Pega vs SmartBear

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Pega
Based on 106 reviews.
SmartBear
Based on 205 reviews.
Overview
Pegasystems Inc. is a publicly traded American software company based in Cambridge, Massachusetts, with offices throughout North America, Europe and Asia. It has several products that focus on customer service and predictive analytics. Pegasystems was founded in 1983 by CEO and Chairman Alan Trefler. The company went public in 1996 and began trading on NASDAQ under the symbol PEGA. Pegasystems' customers are in various sectors such as financial services, insurance, healthcare, communications & media, life sciences, and government.
SmartBear Software is a software company which provides tools for software developers, quality assurance engineers and IT professionals. SmartBear Software is the unification of AutomatedQA, Eviware, the original Smart Bear Software and Pragmatic Software. Currently, SmartBear provides code review, automated testing, performance/load testing, API testing, performance profiling and development management tools. These include:
Sample Customers
Pega BPM
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Antenna Mobility Platform
AEGIS Insurance Services, AIG, Cisco, Heathrow, JABIL, QBE, Safelite AutoGlass, Telstra, Vodafone Germany, Xchanging
Bitbar
Rovio, Paf, Supercell, NITRO Games, Seriously, AVG, Google, Bosch, Yahoo, Microsoft, Yandex, Mozilla, eBay, PayPal, TESCO, Cisco WebEx, Facebook, LinkedIn, skype, Subway
CucumberStudio
Cisco, Cardinal Health, Intuit, Smartbox, Accenture, Deliveroo
Popular Solutions
Top Industries
Financial Services Firm
25%
Computer Software Company
13%
Comms Service Provider
7%
Manufacturing Company
7%
Computer Software Company
17%
Financial Services Firm
15%
Comms Service Provider
9%
Manufacturing Company
8%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
Review 1 of 5
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.