Compare PageUp People vs Ramco

PageUp People

Based on 11 reviews.

Ramco

Based on 12 reviews.

Sample Customers

PageUp People

MYER, Target, coles, Fujitsu, Michael Hill

Ramco HCM

Lifestyle, Bata, Dabur

Popular Solutions

PageUp People

0 reviews

Ramco HCM

6 reviews

Top Industries

Legal Firm

14%

Computer Software Company

11%

University

10%

Financial Services Firm

Computer Software Company

14%

Comms Service Provider

Government

Media Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

CarloGalati
Director at Edge HR
We typically do the requirements, and we recommend a system to our clients, and they contract directly with that...
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Review 1 of 1

Sudarsan Santhosh Kumar S.
Senior Application Development Specialist at Accenture
I'm an implementer, not an end user. I gather equipment from the customer and configure the product end to end for...
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Review 1 of 1

Customer Service

Anonymous User
Recruitment Manager at a healthcare company
The product is very good and didn’t require a lot of support.
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Anonymous User
Senior Advisor, Recruitment at a university
24/7 support is available via telephone, email or chat. 95% of issues are able to be dealt with successfully by 1st...
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Anonymous User
General Manager Learning And Hr Services at a non-tech company
Technical support is very good. We have a dedicated Technical Account Manager (TAM) who understands our business.
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Anonymous User
Recruitment Advisor at a energy/utilities company
The technical support is very good. I never really had to ask for assistance as a recruiter. The initial training...
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Anonymous User
Workday HCM Consultant at a tech services company
If I could, I would rate their technical support with an 11 out of 10. I have never encountered the high level of...
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Anonymous User
Senior Programme Officer Digital Health at a government
Technical support was strong. I would give it an 4/5. I never waited long and generally was able to get support each...
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Anonymous User
Assistant Director, Senior Hris Analyst at a government
Technical support from the helpdesk was great: 4/5. With the existing account management structure, you generally...
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CarloGalati
Director at Edge HR
Their support is excellent.
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Anonymous User
Senior People Systems Administrator at a non-tech company
I would rate the technical support 100/100.
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Anonymous User
Recruiter at a transportation company
The customer service is great and the technical support is good.
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Anonymous User
Assistant Manager Recruitment at a government
Technical support is poor.
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Review 1 of 11

Sudarsan Santhosh Kumar S.
Senior Application Development Specialist at Accenture
I rate Ramco support 10 out of 10. If you need help with anything on the backend or anything goes wrong, their...
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Anonymous User
Human Resources Information System Product Specialist (Ramco HCM) at a tech services company
Technical support is 6.5 out of 10.
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Sajan Nair
IT Director at a manufacturing company
There is a portal which mostly runs on Jira. We create a ticket and there is an agreed timeline and we have an...
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Niraj Sah
HCM Business Analyst at a tech services company
They are definitely supportive. They have some timelines based on the category of the issue like bugs, enhancements....
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Anonymous User
Senior Business Analyst at a energy/utilities company
Support is improving, but a lot needs to be done.
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Anonymous User
Head - HR Transformation (APAC) at a recruiting/HR firm
As part of the due diligence, I had to speak with the technical team multiple times during the initial implementation...
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Sabith Muhammad
HCM Consultant at Western International
The technical support for this solution is okay. I would rate them a six out of ten.
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Anonymous User
Digital HR at a consumer goods company
The technical support is handled by a second party and we don't have an in house IT set up. Support was cumbersome...
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Anonymous User
Functional Consultant-IT Services at a tech services company
Ramco has improved technical support a lot. Having said that, they have a technical team in Chennai who receive the...
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Anonymous User
Business Analyst at a tech services company
Technical support is good, but there's room for improvement. You have to rely heavily on the support team during the...
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Review 1 of 10

Technical Support

No Data Available

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