Compare NetApp vs Sangfor | IT Central Station

NetApp Based on 469 reviews.	Sangfor Based on 1 review.
Top Comparisons

Overview
NetApp, Inc., formerly Network Appliance, Inc., is an American computer storage and data management company headquartered in Sunnyvale, California. It is a member of the NASDAQ-100. It was ranked on the Fortune 500 for the first time in 2012. NetApp was founded in 1992 by David Hitz, James Lau, It had its initial public offering in 1995. NetApp thrived in the internet bubble years of the mid 1990s to 2001, during which the company grew to $1 billion in annual revenue. After the bubble burst, NetApp's revenues quickly declined to $800 million in its fiscal year 2002. Since then, the company's revenues have steadily climbed.	Information Not Available
Sample Customers
NetApp HCI: American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology	Sangfor HCI: TOSHIBA TEC Singapore, J&T Express Indonesia, Crowne Plaza Vietnam, Hermina Hospital Indonesia
Popular Solutions
NetApp AFF (All Flash FAS) 69 reviews NetApp ONTAP 56 reviews NetApp OnCommand Insight 29 reviews	Sangfor NGAF 1 reviews
Top Industries
Software R&D Company 26% Manufacturing Company 12% Financial Services Firm 10% Comms Service Provider 8%	No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Adam Sando
Enterprise Solutions Specialist at Lenovo (United States)
What is our primary use case?
We use ONTAP for systems management, running and managing storage appliances. ONTAP,…
Read full review of NetApp ONTAP »
Michael Archuleta
CIO at Mt. San Rafael Hospital
What is our primary use case?
We have a pretty amazing story about using AFS. When I went into this organization, we…
Read full review of NetApp AFF (All Flash FAS) »
Sean Henry
Senior MIS Manager at a transportation company
What is our primary use case?
Our primary use case for HCI is two-fold. First, HCI allowed me to provide the…
Read full review of NetApp HCI »
John Hegyi
Lead Storage Engineer at a insurance company
What is our primary use case?
For the most part, we're using it to move data off-prem. We have the ability to do…
Read full review of NetApp Cloud Volumes ONTAP »
Anonymous User
Storage Architect at US Navy
What is most valuable?
Being able to immediately look at my data. See the sizing, where I'm at on different virtual…
Read full review of NetApp OnCommand Insight »

Review 1 of 5

NadeemKhan
Group IT Director at United Medical
What is our primary use case?
We mainly use this solution as a firewall. A few years ago we had some data loss due to…
Read full review of Sangfor NGAF »

Review 1 of 1

Customer Service

Harri Waltari
ICT Network Administrator at a maritime company
We do use third party support. On a scale of one to 10, I would rate the support to be an eight.
Read full review of NetApp FAS Series »
Josh Johnson
Infrastructure Admin 3 at Grant Ham University
It's really good.
Read full review of NetApp AFF (All Flash FAS) »
Michael Archuleta
CIO at Mt. San Rafael Hospital
Tech support has been absolutely amazing. I think on the technical aspects as well, my staff is able to get great...
Read full review of NetApp AFF (All Flash FAS) »
Oliver Fuckner
Systems Administrator at Strato AG
Their technical support is mostly very fast. Our system account manager takes really great care of that. Sometimes,...
Read full review of NetApp ONTAP »
TahirAli
Chief Enterprise Architect at a healthcare company
So far NetApp is amazing. It depends on what type of team you have. What type of sales team that you are working...
Read full review of NetApp AFF (All Flash FAS) »
Yanuar Priambodo
Technical Service Engineer at Comsys Telecom & Media
Technical support is good. They are responsive and really helpful. If I want, I can contact them directly.
Read full review of NetApp SnapCenter »
Sean Henry
Senior MIS Manager at a transportation company
Technical support has been good so far although we haven't used it much, which is very good.
Read full review of NetApp HCI »
Gianfranco Lanza
Responsabile Data Management DC Area Nord Ovest at a tech services company
It is very good with a quick escalation process and delivery of new patches in a couple of weeks.
Read full review of NetApp OnCommand Insight »
Rahul Ranjan
Software Engineer at Target
I haven't used it directly, but I know how many cases have been raised, and it's quite on the low side.
Read full review of SolidFire »
Ricky Santos
System Administrator at a manufacturing company
Their team is one of the best support services that I have encountered.
Read full review of NetApp FAS Series »
Nico Becker
Storage Admin
I have used the technical support at times. They are always good.
Read full review of NetApp AFF (All Flash FAS) »
Anonymous User
CTO at a tech company
I would rate the technical support at about 8/10.
Read full review of NetApp AFF (All Flash FAS) »
Anonymous User
System Engineer at a university
Technical support is very good, 8/10.
Read full review of NetApp AFF (All Flash FAS) »
Anonymous User
Lead Technical Architect IT at a healthcare company
The technical support is good.
Read full review of NetApp FAS Series »
Anonymous User
System Specialist at Fujitsu Sweden AB
Customer Service: 8/10 Technical Support: We haven’t needed to escalate to NetApp’s tech support.
Read full review of NetApp AFF (All Flash FAS) »
Anonymous User
Executive Director at a financial services firm
They have pretty good technical support. They have a different support model for the hypervisor customers, so I have...
Read full review of NetApp ONTAP »
Anonymous User
Storage Engineer at a tech services company
Generally goes well.
Read full review of NetApp FAS Series »
Anonymous User
Systems Engineer at a government
Customer Service: 8/10 - only because it is impossible to have a 10, as there is no one that good. We’ve had a good...
Read full review of NetApp FAS Series »
RajkumarKatke
Technical Solution Architect at a financial services firm
The technical support is fantastic. No one else is like their team. We're happy with them.
Read full review of NetApp AFF (All Flash FAS) »
Anonymous User
Senior Manager Of Infrastructure Services at a legal firm
Honestly they have probably one of the best technical support staff we've worked with. One of the things that we did...
Read full review of SolidFire »
Anonymous User
Systems Technician at a tech services company
We'd like to get more access to level-two engineers. Sometimes its been a difficult time explaining the problem to...
Read full review of NetApp FAS Series »
Anonymous User
System Administrator at a software R&D company
In general, I have not used technical support.
Read full review of NetApp AFF (All Flash FAS) »
Anonymous User
Storage Engineer at a aerospace/defense firm
Support has been great. We also have professional services in our offices, and our professional service guys have...
Read full review of NetApp ONTAP »
Anonymous User
Engineer at a non-profit
So far, technical support has been decent, it's been good. Every time we bring up an issue that we're having, they...
Read full review of NetApp SnapCenter »
Anonymous User
Principal Architect at a tech company
We've been a partner of NetApp for a very long time. Their support is very good. We use a lot of direct NetApp...
Read full review of NetApp AFF (All Flash FAS) »
Anonymous User
Systems Engineer II at a comms service provider
All-Flash FAS: I might have used technical support a couple of times when installing the All-Flash FAS. They were...
Read full review of NetApp AFF (All Flash FAS) »
Anonymous User
Senior System Engineer at a retailer
They’re incredibly responsive. We found a bug in the virus scanner that was causing issue in our environment. They...
Read full review of NetApp AFF (All Flash FAS) »
Anonymous User
Storage Architect at a insurance company
10/10. I ask for Jeffrey who works at NetApp.
Read full review of NetApp AFF (All Flash FAS) »
Anonymous User
CTO at a tech services company
Customer Service: It's very high. Technical Support: It's been perfect so far.
Read full review of NetApp AFF (All Flash FAS) »
Ken S
Storage Services Manager at a financial services firm
Yes, we have used tech support, and they are excellent. We have engineers set up for us and we have dedicated SEs, so...
Read full review of NetApp OnCommand Insight »

Review 1 of 30

NadeemKhan
Group IT Director at United Medical
Whenever you have a problem, you'll get an answer in 30 minutes' time, maximum. Unless it is at a very awkward time,...
Read full review of Sangfor NGAF »

Review 1 of 1

Technical Support

No Data Available

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NetApp vs Sangfor

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is most valuable?

What is our primary use case?