OpenText vs ServiceNow
Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
 OpenText Based on 65 reviews. |  ServiceNow Based on 174 reviews. |
| Latest Research | |
| Overview | |
| US$ $1,624. million OpenText software applications manage content or unstructured data for most types of governance, efficiency and monetization requirements in large companies, government agencies and professional service firms. OpenText solutions are aimed at addressing information management requirements, including the management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management. | ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge. |
| Sample Customers | |
OpenText AppWorks: Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer | ServiceNow Now Platform: experian, beachbody, health partners |
| Popular Solutions | |
 9 reviews 4 reviews 3 reviews |  32 reviews 8 reviews 7 reviews |
| Top Industries | |
29% 16% 6% 6% | 34% 14% 7% 7% |
Quotes From Member Reviews
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