Compare Oracle vs Zimbra | IT Central Station

Oracle Based on 1317 reviews.	Zimbra Based on 7 reviews.
Overview
The Oracle Corporation is an American global computer technology corporation, headquartered in Redwood City, California, United States. The company primarily specializes in developing and marketing computer hardware systems and enterprise software products particularly its own brands of database management systems. In 2011 Oracle was the second-largest software maker by revenue, after Microsoft. The company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning software, customer relationship management software and supply chain management software.	Zimbra Collaboration Suite is a collaborative software suite, that includes an email server and web client, currently owned and developed by Zimbra, Inc. Zimbra was initially developed by Zimbra, Inc., and first released in 2005. The company was subsequently purchased by Yahoo in September 2007, According to former Zimbra President and CTO Scott Dietzen, the name for Zimbra is derived from the song "I Zimbra" by Talking Heads.
Sample Customers
Oracle WebCenter: Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries Oracle Beehive: Oracle	Zimbra Social: Escorts, Wasgau & VNC, UniMAP, HOLA, Ring Line, TIGC, Xmission, Lafayette College, Future Group, Sheela Foam
Popular Solutions
Oracle Exadata 39 reviews Oracle Linux 36 reviews MySQL 34 reviews	Zimbra Collaboration 1 reviews Zimbra Social 1 reviews
Top Comparisons
SharePoint vs. Oracle WebCenter Compared 17% of the time. Slack vs. Oracle Beehive Compared 20% of the time.	SharePoint vs. Zimbra Social Compared 21% of the time.
Top Industries
Financial Services Firm 20% Comms Service Provider 10% Manufacturing Company 6% Energy/Utilities Company 6%	Comms Service Provider 23% Manufacturing Company 8% Transportation Company 7% Financial Services Firm 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Diego E. Aguirre
Oracle ACE - Specialized in Systems Technologies at a comms service provider
What is our primary use case?: I work with Solaris Operating systems since a lot of years, every day, as technical...
Read full review of Oracle Solaris »
Debra Lilley
Vice President Certus Cloud Solutions at Certus Solutions
What is most valuable?: I've been looking at a number of the PaaS products, and one of the issues for me, as a...
Read full review of Oracle Project Visual Code »
Jordan Braunstein
Consultant Principal on: MuleSoft Expert, Oracle Fusion Expert, webMethods Expert; Dev, SA, EA, PM at Visual Integrator Consulting
What is our primary use case?: Microservices Integration AppDev Mobile Supply Chain automation CRM...
Read full review of WebLogic Suite »
Galo Balda
Database Development Engineer at a government
What is our primary use case?: ...
Read full review of Oracle SQL Developer »
Dan Atwood
Senior Architect at a tech consulting company
What is our primary use case?: For a large AP project, revenue was saved by Oracle BAM's ability to track discount...
Read full review of Oracle BAM »

Review 1 of 5

Kim Anh Vo
Lecturer at a tech services company
What is most valuable?: Administration is the most valuable feature because it supports the settings, monitoring,...
Read full review of Zimbra Social »
Òscar Ortega
CEO at a tech services company
What is our primary use case?: I work mainly with webmail. On the web, we have more than 10,000 accounts on our...
Read full review of Zimbra Collaboration »

Review 1 of 2

Customer Service

Chandramouli Veerasamy
Senior Oracle RAC / Exadata Administrator at a tech services company
An excellent support is provided by Oracle, it is based on the support model paid for.
Read full review of Oracle Exadata »
Antonio Arcucci
CEO at a tech vendor
I do not know yet. I've never used technical support services, only the community
Read full review of MySQL »
Fahd Mirza Chughtai
Cloud Architect, Oracle ACE, Oracle DBA at Pythian
Excellent.
Read full review of Oracle Database as a Service »
Joshua Thomas BA (Hons.), MIS, ITIL, OCP
Regional Team Lead - Applications & Systems Integration at a tech services company
Technical support from Oracle was not required during my implementation.
Read full review of Oracle Enterprise Manager Cloud Control »
Jason Arneil
Infrastructure Principal Director at a tech services company
Technical support can be patchy, particularly a couple of years back, the number of support personnel with exadata...
Read full review of Oracle Exadata »
Alexsandre Bisetto
Head of IT Applications at a construction company
I rate technical support 5/10.
Read full review of PeopleSoft »
Sven Bernhardt
Solution Architect at a tech services company
Technical support is good and there's also lots of material available. There are many blogs, YouTube channels, and...
Read full review of Oracle Autonomous Mobile Cloud Enterprise »
Gabriele Barberi
Oracle DBA, Linux system administrator, IT engineer at a tech services company
As with everything owned by Oracle, the technical support is overly expensive and the service request management...
Read full review of Oracle Linux »
Saurabh Tripathi
Security Architect at a tech services company
Customer Service: In our experience, I would rate customer service as a seven out of 10. Technical Support: In our...
Read full review of Oracle Identity and Access Management Suite »
Anonymous User
Sócio Diretor at a tech services company
I have never needed to contact technical support.
Read full review of Oracle SQL Developer »
Anonymous User
Engineer at a tech services company
Customer Service: I am in regular contact with a number of software engineers with Oracle and many of the product...
Read full review of Oracle Enterprise Manager »
Anonymous User
IT Analyst at a tech services company
Oracle support is really good. If we have some issues, we open a case and we get good support from them.
Read full review of Oracle Database »
Anonymous User
Sr Director Enterprise Business Systems at a K-12 educational company or school
We just dropped our maintenance with Oracle last year and have gone to a third-party service provider. It was less...
Read full review of Oracle OBIEE »
Anonymous User
Architecture Manager at a leisure / travel company
The technical support was excellent.
Read full review of Oracle Coherence »
Anonymous User
Senior Oracle SOA / Java Consultant
Technical support is good. I, however, do not often need support; I'm used to fixing things myself as a technical...
Read full review of Oracle SOA Suite »
Levent Gürsel
Senior Enterprise Architect at a comms service provider
I do not use it, but I am told that they provide good call support when needed.
Read full review of Oracle BPM »
Anonymous User
Lead Product Dev at a tech company
I don't know if Oracle even has support for VirtualBox.
Read full review of Oracle VM VirtualBox »
Anonymous User
PeopleSoft Infrastructure & Operations Manager at City & County of San Francisco
We have different levels of support. What makes the difference is how persistent you are. If you demonstrate that you...
Read full review of Oracle Database In-Memory »
Anonymous User
Managing Director at CarajanDB
5/10 - They need to improve the customer experience as there is not yet a high enough number of implementations of...
Read full review of Oracle Multitenant »
Anonymous User
IT Admin at a tech services company
I rate technical support 9/10.
Read full review of Oracle Database »
Anonymous User
HRIS Development Manager at a tech company
The support is not great. It keeps going back and forth. It would definitely help to improve the support provided.
Read full review of Oracle OBIEE »
Anonymous User
Senior ERP Developer at a university
I have reported few bugs. They do good job, and there are often solutions available on the Internet.
Read full review of Oracle Database »
Anonymous User
Technology Executive at Accenture
Technical support is quite a stable process but sometimes there are not responsive, especially for the more urgent...
Read full review of Oracle SOA Suite »
Shri Dhankar
Senior Developer at a tech company
Overall, support is good. Earlier, we used to have MetaLink, now we have support with Oracle.com. We can pay the...
Read full review of Oracle E-Business Suite »
Anonymous User
Strategic Management Office Manager at a transportation company
We use in-house resources, since my IT team has the skills to develop in Oracle OBIEE.
Read full review of Oracle OBIEE »
Anonymous User
Consultant at a tech consulting company
Customer Service: Moderate (3/5)Technical Support: Moderate (3/5)
Read full review of Oracle VM VirtualBox »
Anonymous User
Director Of Business Intelligence at Enlivant
I do use technical support with this subscription on any issues that we encounter, except for cloud-based systems. We...
Read full review of Oracle OBIEE »
Anonymous User
Senior Test Engineer
My experiences are good. There is a forum where you can post your issues and experts and others users will answer...
Read full review of Oracle Application Testing Suite »
Anonymous User
Software Specialist (Business Intelligence) at a tech company
In our experience, technical support is just average.
Read full review of Oracle Data Integrator (ODI) »
Anonymous User
Tech Lead Application Development at a individual & family service
Customer Service: I would give customer service a rating of 5/10. Technical Support: I would give technical support a...
Read full review of PeopleSoft »

Review 1 of 30

Oleg Balanuta
IT Lead Engineer at a healthcare company
The support we received was average. They answer and resolve tickets fast when they know the answers right away. We...
Read full review of Zimbra Social »
Kim Anh Vo
Lecturer at a tech services company
I would give technical support a rating of 5/10.
Read full review of Zimbra Social »
A. Cristian Csiki
IT Technician & Senior System Administrator at a tech company
The main format for technical support is forum-based with tickets. This is not appropriate for big enterprises.
Read full review of Zimbra Collaboration »

Review 1 of 3

Technical Support

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