New Relic vs ServiceNow

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New Relic
Based on 109 reviews.
ServiceNow
Based on 128 reviews.
Top Comparisons
Overview
New Relic is an American software analytics company based in San Francisco, California. Lew Cirne In February 2013, New Relic raised $80 million from investors including Insight Venture Partners, T. Rowe Price, Benchmark Capital, Allen & Company, Trinity Ventures, Passport Capital, Dragoneer, and Tenaya Capital at a valuation of $750 million. New Relic launched an open SaaS platform in June 2013. Plug-in technologies include PaaS/cloud services, caching, database, Web servers and queuing.ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
New Relic Servers: Zap, MercadoLibre, ELMS Learning Network, Despegar.com, Watsi, Veracode, Costa Coffee, Alkami Technology, Simplesurance, HolidayCheck.com, Confused.com, ReachLocal, Lending Club, Miniclip, Trainline, Trulia
Loom Systems: Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
Popular Solutions
Top Industries
Software R&D Company
38%
Comms Service Provider
10%
Media Company
9%
Financial Services Firm
6%
Software R&D Company
43%
Comms Service Provider
10%
Government
7%
Media Company
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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