Compare One Identity vs Virtusa

One Identity

Based on 163 reviews.

Virtusa

Sample Customers

OneLogin by One Identity

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.

Popular Solutions

One Identity Manager

32 reviews

One Identity Safeguard

15 reviews

One Identity Active Roles

5 reviews

Top Industries

Computer Software Company

17%

Financial Services Firm

11%

Comms Service Provider

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Maksym Tkachenko
Sales Engineer at Bakotech

Read full review of One Identity Defender »
RyanVargas
Senior Director and Senior Systems Engineer (Dual Role), IT Infrastructure and Security at a financial services firm
We use syslog-ng to aggregate all our logs. We were looking for a SIEM solution, so syslog-ng is serving as a...
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Daniel Pettersson
System Manager at a retailer
Our administrators mainly use it to protect their different packages and access secrets through Safeguard, either by...
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Anonymous User
Junior Security Consultant at a computer software company
We used single sign-on, multifactor authentication, lifecycle management, and connectors.
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SanjayKumar10
Manufacturing Executive at a manufacturing company
The primary use case is the JML role-based access provisioning and access re-certification.
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Review 1 of 5

No Data Available

Customer Service

Martin Sirotnak
IT Manager at a non-profit
Since implementing OneLogin, I have only required technical support four times. The solution is well documented and...
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Ben Ruset
Senior Director of Infrastructure at Whip Media
I've found that when I open a support case, I typically receive a response within a few hours, and the support team...
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Manoj Pathak
One Identity Developer at Wipro Limited
When we cannot resolve issues with the tool, the technical support team assists us by proposing solutions based on...
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AdrienHayot
Director at Socapal
Technical support is quick to respond. They offer very good support.
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Anonymous User
Technical Support Analyst at a financial services firm
To this point, we have not had to reach out to the solution's technical support.
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Anonymous User
Chief Technology Officer & Solution Architect at a tech services company
I give technical support a 4.5/5.
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Michael Botek
CEO at IT Design Software Projects and Consulting
With technical support, it is always an issue to get the right person. They do have good technical people in support,...
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Anonymous User
Systems Specialist at a financial services firm
We have only used technical support through our partner/consultant company. We haven't been in direct contact with...
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Anonymous User
Works at a tech services company
The support team could be improved on. The first level of support essentially looks up knowledge base articles and...
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Tobias Stehle
Product Owner at DmTech Gmbh
Sometimes, it's really good and fast. Sometimes, you make a service request and don't get an answer. Sometimes, you...
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Anonymous User
Technical Consultant at a tech services company
As a partner, we have access to a higher level of support, either gold or platinum. The support experience is...
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Anonymous User
IT Specialist at a tech services company
We use regular support. The response times are too long. Sometimes it could take days.
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Anonymous User
IT Lead, Security services at a aerospace/defense firm
The technical support is generally very responsive. There are a few that I know by name because we work with them...
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Anonymous User
Consultant at a tech services company
I rate One Identity support eight out of 10. We have premium support, which gives us more access to the vendor to...
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Anonymous User
Senior Consultant at a tech vendor
Support for One Identity Safeguard could be improved because sometimes the support team doesn't have an answer or...
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DmitryDurov
Architect/Identity Manager Implementation Consultant
Technical support is responsive. Of course, it can take a little longer at times, but that is due to their workload....
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Anonymous User
Works
Whenever we require support from One Identity, we initiate a service request, and the support team is readily...
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Marta Dern
Analyst at Grifols
We have opened a couple of cases and we've had a really good response from the team. Initially, we contacted...
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Anonymous User
Directory Service Specialist at a tech company
There is great technical support. No issues there.
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Anonymous User
IT Security Engineer
I rate technical support 5/5. They are quick and informative.
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Anonymous User
Security Business Consultant at a tech services company
There are two different supports: one for SPS and another for SPP. The technical preparation of the support is very...
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Martin Ajayiobe
Senior Vice President (Infrastructure Systems/Information Security) at MAXUT
My impression of support is that the guys there are very helpful. They are eager to jump in and to help you out. Yes,...
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Vp841f
VP at a healthcare company
The technical support lacks the knowledge on custom deployments. They have good knowledge on the base product, but...
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David-Fernandez
CTO at BeClever
While I don't open many cases, when I do open one, normally the response is quick. They either give me a solution or...
Read full review of One Identity Active Roles »
Anonymous User
VP & Head of Cybersecurity Manager at a financial services firm
Safeguard's technical support is one of the better ones that I have worked with. There's always room for improvement,...
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Matt Thomson
Principal Consultant at UNIFY Solutions
Technical support was good, for the most part, especially when the local support team understood our level of...
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Pascal Stockmann
Consultant at igf-logic GmbH
The technical support is pretty good because we can reach the right person directly. We also get escalated quickly,...
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Anonymous User
Solution Designer at a pharma/biotech company
We have not been much in touch with their technical support, which is a good sign for the product, since it mostly...
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Anonymous User
Product Owner Identity Access Management (IAM) at a computer software company
I'm satisfied with the level of support we receive. We use regular support. I was not aware premier support was an...
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Anonymous User
Senior IT Consultant at a tech consulting company
The Dell technical support is good enough.
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Review 1 of 30

No Data Available

Technical Support

No Data Available

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