Pega vs Salesforce

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Pega
Based on 13 reviews.
Salesforce
Based on 101 reviews.
Top Comparisons
Compared 40% of the time.
Compared 22% of the time.
Overview
Pegasystems Inc. is a publicly traded American software company based in Cambridge, Massachusetts, with offices throughout North America, Europe and Asia. It has several products that focus on customer service and predictive analytics. Pegasystems was founded in 1983 by CEO and Chairman Alan Trefler. The company went public in 1996 and began trading on NASDAQ under the symbol PEGA. Pegasystems' customers are in various sectors such as financial services, insurance, healthcare, communications & media, life sciences, and government.Salesforce.com is a cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management product, Salesforce also tries capitalizing on commercial applications of social networking through acquisition. As of 2015, it is one of the most highly valued American cloud computing companies with a market capitalization of $50 billion, It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index.
Sample Customers
Pega BPM: The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Antenna Mobility Platform: AEGIS Insurance Services, AIG, Cisco, Heathrow, JABIL, QBE, Safelite AutoGlass, Telstra, Vodafone Germany, Xchanging
Pega CRM: The State of Maine, Aegis, Aegon, AIG Japan, ING
Salesforce Sales Cloud: Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Salesforce Service Cloud: Stanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva
salesforce.com Desk.com [EOL]: One Kings Lane, Munchery, ZenPayroll, Spotify, SoundCloud, Pandora
Salesforce App Cloud: ADP
Popular Solutions
Top Industries
Software R&D Company
29%
Comms Service Provider
12%
Financial Services Firm
12%
Retailer
8%
Software R&D Company
41%
Comms Service Provider
9%
Financial Services Firm
6%
Media Company
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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