OpenText vs Salesforce

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
OpenText
Based on 65 reviews.
Salesforce
Based on 140 reviews.
Latest Research
Overview
US$ $1,624. million OpenText software applications manage content or unstructured data for most types of governance, efficiency and monetization requirements in large companies, government agencies and professional service firms. OpenText solutions are aimed at addressing information management requirements, including the management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.Salesforce.com is a cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management product, Salesforce also tries capitalizing on commercial applications of social networking through acquisition. As of 2015, it is one of the most highly valued American cloud computing companies with a market capitalization of $50 billion, It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index.
Sample Customers
OpenText Magellan BI & Reporting: Sasktel, NSBSL
OpenText Portal: Sprint, LPCiminelli, Hyatt, Junta de Andalucia, People's United Bank
OpenText Identity and Access Management: Ally, BlueCross, BlueShield, Shell, BorgWarner, Carlson Wagonlit Travel, Cisco, Daimler, Delphi, Faurecia, Ford, GM, Hyundai, Jaguar Land Rover, Mitsubishi, On, Worthington Industries
OpenText AppWorks: Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer
Chatter: Coca Cola Enterprise, Blue Shield of California, Stanley Black & Decker, Wells Fargo Bank, Phillips, Toyota Motors, American Red Cross, Time Warner Cable, Virgin America,Canon, and Bayer Pharmaceuticals.
Salesforce Platform: ADP
Salesforce Identity: SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
Salesforce Einstein Analytics: ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Popular Solutions
Top Industries
Computer Software Company
30%
Comms Service Provider
16%
Financial Services Firm
7%
Government
6%
Computer Software Company
44%
Comms Service Provider
16%
Energy/Utilities Company
6%
Media Company
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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