Compare NSFOCUS vs Splunk

NSFOCUS

Based on 1 review.

Splunk

Based on 403 reviews.

Sample Customers

NSFOCUS NGIPS

G20 Summit 2016

Splunk User Behavior Analytics

8 Securities, AAA Western, AdvancedMD, Amaya, Cerner Corporation, CJ O Shopping, CloudShare, Crossroads Foundation, 7-Eleven Indonesia

Popular Solutions

NSFOCUS Web Application Firewall

0 reviews

Splunk Enterprise Security

73 reviews

Splunk Cloud Platform

28 reviews

Splunk SOAR

24 reviews

Top Industries

Comms Service Provider

23%

Computer Software Company

11%

Educational Organization

11%

Media Company

Financial Services Firm

15%

Computer Software Company

14%

Government

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Desktop Engineer at eros international media ltd
The solution is set up for application protection. We also use some application software in our data center to...
Read full review of NSFOCUS Web Application Firewall »

Review 1 of 1

Sameep Agarwal.
Group manager at HCM Technologies
We deploy Splunk for law enforcement agencies facing attacks from threat actors in China, Iran, and Pakistan. It...
Read full review of Splunk Enterprise Security »
Rodney Riettie
Software Engineer at a healthcare company
We mainly use it for different divisions and departments within our company to keep track of our systems' health. We...
Read full review of Splunk Infrastructure Monitoring »
GauravGupta6
Project Team Lead - Devops at a financial services firm
We use Splunk APM to monitor the performance of our applications.
Read full review of Splunk APM »
Anonymous User
IT Security Operations Manager at a retailer
My company's use of Splunk Incident Intelligence ranges from log correlation to security incidents.
Read full review of Splunk Incident Intelligence [EOL] »
Steven Bochniewicz
Security Architect at University of Maryland
We have a couple of different use cases. A lot of it started out in our security space, and we have use cases related...
Read full review of Splunk SOAR »

Review 1 of 5

Customer Service

No Data Available

Alex Adamovici
Head of Knowledge Capture Cloud at Integritie
Technical support is perfect.
Read full review of Splunk Enterprise Security »
ABBURI AJAY
Splunk Software Developer at Tata Consultancy
The solution’s technical support is good.
Read full review of Splunk Enterprise Platform »
Kenny Corbett
Associate Director of IT at Rigel Pharmaceuticals Inc
The technical support is above average, but they do not go into the details, so we have a contract with a third party...
Read full review of Splunk Enterprise Security »
Shashank Gahoi.
Security Architect at a tech vendor
I have never contacted technical support.
Read full review of Splunk ITSI (IT Service Intelligence) »
Kutay KOCA
Cyber Security Analyst at Clarusway
We frequently connect with the support team to review our options. They resolve our issues quickly.
Read full review of Splunk Enterprise Security »
Vikas Dusa
Cyber Security Trainer and Programmer at Freelancer
The technical support team is good.
Read full review of Splunk Enterprise Security »
Anonymous User
Systems Administrator at a energy/utilities company
Splunk – Splunk has a very knowledgeable support staff and the Splunk support website is outstanding. The message...
Read full review of Splunk Enterprise Security »
Rishi Raval
Officer at State Street
I work with a lot of Splunk’s support people. I like them. They're all good.
Read full review of Splunk ITSI (IT Service Intelligence) »
Marcelo Canedo
Presales IT at a tech services company
We have had no concerns with customer service.
Read full review of Splunk Enterprise Security »
Anonymous User
Product Manager- NessPro at a tech services company
In the initial implementation, we used their guys. It was very quick and responsive.
Read full review of Splunk On-Call »
Anjani Kumar
System Engineer at NetScout Systems
We used to support a few times and our experience was good. I would rate the support from Splunk a four out of five.
Read full review of Splunk Enterprise Security »
Anonymous User
Cloud Cybersecurity Engineer at a tech services company
Their support is excellent. Every case I ever had to put in has been handled and resolved in a matter that I would...
Read full review of Splunk Enterprise Security »
Anonymous User
Regional Sales Manager at Redington (India) Ltd
The technical support is very good.
Read full review of Splunk Enterprise Security »
Anonymous User
Director - Corporate Infrastructure at a tech services company
We initially contacted their support during the implementation. It was not for a very complex issue. It was more for...
Read full review of Splunk Cloud Platform »
Anonymous User
Senior IT Security Operations at a pharma/biotech company
The quality of support depends on the support and license. On the average, I would give them a rating of 6/10.
Read full review of Splunk Enterprise Security »
Praful Bhatnagar
Principal Systems Engineer at Aricent
The technical support is fine. At times, they take time to respond back but it may have been the support contract...
Read full review of Splunk Enterprise Security »
Praful Bhatnagar
Principal Systems Engineer at Aricent
Based on when we have been in contact with them, I think that technical support was fine. I'm not sure if they have...
Read full review of Splunk Enterprise Security »
Anonymous User
CEO
The support is sufficient and responsive. We already know the product so we do not need to consult with them often....
Read full review of Splunk Infrastructure Monitoring »
ShabbeerNasrudeen
Solution Architect(Splunk- Log Management) at Tata Consultancy
The Splunk technical support meets all the SLAs. There's a P1, P2, and P3 categories, and the support is being...
Read full review of Splunk Infrastructure Monitoring »
Mark Roeder
Manager, Security Engineering at a computer software company
We don't use technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
Assistant Manager System at a financial services firm
Technical support services are lacking, especially after you buy the product. They aren't as helpful or responsive as...
Read full review of Splunk Enterprise Security »
Gatlin Gates
Security Engineer at By Light Professional IT Services
I have not had to interact with Splunk support. Most of the issues that I ran into can be solved by reaching out to a...
Read full review of Splunk Enterprise Security »
Anonymous User
Sr. CyberSecurity Solutions Architect at a security firm
The technical support is excellent.
Read full review of Splunk User Behavior Analytics »
Juha Strandman
Owner at a reseller
Over the past ten years that we have been selling Splunk products, they have been in constant contact for support. I...
Read full review of Splunk Cloud Platform »
Anonymous User
Security Operation Center Analyst at Sadad
We don't use technical support because we are under sanction. We use our own knowledge and team to implement and to...
Read full review of Splunk Infrastructure Monitoring »
Anonymous User
Incident Manager at a manufacturing company
I usually go to forums and discussions to get answers to my issues. You might need a Splunk account username to talk...
Read full review of Splunk Cloud Platform »
Anonymous User
CEO at a tech services company
Our team provides technical support. I have not communicated with technical support.
Read full review of Splunk Enterprise Security »
Nadine S.
Security Engineer
The support team is usually very receptive and answers quickly.
Read full review of Splunk Enterprise Security »
Anonymous User
Prinicipal Security Sales Engineer at a computer software company
I'd rate technical support eight out of ten. They're responsive due to the fact that clients need to pay in order to...
Read full review of Splunk Infrastructure Monitoring »
Dimitar Simidchiev
Security Analytics innovation lead at a pharma/biotech company
I rate Splunk support seven out of 10. There is a little room for improvement. We always start with junior support...
Read full review of Splunk Enterprise Security »

Review 1 of 30

Technical Support

No Data Available

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