Pega vs Salesforce

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Pega
Based on 106 reviews.
Salesforce
Based on 374 reviews.
Latest Research
Overview
Pegasystems Inc. is a publicly traded American software company based in Cambridge, Massachusetts, with offices throughout North America, Europe and Asia. It has several products that focus on customer service and predictive analytics. Pegasystems was founded in 1983 by CEO and Chairman Alan Trefler. The company went public in 1996 and began trading on NASDAQ under the symbol PEGA. Pegasystems' customers are in various sectors such as financial services, insurance, healthcare, communications & media, life sciences, and government.
Salesforce.com is a cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management product, Salesforce also tries capitalizing on commercial applications of social networking through acquisition. As of 2015, it is one of the most highly valued American cloud computing companies with a market capitalization of $50 billion, It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index.
Sample Customers
Pega BPM
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Antenna Mobility Platform
AEGIS Insurance Services, AIG, Cisco, Heathrow, JABIL, QBE, Safelite AutoGlass, Telstra, Vodafone Germany, Xchanging
Pega CRM
The State of Maine, Aegis, Aegon, AIG Japan, ING
Pega Sales Automation
nissha, ocbc bank, telecom, bny mellon
Salesforce Sales Cloud
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Salesforce Service Cloud
Stanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva
Salesforce Platform
ADP
Popular Solutions
Top Industries
Financial Services Firm
25%
Computer Software Company
13%
Comms Service Provider
7%
Manufacturing Company
7%
Educational Organization
36%
Computer Software Company
11%
Financial Services Firm
7%
Comms Service Provider
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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