OpenText vs Salesforce

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
OpenText
Based on 1617 reviews.
Salesforce
Based on 376 reviews.
Overview
US$ $1,624. million OpenText software applications manage content or unstructured data for most types of governance, efficiency and monetization requirements in large companies, government agencies and professional service firms. OpenText solutions are aimed at addressing information management requirements, including the management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.
Salesforce.com is a cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management product, Salesforce also tries capitalizing on commercial applications of social networking through acquisition. As of 2015, it is one of the most highly valued American cloud computing companies with a market capitalization of $50 billion, It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index.
Sample Customers
OpenText Magellan BI & Reporting
Sasktel, NSBSL
OpenText Portal
Sprint, LPCiminelli, Hyatt, Junta de Andalucia, People's United Bank
OpenText Service Manager
resultspositive, Globicon
OpenText Service Management Automation X (SMAX)
Zurich Airport, Envirosuite, Norsk Helsenett, Achmea, University of Milan, World Vision, Petroleum Development Oman, Court of Justice of the Federal District and Territories (TJDFT).
OpenText Identity and Access Management
Ally, BlueCross, BlueShield, Shell, BorgWarner, Carlson Wagonlit Travel, Cisco, Daimler, Delphi, Faurecia, Ford, GM, Hyundai, Jaguar Land Rover, Mitsubishi, On, Worthington Industries
OpenText Decisiv
Hyatt
Salesforce Service Cloud
Stanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva
Chatter
Coca Cola Enterprise, Blue Shield of California, Stanley Black & Decker, Wells Fargo Bank, Phillips, Toyota Motors, American Red Cross, Time Warner Cable, Virgin America,Canon, and Bayer Pharmaceuticals.
Salesforce Platform
ADP
Salesforce Identity
SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
Salesforce Einstein Analytics
ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Popular Solutions
Top Industries
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
10%
Government
7%
Educational Organization
37%
Computer Software Company
11%
Financial Services Firm
7%
Comms Service Provider
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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