We performed a comparison between New Relic and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature is the ability to manage the application flow."
"They have baseline level alerting."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"The most valuable feature is application monitoring."
"The integration and configuration of New Relic is straightforward and easy."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."
"When it comes to features, the power pack is the most valuable."
"Power packs."
"One of the valuable features is rapid dashboards."
"The most valuable features of ScienceLogic are AI and machine learning."
"The tool is quite easy to deploy, and it offers very good support."
"The Wi-Fi side needs improvement."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"The scalability can be improved."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"The product must educate its strategic partners for deployment."
"The product is not user-friendly."
"They should improve their support process and add chat."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
New Relic is ranked 6th in Network Monitoring Software with 151 reviews while ScienceLogic is ranked 14th in Network Monitoring Software with 42 reviews. New Relic is rated 8.6, while ScienceLogic is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and ServiceNow Discovery. See our New Relic vs. ScienceLogic report.
See our list of best Network Monitoring Software vendors, best IT Operations Analytics vendors, and best Cloud Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
