Compare Newgen vs SAP

Newgen

Based on 8 reviews.

SAP

Based on 1313 reviews.

Latest Research

Buyer's Guide

Newgen OmniFlow vs. SAP Signavio Process Manager

April 2024

SAP Signavio Process Manager vs. Newgen OmniFlow

Updated: April 2024

Buyer's Guide

Newgen OmniFlow vs. SAP Signavio Process Manager

April 2024

Newgen OmniFlow vs. SAP Signavio Process Manager

Updated: April 2024

Sample Customers

Newgen OmniDocs

Coca Cola

Newgen OmniFlow

Rak Bank, Bank Dhofar

SAP Signavio Process Manager

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

SAP Extended Enterprise Content Management

Metropolitan Utilities District, MAN Diesel & Turbo

Popular Solutions

Newgen OmniFlow

2 reviews

Newgen OmniDocs

0 reviews

SAP BusinessObjects Business Intelligence Platform

15 reviews

SAP ERP

36 reviews

SAP SuccessFactors

42 reviews

Top Industries

Financial Services Firm

15%

Computer Software Company

15%

Real Estate/Law Firm

12%

Comms Service Provider

Educational Organization

14%

Computer Software Company

11%

Manufacturing Company

10%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Chhavi Datta
Senior Manager at Infoedge India Ltd.,
We use this solution for managing the workflow of our development process. We have about 150 users. The solution is...
Read full review of Newgen OmniFlow »
Anonymous User
Sales Supervisor at a printing company

Read full review of Newgen OmniDocs »

Review 1 of 2

Srinivasan Kuppuswamy
Founder Partner & Chief Consultant at Sagesse Abundance
Our company helps customers integrate the solution for interface resource planning and cutting across different...
Read full review of SAP ERP »
VARUN-JAIN
Associate Manager - Strategy and Transaction at a consultancy
There are a lot of options for deploying S/4HANA. It depends on the industry and the customer's budget. It is usually...
Read full review of SAP S/4HANA »
RambabuMandala
Software Development Senior Advisor at Dell EMC
SAP Data Services is an ETL tool, which does extractions, transformation, and loads.
Read full review of SAP Data Services »
Pranil-Shinde
Enterprise Architect at Cognizant

Read full review of SAP Adaptive Server Enterprise »
Abdul-Rasool
Senior Practice Manager - Head of SAP at a tech consulting company
We are a consulting company and we provide services such as those offered by SAP Predictive Analytics. We use this...
Read full review of SAP Predictive Analytics »

Review 1 of 5

Customer Service

Anonymous User
Associate at a tech vendor
We have 24/7 support as per our policies and I must say we have the support we need to provide to the businesses....
Read full review of Newgen OmniFlow »
Akshay Duduskar
Founder at Projak Infotech Pvt Ltd
The technical support is not very good. They have a very late response and do not have enough expertise on the...
Read full review of Newgen OmniFlow »
Anonymous User
Business Process Analyst at a financial services firm
For technical support, they always tried to do their best at every point in time. I've already highlighted the...
Read full review of Newgen OmniFlow »
JoyceJose
Chief Manager at a financial services firm
The technical support is pretty impressive. I would rate it an eight out of ten.
Read full review of Newgen OmniFlow »
Anonymous User
Sales Supervisor at a printing company
The technical support is good.
Read full review of Newgen OmniDocs »

Review 1 of 5

Sara Kadry
HR Digital Transformation Senior Manager at Integrated Diagnostics Holdings PLC
Sometimes the tech support is good and they have quick responses, and sometimes we face delays in the response. I...
Read full review of SAP HCM »
Abbas Khan
Practice Lead - Technology Consulting at HCC - Technology & Advisory
Most of our issues are resolved at our partner support level, there are very few issues that we need to contact the...
Read full review of SAP Business One »
ChristopherOrilogbon
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G
During implementation, we had some issues with the integration. We contacted SAP, and we were able to resolve them.
Read full review of SAP Ariba Procurement »
SriniDhanaraj
Head of Data at Gauri Ltd
SAP CRM has poor attrition, with a lot of people joining and leaving the SAP space. No single person has a wider...
Read full review of SAP CRM »
Joyee Sen
SAP Service Delivery Manager at SoftwareONE
The technical support is very knowledgeable and provide good service.
Read full review of SAP HANA »
Anonymous User
Consultant at a mining and metals company
We have been in touch with technical support, but not for any major issues. I'd rate them seven out of ten.
Read full review of SAP HANA »
André Sutter
Head of Business Process Management at a manufacturing company
Support has a fast response to questions/issues.
Read full review of SAP Signavio Process Manager »
VenkataM
Deputy General Manager -IT at ROBO
We have contacted technical support and we are satisfied with them.
Read full review of SAP Business One »
Anonymous User
Engagement Manager at a computer software company
I didn't have any experience with them because we had an internal IT team that used to support us. They might have...
Read full review of SAP SuccessFactors »
Anonymous User
Sr. Manager - SAP Authorization & Complaince at a pharma/biotech company
I have used their technical support. It is through tickets that we raise any issues to global support of SAP. There...
Read full review of SAP Access Control »
Anonymous User
Senior Manager at a consultancy
I have not needed to contact support.
Read full review of SAP S/4HANA Cloud »
Anonymous User
Senior Consultant SAP / BW / SAP BOBJ at a tech services company
The tool's technical support is not very easy, and they tend to ask many questions, taking more time to respond and...
Read full review of SAP Analytics Cloud »
SarahBullen
Head of Business Analysis Design and Engineering at BBC
Signavio support helped us with our initial setup and a couple of times when we had issues with downtime. They have...
Read full review of SAP Signavio Process Manager »
Anonymous User
BI & Data Lead, Reporting & Analytics Center of Excellence at a consumer goods company
First level support is generally is good for basic issues. Second level support is informative when it comes to...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Business Intelligence & Data Management Director at a manufacturing company
We sometimes receive technical bugs, especially with the new releases, and some patches are required. We then speak...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Head of Data at a comms service provider
The technical support services are good. However, the response time could be better.
Read full review of SAP BusinessObjects Design Studio »
Anonymous User
SAP BO/BW Consultant at KIIT University
Customer Service: Very Good Technical Support: Excellent
Read full review of SAP BusinessObjects Business Intelligence Platform »
Mahesh Savanur
Head of IT at Prerana Motors India
I have not directly interacted with SAP, but our service partner (SAP partner) has been supporting us. However, I’m...
Read full review of SAP Business One »
Santosh Pallai
Sr Consultant at a tech services company
The technical support is quite good. Any time there is a new release and we have any issues, we connect with the...
Read full review of SAP Analytics Cloud »
Anonymous User
Manager at a financial services firm
Technical support has been pretty good. The primary support is based in Germany, but they are developing the local...
Read full review of SAP Signavio Process Manager »
Anonymous User
Central Procurement Head at a manufacturing company
We have our internal IT team. So, I have not got any technical support, I would rate it a zero.
Read full review of SAP Ariba Procurement »
David Mbugua
Group General Manager-ICT at a consumer goods company
The customer service is excellent, whereas the technical support is not among the best but we managed.
Read full review of SAP HANA »
NizarAhmad
BI & EIS Manager at Almarai Company Limited
We have used technical support for this solution several times and it is very nice. They come back with responses...
Read full review of SAP Cloud Platform »
Anonymous User
Team Leader at a comms service provider
We have not used technical support directly. We have a local specialist that we go to. It's easier.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Director - SAP Practice at a tech services company
The technical support is good. I would rate the technical support of SAP S4HANA an eight out of ten.
Read full review of SAP S/4HANA »
Anonymous User
Director at a tech consulting company
I've never needed to use customer service/technical support.
Read full review of SAP Crystal Reports »
Miguel Vargas
Software Engineer at a mining and metals company
I don't use the technical support provided for the solution since I prefer to use the web or the internet to search...
Read full review of SAP BusinessObjects Business Intelligence Platform »
AnilKumar38
Project Manager - Analytics at Mindsprint
The technical support is okay.
Read full review of SAP BW4HANA »
Popoola Adams
Director at a tech services company
I work for an SAP partner company. We were the first SAP BusinessObjects partners in Nigeria, which is where I'm...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Manager Data Sciences at a tech company
For installing, upgrading and billing issues, support is great. But for “how do you do this” type of questions, Ken...
Read full review of SAP Crystal Reports »

Review 1 of 30

Technical Support

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