Compare One Identity vs Varonis

One Identity

Based on 163 reviews.

Varonis

Based on 8 reviews.

Sample Customers

One Identity Safeguard

Cavium

Varonis Datalert

Enterprise Strategy Group

Popular Solutions

One Identity Manager

32 reviews

One Identity Safeguard

15 reviews

One Identity Active Roles

5 reviews

Varonis Datalert

2 reviews

Varonis Platform

2 reviews

Top Industries

Computer Software Company

17%

Financial Services Firm

11%

Comms Service Provider

Government

Financial Services Firm

14%

Computer Software Company

12%

Manufacturing Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

RyanVargas
Senior Director and Senior Systems Engineer (Dual Role), IT Infrastructure and Security at a financial services firm
We use syslog-ng to aggregate all our logs. We were looking for a SIEM solution, so syslog-ng is serving as a...
Read full review of syslog-ng »
Maksym Tkachenko
Sales Engineer at Bakotech

Read full review of One Identity Defender »
Stefano Maffei
Senior Cyber Security Manager at Business Integration Partners
In my company, we use the solution's dictionary rule to see the availability of passwords or for the integration to...
Read full review of One Identity Password Manager »
SanjayKumar10
Manufacturing Executive at a manufacturing company
The primary use case is the JML role-based access provisioning and access re-certification.
Read full review of One Identity Manager »
Anonymous User
Junior Security Consultant at a computer software company
We used single sign-on, multifactor authentication, lifecycle management, and connectors.
Read full review of OneLogin by One Identity »

Review 1 of 5

Frederic Delos
Senior Cloud Engineer at a financial services firm
It includes activity monitoring, sensitive data threat detection, and discovery, all of which fall under the 10101...
Read full review of Varonis Datalert »
Anonymous User
Director of Cyber & Information Security at a government
We use the product for auditing, and keeping track of shares. It ensures proper access control and monitors file...
Read full review of Varonis Platform »

Review 1 of 2

Customer Service

Yehuda Fabian
System Administrator at Shaare Zedek Medical Centre
The technical support varies depending on who is assigned to our ticket.
Read full review of One Identity Safeguard »
René DRABO
IIMB expert at a tech services company
If we experience a major incident in production, we can expect to receive a response within one hour. We find solace...
Read full review of One Identity Manager »
Hicham Barnoussi
Managing Partner at Smpl ID
I rate the technical support a six out of ten. The technical support of One Identity depends on the case. If it is...
Read full review of One Identity Privileged Access Suite for Unix »
Oktay Ozkan
System Security Architect at a financial services firm
Currently, we are using both premium support and local partner support. We are getting support from our local...
Read full review of One Identity Manager »
Deepu Chandran
Identity Access Management Specialist at GSL Consulting Gmbh
Technical support depends on the level. Level-one is not as knowledgeable as level-two. But, overall, their level of...
Read full review of One Identity Manager »
Anonymous User
Identity Senior Analyst at a consumer goods company
I, personally, have never had cause to use technical support. My guys have interacted with them a few times and have...
Read full review of One Identity Active Roles »
Anonymous User
Works at a tech services company
The support team could be improved on. The first level of support essentially looks up knowledge base articles and...
Read full review of One Identity Manager »
Anonymous User
Consultant at a tech services company
I rate One Identity support eight out of 10. We have premium support, which gives us more access to the vendor to...
Read full review of One Identity Manager »
Anonymous User
Software Solutions Architect at a computer software company
I have contacted support. I can create tickets for support and in approximately one hour, I have a response from the...
Read full review of One Identity Safeguard »
Anonymous User
Founder at a marketing services firm
I've contacted the technical support team for One Identity Manager multiple times. Sometimes support is excellent,...
Read full review of One Identity Manager »
Becky Phares
Sr Business Analyst at George Washington University
Excellent support. They truly are a partner. They want to be a partner, a collaborator. Their number-one goal is to...
Read full review of One Identity Active Roles »
Anonymous User
Technical Consultant at a tech services company
As a partner, we have access to a higher level of support, either gold or platinum. The support experience is...
Read full review of One Identity Manager »
Anonymous User
Principal Consultant at a tech services company
The German technical support is great. We are a German partner, and we find them knowledgeable and fast, as they do...
Read full review of One Identity Manager »
Anonymous User
Lead Technology Manager at a financial services firm
The technical support is acceptable. We get responses when we raise queries, but maybe not as fast as we'd like.
Read full review of One Identity Manager »
Massimiliano Ferrazzi
Senior Manager Global IT Operations at a healthcare company
We are working with a One Identity partner. This is really important. One of the most important things to do when...
Read full review of One Identity Manager »
Anonymous User
Director, Global Identity and Access Technologies at a financial services firm
We have really good support. We tend to deal with one support person in particular, so he knows our environment well....
Read full review of One Identity Manager »
Sergey Smirkin
Head of Information Security at a financial services firm
Our experience with technical support has been disappointing. We require more prompt and faster response times. We...
Read full review of One Identity Safeguard »
Pascal Stockmann
Consultant at igf-logic GmbH
The technical support is pretty good because we can reach the right person directly. We also get escalated quickly,...
Read full review of One Identity Manager »
Anonymous User
Systems Specialist at a financial services firm
We speak to our consultants. They are our technical support.
Read full review of One Identity Manager »
Edouard Camoin
Chief Information Security Officer at Outscale
I used the technical support once. It was good. I had the answer to my question quickly. I have direct access to the...
Read full review of One Identity Safeguard »
Anonymous User
Information Security Manager at a manufacturing company
The support service provided by the vendor on this product is pretty solid. It is an excellent support service. I...
Read full review of One Identity Active Roles »
Anonymous User
Senior Product Manager for Identity & Access Management at a non-tech company
We are paying for premium support, which is expensive. However, we do receive very good, fast support.
Read full review of One Identity Manager »
Anonymous User
Senior Consultant at a tech vendor
Support for One Identity Safeguard could be improved because sometimes the support team doesn't have an answer or...
Read full review of One Identity Safeguard »
Umit Yilmaz
Owner at UY IAM Consultancy
With the technical support, I create a case, then within a few hours I receive a reply. So, I'm very pleased with the...
Read full review of One Identity Manager »
Anonymous User
Senior Identity and Access Management Specialist at a tech vendor
Customer Service: Customer service was just average during implementation phase. Technical Support: Technical support...
Read full review of One Identity Manager »
Anonymous User
Senior Manager / IAM Evangelist at a tech services company
The only advantage of their Premier Support is that you have an agent from the vendor assigned to your account,...
Read full review of One Identity Manager »
ManojKumar4
Regional Operations Manager at a computer software company
Personally, I have not had direct experience with OneLogin customer support because I have not interacted with them....
Read full review of OneLogin by One Identity »
Anonymous User
Senior IT Consultant at a tech consulting company
The Dell technical support is good enough.
Read full review of One Identity Manager »
Shashank Rawat
Consultant at a manufacturing company
We are not using their Premier Support, but I am okay with the vendor's regular support. But if the product is...
Read full review of One Identity Safeguard »
DmitryDurov
Architect/Identity Manager Implementation Consultant
Technical support is responsive. Of course, it can take a little longer at times, but that is due to their workload....
Read full review of One Identity Password Manager »

Review 1 of 30

Frederic Delos
Senior Cloud Engineer at a financial services firm
I have a direct line, a red phone direct line to them. Nothing but a good experience here.
Read full review of Varonis Datalert »
Anonymous User
Senior Engineer at a tech services company
Their technical support is very good. They have full, 24/7 access to engineers. You're not just dealing with a help...
Read full review of Varonis Datalert »
Anonymous User
IT Security Admin at a university
Their technical support is phenomenal.
Read full review of Varonis Datalert »
Anonymous User
Senior Security Engineer at a insurance company
The technical support is very good — very responsive.
Read full review of Varonis Datalert »
Anonymous User
Supervisory IT Specialist at a government
Customer support experience has been highly satisfactory. I would rate it nine out of ten.
Read full review of Varonis Datalert »
Anonymous User
IT Specialist at a government
The technical support is good.
Read full review of Varonis Datalert »

Review 1 of 6

Technical Support

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