NICE vs OpenText

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
NICE
Based on 36 reviews.
OpenText
Based on 1607 reviews.
Overview
NICE Systems, Limited is an Israel-based company, specialising in telephone voice recording, data security, and surveillance. As well as systems that analyse this recorded data. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities. On July 28, 2009, Ze'ev Bregman was appointed as CEO, replacing Haim Shani, who stepped down to become the general manager of the Ministry of Finance of the State of Israel.
US$ $1,624. million OpenText software applications manage content or unstructured data for most types of governance, efficiency and monetization requirements in large companies, government agencies and professional service firms. OpenText solutions are aimed at addressing information management requirements, including the management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.
Sample Customers
NICE Workforce Optimization
Harte-Hanks Inc.
NICE CXone
MoneyGram, Honeywell, Radisson Hotel Group, AAA, New Balance, MattressFIRM, Teleflora, Best Buy
NICE Interaction Analytics
ebay Enterprise
NICE Sales Performance Management
American Airlines, Telefonica, Cable&Wireless, GoDaddy, Cablevisi‹n Argentina, Webhelp, UPC, The Home Depot, ING
NICE Robotic Automation
HelpLine, Telefonica Spain, Banca Popolare Di Sondrio
OpenText Operations Orchestration
Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
OpenText Qfiniti
Asurion, HSN, Transcom, SAP
OpenText Decisiv
Hyatt
Popular Solutions
Top Industries
Financial Services Firm
27%
Computer Software Company
13%
Comms Service Provider
8%
Healthcare Company
5%
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
10%
Government
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
Customer Service
Review 1 of 27
Review 1 of 30
Technical Support
No Data Available
No Data Available
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