Compare NetApp vs Oracle | IT Central Station

NetApp Based on 469 reviews.	Oracle Based on 1445 reviews.
Top Comparisons
Oracle FS1 Flash Storage System vs. NetApp AFF (All Flash FAS) Compared 0% of the time. Oracle Sun ZFS Storage Appliance vs. NetApp FAS Series Compared 2% of the time. Oracle FS1 Flash Storage System vs. SolidFire Compared 0% of the time.	NetApp SnapCenter vs. Oracle Data Guard Compared 1% of the time. NetApp FAS Series vs. Oracle Sun ZFS Storage Appliance Compared 13% of the time.
Overview
NetApp, Inc., formerly Network Appliance, Inc., is an American computer storage and data management company headquartered in Sunnyvale, California. It is a member of the NASDAQ-100. It was ranked on the Fortune 500 for the first time in 2012. NetApp was founded in 1992 by David Hitz, James Lau, It had its initial public offering in 1995. NetApp thrived in the internet bubble years of the mid 1990s to 2001, during which the company grew to $1 billion in annual revenue. After the bubble burst, NetApp's revenues quickly declined to $800 million in its fiscal year 2002. Since then, the company's revenues have steadily climbed.	The Oracle Corporation is an American global computer technology corporation, headquartered in Redwood City, California, United States. The company primarily specializes in developing and marketing computer hardware systems and enterprise software products particularly its own brands of database management systems. In 2011 Oracle was the second-largest software maker by revenue, after Microsoft. The company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning software, customer relationship management software and supply chain management software.
Sample Customers
NetApp V-Series [EOL]: City of Houston, Health Choice Network, SVC Bank, Plex Systems, Larsen & Toubro, IWD, JCVI NetApp Cloud Backup: Blach Construction, NASA, Riggs, Counselman, Michaels & Downes, Seminole County Public Schools and Spot Trading NetApp SnapCenter: All for One Steeb AG, Accenture NetApp FAS Series: Children's Hospital Central California, Plex Systems, PDF PNI Digital Media, Denver Broncos, PDF KSM Legal, Clayton Companies, Virginia Community College NetApp Private Storage: ASE IT, Concerto Cloud NetApp OnCommand: Norfolk County Council, Yahoo Japan, Sheridan College, Citrix Systems, Avanade, Quasar Data Center, DG Khan Cement Co. Ltd. NetApp OnCommand Insight: Société Générale, TechnologyOne NetApp OnCommand Cloud Manager: RapidScale, Bank of Cyrus, Societe Generale, Denver Broncos NetApp Cloud Volumes ONTAP: Rohit, AdvacnedMD, D2L, Trinity Mirror, Eidos Media, WireStorm, Cordant Group, JFK Medical Center, ALD Automotive, Healthix, City of Baton Rouge, ON Semiconductor NetApp AFF (All Flash FAS): Acibadem Healthcare Group, AmTrust Financial Services, Citrix Systems, DWD, Mantra Group SolidFire: California Public Utilities Commission, RFA, 1&1, Ultimate Software , Endicia, ezVerify, MercadoLibre, Sungard Availability Services, ServInt, Elastx, Hosted Network, Colt, Crucial, iWeb, Datapipe, Databarracks NetApp EF-Series All Flash Arrays: RP Data, Western Oregon University, Toei Animation Greenqloud qstack: Advania, HP, CB Technologies Inc., Redapt Engineering Co Ltd, vmware	Oracle Pillar Axiom 600 [EOL]: everis, Ukrtransgaz, Lamprell Energy Ltd., Abdelhadi Al-Qahtani and Sons Beverage Industry Ltd (AQS), cloudKleyer Frankfurt GmbH, Navis India Technologies Pvt. Ltd Oracle Sun Storage 6000 Array Family: TDC A/S, Sascar, Banca Transilvania, UL Oracle Sun ZFS Storage Appliance: Translational Genomics Research Institute, Nara Institute of Science and Technology, CyberSolutions Inc., Y-Telecom, First Alliance Bank Zambia Limited, AZ Sint-Jan Brugge-Oostende, Mutlinet Pakistan, TDC A/S, Digi-Key Corporation, Thurgau Cantonal Bank Oracle Pillar Data Systems Axiom [EOL]: everis, Ukrtransgaz, lamprell Energy Ltd., abdelhadi Al-Qahtani and Sons Beverage Industry Ltd (AQS), Navis India Technologies Pvt. Ltd, cloudKleyer Frankfurt GmbH Oracle Sun Storage 7000 Unified Storage Systems: Argentina Ministry of Security, King Abdulaziz City for Science and Technology, Y-Telecom, KyivStar, Teraoka System Co. Ltd., Ukrtransgaz, NTT Plala Inc., Chinae Savings Bank Co. Ltd., Grupo Aerom_xico SAB de CV, Thurgau Cantonal Bank, Translational Genomics Research Institute, Bank of Georgia StorageTek Virtual Storage Manager: The Bank of Tokyo-Mitsubishi UFJ Ltd, Mitsubishi Research Institute DCS Co. Ltd Oracle GreenBytes: Specialized Bicycle Components Inc., Hospital AlemÊo Oswaldo Cruz, Ricoh Company Ltd., DB Schenker Rail, Dimension Data, Asia Commercial Bank, First Alliance Bank Zambia Limited, B&H PhotoVideo, Translational Genomics Research Institute, CyberSolutions Inc., NARA INSTITUTE of SCIENCE and TECHNOLOGY Oracle Nimbula [EOL]: Boise State University, Dr Pepper, VoIP Logic, Standard Life Oracle Enterprise Manager Cloud Control: Grupo Aeromexico SAB de CV, Grupo Arcor, Australian Finance Group Ltd., Cerner Corp., Bimbo S.A. de C.V., Kovaion Consulting India Pvt. Ltd., Shelf Drilling Ltd., Sascar, Banca Transilvania, UL Oracle FS1 Flash Storage System: Enterprise Strategy Group, Groupe AGRICA, Keolis, Dragon Slayer Consultant Oracle Data Guard: Athenahealth, Discover Financial Services
Popular Solutions
NetApp AFF (All Flash FAS) 72 reviews NetApp ONTAP 56 reviews NetApp OnCommand Insight 31 reviews	Oracle Database 23 reviews Oracle Linux 23 reviews Oracle E-Business Suite 18 reviews
Top Industries
Software R&D Company 26% Manufacturing Company 12% Financial Services Firm 10% Comms Service Provider 8%	Software R&D Company 34% Financial Services Firm 10% Comms Service Provider 9% Media Company 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

EboHagan
Systems Engineer at a tech services company
What is our primary use case?
The primary use case is for regular databases and file systems. So far it has been good.…
Read full review of NetApp FAS Series »
Aaron Isaacson
Storage Administrator at a aerospace/defense firm
What is our primary use case?
We use it for backup and for restore, primarily. It's really just for VMs. You can use…
Read full review of NetApp SnapCenter »
Adam Sando
Enterprise Solutions Specialist at Lenovo (United States)
What is our primary use case?
We use ONTAP for systems management, running and managing storage appliances. ONTAP,…
Read full review of NetApp ONTAP »
Anonymous User
Associate Director, IT at a pharma/biotech company
What is our primary use case?
Primarily this is used as the backend iscsi SAN for our oracle 12c RAC…
Read full review of SolidFire »
Craig Muller
Platform Team Lead at University Of Wollongong
How has it helped my organization?
We have a whole bunch of DR and backup auditing requirements, and this simplifies…
Read full review of NetApp Cloud Backup »

Review 1 of 5

Dan Atwood
Senior Architect at a tech consulting company
What is our primary use case?
For a large AP project, revenue was saved by Oracle BAM's ability to track discount…
Read full review of Oracle BAM »
Syed Jaffar Hussain
CTO at a tech services company
What is our primary use case?
Reduce data loss (zero or sub-seconds) and backup overheads (offloading backups). Cost…
Read full review of Oracle Zero Data Loss Recovery Appliance »
Christoph Ruepprich
User
What is our primary use case?
Our primary use for this solution is web-based applications built on an Oracle database…
Read full review of Oracle Application Express (APEX) »
Krishna AB
Business/Systems Analyst
What is our primary use case?
We use PeopleSoft to: Manage HR globally Take care of payroll for all US employees…
Read full review of PeopleSoft »
ICTdelivery567
ICT Service Delivery Manager
What is our primary use case?
We are using the on-premise deployment model of this solution. We chose this solution…
Read full review of Oracle Identity Governance »

Review 1 of 5

Customer Service

Rob Cargill
Technical Director at Venn IT Solutions
NetApp Tech support has been very good on their ONTAP hardware and their ONTAP OS itself. The biggest area that we...
Read full review of NetApp ONTAP »
Oliver Fuckner
Systems Administrator at Strato AG
Their technical support is mostly very fast. Our system account manager takes really great care of that. Sometimes,...
Read full review of NetApp ONTAP »
Ivan Silva
Storage and VMware Expert at a comms service provider
Customer Service: 10/10. Technical Support: 10/10.
Read full review of NetApp FAS Series »
Ella Rozentouler
Storage Administrator
The tech support is very good. We use a third party support.
Read full review of NetApp FAS Series »
Trevor Schow
Storage Engineer at Lds Church
When we were trying to migrate it was more of a licensing issue, again because we had our license originally from...
Read full review of NetApp Cloud Backup »
Anonymous User
Nas System Administrator at a tech company
It takes a little bit of time to get through to them, but once we did, they are very good about making sure they get...
Read full review of NetApp OnCommand Insight »
Siddarth Kotha
Solutions Architect at a non-profit
Customer Service: On a scale of 1-5, I would rate them 3.5. Technical Support: On a scale of 1-5, I would rate them 3.5.
Read full review of NetApp AFF (All Flash FAS) »
Anonymous User
Storage manager at a manufacturing company
I would say we have platinum support, so they're really good for our work, so they're really good. You get what you...
Read full review of NetApp ONTAP »
Anonymous User
System Engineer at a university
Technical support is very good.
Read full review of NetApp SnapMirror »
Anonymous User
Senior System Engineer at a tech vendor
I would rate the support as a nine out of ten. NetApp is native here in Bay Area. We are also in the Bay Area. If...
Read full review of NetApp Cloud Volumes ONTAP »
Peg Heffron
Network Professional at a transportation company
Technical support is generally very good, once they get a good idea of what the issue is. Occasionally you need to be...
Read full review of NetApp AFF (All Flash FAS) »
Anonymous User
Operations Manager at OUTSCALE
8/10, the two points missing is the same with every tech support, even if the customer knows very well what the issue...
Read full review of NetApp AFF (All Flash FAS) »
Daniel Box
It Manager at HSBC
Very good. As an enterprise, trust me we've got quite a lot of the account team that were involved with this, so...
Read full review of NetApp AFF (All Flash FAS) »
Anonymous User
Senior Systems Administor at a tech vendor
Great, I cannot complain. They’re there with you until problem resolved.
Read full review of NetApp FAS Series »
Ivo Dissel
Senior Systems Administrator at a healthcare company
The technical engineers who work at NetApp, here in Amsterdam, are really helpful and willing to help. They're really...
Read full review of NetApp SnapCenter »
Anonymous User
Principal Architect at a tech company
We've been a partner of NetApp for a very long time. Their support is very good. We use a lot of direct NetApp...
Read full review of NetApp AFF (All Flash FAS) »
Charles Vroman
IT Administrator at a insurance company
For the AFFs, I don't know if we've had to specifically leverage NetApp support yet. I don't think we've had an issue...
Read full review of NetApp AFF (All Flash FAS) »
Anonymous User
CTO
I have had a couple of technical tasks, but I think that they have good technical support when you inquire about...
Read full review of NetApp EF-Series All Flash Arrays »
Anonymous User
Lead Storage Engineer at a financial services firm
We use tech support for everything. Since it's a cluster, something that's not specific AFF, it's just nodes in the...
Read full review of NetApp AFF (All Flash FAS) »
Jake Oyortey
Ceo at Enterprise Computing
They are very efficient. Once you open a case, you have an engineer who is assigned and stay with you until the...
Read full review of NetApp AFF (All Flash FAS) »
Anonymous User
Senior System Administrator at a media company
We have not had to use technical support yet thankfully, other than original installation.
Read full review of NetApp AFF (All Flash FAS) »
Anonymous User
Storage Architect at a retailer
Technical support is a little lackluster. Some of the issues that we've had were opening up tickets. They seem to be...
Read full review of NetApp AFF (All Flash FAS) »
Anonymous User
IT Manager at a tech company
We haven't had to use technical support for SnapCenter yet.
Read full review of NetApp SnapCenter »
Keith Latimer
IT Operations Manager at Idaho State Insurance Fund
NetApp's support has always been top-notch. I haven't met anyone in the NetApp institution who hasn't been a...
Read full review of NetApp AFF (All Flash FAS) »
Anonymous User
Senior Consultant at Ahd Hellweg Data GmbH & Co. KG
Customer Service: Customer support issues have normally been cleared up in one business day, so it's been really...
Read full review of NetApp EF-Series All Flash Arrays »
Anonymous User
Senior Storage Engineer at a healthcare company
We use tech support and it's pretty good. The system was stable so we really didn't need a lot of support or a lot of...
Read full review of NetApp EF-Series All Flash Arrays »
Anonymous User
Associate System Engineer III at a comms service provider
As far as NetApp technical support, we've had one case open with them for the All Flash FAS. We haven't used any...
Read full review of NetApp AFF (All Flash FAS) »
IT6da6
System Engineer at a manufacturing company
The technical support is great. It's the best I've ever encountered. I can email and have everything resolved at...
Read full review of NetApp ONTAP »
Sal Rodriguez
Systems Architect at University of San Diego
Sometimes, tech support is slow to answer. However, I'm seeing this as a trend in all companies, even IBM.
Read full review of NetApp ONTAP »
Anonymous User
TAM & Solution Architect
I would rate the level of technical support 10/10.
Read full review of NetApp AFF (All Flash FAS) »

Review 1 of 30

Prerak Trivedi
Consultant at a energy/utilities company
Customer Service: 2 on a scale of 1 to 5 (1=worst , 5=best) Technical Support: 2 on a scale of 1 to 5 (1=worst, 5=best)
Read full review of Oracle Enterprise Manager »
Julio Pastro
Oracle Consultant & DBA - Cloud Support Engineer at Amazon Web Services
Customer Service: Oracle Support is very good most of the time.Technical Support: You start with junior technicians,...
Read full review of Oracle Enterprise Manager »
Leonardo Salvino
Business Intelligence Consultant at a tech services company
Customer Service: I have never used it. Technical Support: I have never used it.
Read full review of Oracle OBIEE »
Robin Saikat Chatterjee
Head of Oracle Exadata Centre of Excellence at a tech services company
Customer Service: We have had very responsive customer support. On several occasions, the Oracle Cloud A-Team...
Read full review of Oracle Database as a Service »
Ricardo Giampaoli
EPM/BI certified Consultant, Oracle ACE and TeraCorp Consulting CEO at a consultancy
Customer Service: I didn't have to access customer service. Technical Support: I didn't have to access technical...
Read full review of Oracle Planning and Budgeting Cloud »
Osama Mustafa
Cloud Expert | DevOps | Oracle Consultant at confidential
For Oracle tech support, you do it yourself. When you open a ticket, it can take time to solve it. Often you can find...
Read full review of Oracle Data Guard »
Martin Klier
Senior Database Consultant at Performing Databases
"It depends". If you get a good support engineer, it is a dream. But, most times, it is not, unfortunately.
Read full review of Oracle Database In-Memory »
Anonymous User
VP at a financial services firm
Technical support is awesome. Oracle is our technical support; so when we need it, they are there.
Read full review of Oracle Exadata »
Anonymous User
Sr. Manager Supply Chain Applications at Art.com
(5/10)Oracle does not offer support that meets our expectations. We need in-house expertise so that can we manage....
Read full review of Oracle SOA Suite »
Anonymous User
Director, Solutions Consulting at a tech services company
Customer Service: Customer service is fair. I have seen improvements in response time over the past year. Customer...
Read full review of Oracle Service Cloud »
Anonymous User
Lead Oracle / Peoplesoft DBA at a government
Technical support isn't perfect. I give them a 4 out of 5.
Read full review of Oracle Database »
Anonymous User
Sr. Professional Services Consultant at a tech services company
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Oracle SOA Suite »
Anonymous User
Director - OSP/Engineered Systems at a tech services company
Technical support is fantastic. Oracle supports Exadata customers as the top tier, and you get support when you need...
Read full review of Oracle Exadata »
Anonymous User
Business intelligence consultant
Customer Service: 5/10 - I really believe that they can improve in customer service. Technical Support: 6/10
Read full review of Oracle OBIEE »
Anonymous User
CEO at a tech services company
Customer Service: Used open source and never needed customer service. The product is quite mature. Technical Support: NA
Read full review of MySQL »
Anonymous User
Senior Technical Architect at Altimetrik
Technical support is 8/10.
Read full review of Oracle Coherence »
Anonymous User
Manager Database Administration at a financial services firm
Customer Service: I rate customer service 6.5/10. Technical Support: I rate technical support 6.5/10. The reason for...
Read full review of Oracle Database »
Anonymous User
Solutions Developer at a music company
Customer Service: Very good. I have often spoken directly with support personal and P1 issues are handled swiftly....
Read full review of Oracle GoldenGate »
Anonymous User
Sr. Enterprise Architect at a tech consulting company
The support on the Exalogic is much better than other, non-engineered Oracle environments. Exalogic comes included...
Read full review of Oracle Exalogic »
Anonymous User
Sr. Director Technical Services at a retailer
As a member of IT management with business units breathing down our neck, when there is an issue we always feel the...
Read full review of Oracle Exadata »
Anonymous User
Business Analyst at a tech company
When you open up SR Oracle has a list of things which they ask for. Being an end customer, when we open an SR, we...
Read full review of Oracle OBIEE »
Anonymous User
Programmer/Analyst at Lidestri Foods
We use a third-party hosting solution. A lot of the setup in technical maintenance is all handled through them. I...
Read full review of Oracle Enterprise Manager »
Anonymous User
Architect at a construction company
The quality of support is not always equivalent. In general, it must improve.
Read full review of Oracle SOA Suite »
Anonymous User
Senior Application Manager at HDR inc
We have used Oracle Advanced Customer Service and found them to be helpful. They supported our product.
Read full review of Oracle Enterprise Manager »
Anonymous User
Database Administrator at a recruiting/HR firm
The level of customer service and technical support are good. I understand the product is highly technical, so...
Read full review of Oracle Enterprise Manager Cloud Control »
Anonymous User
Senior Integration Developer at a tech company
3/5
Read full review of Oracle SOA Suite »
Anonymous User
Technical Specialist at a healthcare company
The support from Oracle could be improved; it is sometimes a challenge. Candidly, and quite anonymously, we sometimes...
Read full review of Oracle GoldenGate »
Anonymous User
Senior Oracle DBA at a tech services company
Technical support was excellent.
Read full review of Oracle Database Appliance »
Anonymous User
Security Manager at a tech services company
There is the team which handles the incident. And any major issue goes to a second level and then there is an AT...
Read full review of Oracle Identity Governance »
Anonymous User
Manager, IT Applications at a pharma/biotech company
Technical support is mediocre. It used to be a lot better. The last 10 years or so, it's degraded, where it's hard to...
Read full review of Oracle E-Business Suite »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

NetApp vs Oracle

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

How has it helped my organization?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?