Pega vs SAP

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Pega
Based on 37 reviews.
SAP
Based on 545 reviews.
Latest Research
Overview
Pegasystems Inc. is a publicly traded American software company based in Cambridge, Massachusetts, with offices throughout North America, Europe and Asia. It has several products that focus on customer service and predictive analytics. Pegasystems was founded in 1983 by CEO and Chairman Alan Trefler. The company went public in 1996 and began trading on NASDAQ under the symbol PEGA. Pegasystems' customers are in various sectors such as financial services, insurance, healthcare, communications & media, life sciences, and government.
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Sample Customers
Pega BPM: The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Antenna Mobility Platform: AEGIS Insurance Services, AIG, Cisco, Heathrow, JABIL, QBE, Safelite AutoGlass, Telstra, Vodafone Germany, Xchanging
Pega CRM: The State of Maine, Aegis, Aegon, AIG Japan, ING
Pega Robotic Process Automation: eBay Enterprise, M&I Bank
Pega Sales Automation: nissha, ocbc bank, telecom, bny mellon
SAP CRM: Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.
SAP Sales Cloud: Medtronic, Day & Zimmerman, Harlequin Sales Corp, Mohawk Industries, German Football Association, Nebraska Book Company Inc., Goodwill Industries San Joaquin Valley Inc., Skullcandy, ContiTech AG
SAP Mobile Platform: Swarovski, CareFusion Corp., Adarsh Credit Co-operative Society Ltd.
SAP Service Cloud: INICOM, Dulux
SAP Contextor: BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour
Popular Solutions
Top Industries
Computer Software Company
35%
Financial Services Firm
14%
Comms Service Provider
13%
Energy/Utilities Company
6%
Computer Software Company
34%
Comms Service Provider
18%
Energy/Utilities Company
6%
Manufacturing Company
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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