Compare Oracle vs Zoho | IT Central Station

Oracle Based on 1446 reviews.	Zoho Based on 16 reviews.
Top Comparisons
Zoho Reports vs. Oracle OBIEE Compared 0% of the time.	Oracle CRM vs. Zoho CRM Compared 3% of the time. Oracle OBIEE vs. Zoho Reports Compared 2% of the time.
Overview
The Oracle Corporation is an American global computer technology corporation, headquartered in Redwood City, California, United States. The company primarily specializes in developing and marketing computer hardware systems and enterprise software products particularly its own brands of database management systems. In 2011 Oracle was the second-largest software maker by revenue, after Microsoft. The company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning software, customer relationship management software and supply chain management software.	Information Not Available
Sample Customers
Oracle CRM: Tªrk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology Oracle Service Cloud: Pacifico Seguros Generales, Elsevier B.V., Madison Area Technical College, Bigtree Entertainment, Pvt. Ltd., HM Land Registry, Walmart Stores Inc., MakeMyTrip Ltd., Orbitz Worldwide LLC, Big Fish Games Inc. Siebel CRM: Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB NetSuite CRM+: 2Pure, Accuvant, Adtegrity, Advantage Sign Supply, Bonneville Environmental Foundation, CallidusCloud, Capitol Coffee Systems, Cardinal Path Oracle Sales Cloud: Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd. Oracle Essbase: CHU de Rennes, Bellco Credit Union, Akindo Sushiro Co. Ltd, Deutsche Telekom AG, Samarco MineraÊo S.A., PCCW Ltd., QDQ media S.A.U., Boiron Italia, Specialized Bicycle Components Inc., Akindo Sushiro Co. Ltd., Air Canada, Daelim Industrial Co. Ltd. Oracle OBIEE: Banca Transilvania, BeckmanCoulter, Hong Kong Housing Society, HealthShare, Ivanhoe Cambridge Unifies, and Home Credit, and Finance Bank. Oracle WebCenter: Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries Oracle Beehive: Oracle NetSuite ERP: 2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators Oracle Application Express (APEX): Hepart AG, pharmasol, SATLOG, Collège Bois-de-Boulogne	Zoho CRM: JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult Zoho Reports: Suzuki, American Pacific Mortgage, KPMG, Air Canada, University of Michigan, BricozOr, WorldWide Express, The University of Melbourne, Novartis, SAIC Zoho Creator: Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert Zoho Invoice: Spin66 Studio, Homes Aglow House Staging Service, Gatsby Valet & Parking Services, Cookie Department, Brandography Web Marketing
Popular Solutions
Oracle Database 23 reviews Oracle Linux 23 reviews Oracle E-Business Suite 18 reviews	Zoho Recruit 1 reviews Zoho Reports 1 reviews
Top Industries
Software R&D Company 35% Financial Services Firm 9% Comms Service Provider 9% Media Company 6%	Software R&D Company 30% Financial Services Firm 15% Comms Service Provider 11% Media Company 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Dragan Bjedov
Java Developer at a tech vendor
What is our primary use case?
Java (SE, EE, JavaFx) and RCP development. I'm also developing plugins for NetBeans IDE.…
Read full review of NetBeans »
MichelCote
Senior Consultant at a tech services company
What is our primary use case?
Centralization of the budgeting process. Our company was using Excel spreadsheets to…
Read full review of Oracle Hyperion »
Arnold-Miranda
Enterprise Architect - Banking & Wealth at a financial services firm
What is our primary use case?
We use it as the Master Data Management platform for a large bank in Australia which has…
Read full review of Oracle Customer Hub »
Aftab Mohammed
Manager at a construction company
How has it helped my organization?
It has simplified the process completely, and even though it has many features…
Read full review of JD Edwards EnterpriseOne »
ICTdelivery567
ICT Service Delivery Manager
What is our primary use case?
We are using the on-premise deployment model of this solution. We chose this solution…
Read full review of Oracle Identity Governance »

Review 1 of 5

Asif Hussain
Senior Project Manager / RPA Architect at Royal Cyber Inc.
What is our primary use case?
Simple to use, and a comprehensive enough recruitment management tool Easy to acquire…
Read full review of Zoho Recruit »
CraigWillis
Business Development Director
What is our primary use case?
We use Zoho Reports for process, organisational analysis, and improvement. This means…
Read full review of Zoho Reports »

Review 1 of 2

Customer Service

Gokhan Atil
Database Architect, Oracle ACE Director at Bilyoner.com
At the same level as other Oracle products.
Read full review of Oracle Enterprise Manager »
Robin Saikat Chatterjee
Head of Oracle Exadata Centre of Excellence at a tech services company
We have not faced any major issues with the product.
Read full review of Oracle Enterprise Manager »
zanemaynard
Manager of Infrastructure at a tech services company
Customer Service: Support from Oracle in general is good. I would give customer service a rating of four out of five....
Read full review of Oracle VM VirtualBox »
Amandeep Singh Gadiock
Oracle ATG e-Commerce Architect at a tech services company
I would rate it at very good, four on a scale from one to five, where five is the best.
Read full review of Oracle ATG »
Fahd Mirza Chughtai
Cloud Architect, Oracle ACE, Oracle DBA at Pythian
Oracle Support is always helpful and reliable.
Read full review of Oracle Multitenant »
Robin Saikat Chatterjee
Head of Oracle Exadata Centre of Excellence at a tech services company
The customer service and technical support we have received has been very good. We have had a chance to interact with...
Read full review of Oracle Exalogic »
Fahd Mirza Chughtai
Cloud Architect, Oracle ACE, Oracle DBA at Pythian
Excellent.
Read full review of Oracle Database as a Service »
Nitin Vengurlekar
CTO/Architect at Viscosity North America
It’s a very solid platform. Oracle has been good at managing the support.
Read full review of Oracle Database Appliance »
Anonymous User
Software Engineer at a financial services firm
The people who used to work in Oracle are responsible for the tentative troubleshooting at the 1st stage. Then if we...
Read full review of Oracle Database »
Anonymous User
Principal, Enterprise Architect at a tech services company
There are various ways to reach out to technical support. At this moment, Oracle is focusing on cloud. Whenever they...
Read full review of Oracle Integration Cloud Service »
Anonymous User
Sr. Enterprise Architect at a tech consulting company
The support on the Exalogic is much better than other, non-engineered Oracle environments. Exalogic comes included...
Read full review of Oracle Exalogic »
Anonymous User
Engineer at a tech services company
They're good.
Read full review of Oracle Enterprise Manager »
Anonymous User
Senior Software Engineer at a retailer
Customer Service: It is good and sometimes we don't get exact recommendations even though we give all details but it...
Read full review of Oracle Exadata »
Anonymous User
Manager - Technical at Molina Healthcare
Technical support again, is related more for the other group. We don't deal with this aspect. In regards to technical...
Read full review of Oracle SQL Developer »
Anonymous User
Database Manager at a tech services company
I had an ORA-0600 error which initially didn't "exist" because it wasn't mapping with technical support. It took them...
Read full review of Oracle Database »
Anonymous User
Assistant Vice President - (Unix) at a tech services company
Experience with Sun support was absolutely fantastic, but it deteriorated a little when Oracle support took over.
Read full review of Oracle Solaris »
Anonymous User
Quality Assurance at a manufacturing company
Customer Service: The training people were good. Technical Support: I have not had to deal with support.
Read full review of Oracle Application Testing Suite »
Anonymous User
DBA
Technical support is good.
Read full review of Oracle SQL Developer »
Anonymous User
IT Analyst
We have never ever had the need to use technical support.
Read full review of Oracle VM VirtualBox »
Anonymous User
Sr Software Engineer BI at IGT
I have used technical support in the past. They are okay. They're not that helpful at times, but the documentation is...
Read full review of Oracle OBIEE »
Ady Oren
NetSuite Administrator and DBA at a marketing services firm
Tech support is very good. If the support rep does not know the answer, they are very quick to escalate to the right...
Read full review of NetSuite OneWorld »
Isaac Nelson Walulya
‎Solutions Consultant
Initially, the tech support was horrible. But, over time, the support engineers have improved. I find the tech...
Read full review of Oracle VM »
Anonymous User
Programmer Analyst Team Lead at a manufacturing company
We have used technical support when we have had some issues. It's pretty good; a very good support model. You create...
Read full review of Oracle Database »
Anonymous User
OBIEE 11g Certified Developer at a tech services company
Customer Service: 9/10 - Excellent support from the Oracle team. Technical Support: 9/10 - They're excellent.
Read full review of Oracle OBIEE »
Anonymous User
Chief, Application Management Branch at a government
Technical support is definitely challenging as they are not always the most forthcoming with information, nor are...
Read full review of Oracle Database »
Anonymous User
Test Consultant at a government
I haven't needed to use technical support.
Read full review of Oracle Application Testing Suite »
Anonymous User
OATS Engineer-Onsite Consultant at a energy/utilities company
We had raised a Service request regarding OLT (Oracle Load test) tool with Oracle and the customer service was prompt.
Read full review of Oracle Application Testing Suite »
Anonymous User
Team Leader at a tech consulting company
I would give technical support a seven out of 10 rating.
Read full review of Oracle Database »
Anonymous User
Senior Oracle DBA at a tech services company
Technical support was excellent.
Read full review of Oracle Database Appliance »
Agustin Caveda Mas
‎Senior Presales Engineer of DataCenter and Digital Transformation at a comms service provider
The tech support is good.
Read full review of Oracle VM »

Review 1 of 30

CraigWillis
Business Development Director
There is a good support portal. Questions are answered quickly. Their team is happy to jump on a WebEx to help you...
Read full review of Zoho Reports »
Anonymous User
Business Analyst at a retailer
Customer Service: Customer service is a 4/5. They will answer your questions quickly, and generally provide helpful...
Read full review of Zoho Reports »
Anonymous User
Lead, Marketing Research & CRM Activities at a tech services company
Customer Service: It's poor. Technical Support: Poor, as they don't answer you call or emails at first your first...
Read full review of Zoho CRM »
Anonymous User
Web Marketing
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Zoho Reports »
Anonymous User
CEO at a consultancy
Customer Service: 5 out of 5 Technical Support: 4 out of 5
Read full review of Zoho CRM »
Anonymous User
Skip Tracer | 10+Years Specializing in Unclaimed Money | Find Unclaimed Money | Finding Heirs at AURFS Pty Ltd trading as Money Catch
Customer Service: As a paid user the wait is usually around 48 hrs, it would be great as a paid user to always be...
Read full review of Zoho CRM »
Anonymous User
Director
Customer Service: Excellent. the support team have been very helpful, on one occasion even writing a particularly...
Read full review of Zoho Reports »
Anonymous User
Sales & Marketing Account Manager
Customer Service: It was very good, quick, and efficient. Technical Support: It was very good, quick, and efficient.
Read full review of Zoho Campaigns »
Anonymous User
IT Manager at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Zoho Reports »
Anonymous User
Client Partner at a tech company
Customer Service: Only chat is available, connecting over the phone is impossible. Some of the questions I had...
Read full review of Zoho CRM »
user34323
MSc student at a university
Customer Service: I don't remember even needing to use customer service so I cannot comment here. Technical Support:...
Read full review of Zoho Reports »

Review 1 of 11

Technical Support

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Oracle vs Zoho

What is our primary use case?

What is our primary use case?

What is our primary use case?

How has it helped my organization?

What is our primary use case?

What is our primary use case?

What is our primary use case?