LATIS Area Manager - North America at a renewables & environment company
If it's critical and we keep raising it, as long as there's a ticket, technical support will respond to us. Even if...
Read full review of JD Edwards EnterpriseOne »
Anonymous User
IAM Architect at a tech company
Customer Service: Customer service has been satisfactory. Oracle has a lot to improve in their customer service in...
Read full review of Oracle Identity Manager (Oracle IAM) »
consult8525thdes
Consultant at a tech services company
Good.
Read full review of Oracle OBIEE »
Anonymous User
Project Manager at a tech services company
Customer Service: It's average. Technical Support: It's average.
Read full review of Oracle Exadata »
Aslam Pasha
Assistant Manager at a integrator
I would give technical support a rating of 10/10.
Read full review of Oracle Data Integrator (ODI) »
Anonymous User
IT Consultant at a tech consulting company
Customer Service: I haven't needed to use customer service. Technical Support: I have not had to use tech support as...
Read full review of Oracle VM VirtualBox »
Anonymous User
Director at a tech vendor
Technical support from Oracle is fantastic. We have been working with Oracle very closely and we are very satisfied...
Read full review of Oracle Database In-Memory »
Anonymous User
Sr. Technical Architect at a tech services company
We have not made use of any technical support as of yet.
Read full review of Oracle Coherence »
Anonymous User
Chief Information Officer / Director of Information Technology at a government
Customer Service: 10/10. Technical Support: 9/10 - there is always room for improvement. Occasionally It takes too...
Read full review of Oracle E-Business Suite »
Anonymous User
Engineer at a tech services company
They're good.
Read full review of Oracle Enterprise Manager »
Anonymous User
IT Developer Supervisor at a tech vendor
We haven't encountered too much trouble, architecturally, as an issue. What we have had is developer issues, but we...
Read full review of Oracle SOA Suite »
Anonymous User
BI Architect at a non-profit
Technical support has been nice. When we create a ticket, Oracle reps get back to us via email or phone depending on...
Read full review of Oracle OBIEE »
Anonymous User
Principal WebCenter Architect at a pharma/biotech company
9/10
Read full review of Oracle Java Mission Control »
Anonymous User
Team Leader at a tech consulting company
Customer Service: Customer service is 7/10. Technical Support: Technical support is 7/10.
Read full review of Oracle WebLogic Server »
Anonymous User
Oracle Applications Technical Consultant
Average. Their guys are taking much time in resolving issues. They might be experts, but still there is lot of lag in...
Read full review of Oracle OBIEE »
Anonymous User
Project Manager, Oracle ERP Implementation Project at a manufacturing company
When I have faced any problem with the database table, if there’s something wrong at the application level, or when I...
Read full review of Oracle E-Business Suite »
Anonymous User
Analyst at a tech services company
I've opened tickets a few times. They are quick to respond, get back to you quickly. I'm happy with it.
Read full review of Oracle Enterprise Manager »
Anonymous User
Vice President, Global Technology at a financial services firm
Oracle technical support for this product is excellent.
Read full review of Oracle Data Integrator (ODI) »
Anonymous User
Technical Marketing Manager at Cloudian Inc
I've had no experience with the customer service and technical support. I have been using the free edition of Oracle...
Read full review of Oracle VM VirtualBox »
Anonymous User
Lead Solutions Architect at Cox Enterprises
Customer Service: Oracle is pretty good about helping as long as you have the solution built according to their...
Read full review of Oracle Identity Manager (Oracle IAM) »

Review 1 of 30

Technical Support

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