NICE vs OpenText

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
NICE
Based on 20 reviews.
OpenText
Based on 65 reviews.
Latest Research
Overview
NICE Systems, Limited is an Israel-based company, specialising in telephone voice recording, data security, and surveillance. As well as systems that analyse this recorded data. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities. On July 28, 2009, Ze'ev Bregman was appointed as CEO, replacing Haim Shani, who stepped down to become the general manager of the Ministry of Finance of the State of Israel.US$ $1,624. million OpenText software applications manage content or unstructured data for most types of governance, efficiency and monetization requirements in large companies, government agencies and professional service firms. OpenText solutions are aimed at addressing information management requirements, including the management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.
Sample Customers
NICE Workforce Optimization: Harte-Hanks Inc.
NICE CXone: MoneyGram, Honeywell, Radisson Hotel Group, AAA, New Balance, MattressFIRM, Teleflora, Best Buy
NICE Interaction Analytics: ebay Enterprise
NICE Sales Performance Management: American Airlines, Telefonica, Cable&Wireless, GoDaddy, Cablevisi‹n Argentina, Webhelp, UPC, The Home Depot, ING
OpenText Qfiniti: Asurion, HSN, Transcom, SAP
Popular Solutions
Top Industries
Computer Software Company
30%
Comms Service Provider
19%
Financial Services Firm
11%
Insurance Company
5%
Computer Software Company
30%
Comms Service Provider
16%
Financial Services Firm
7%
Government
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
Review 1 of 16
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Technical Support
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