Pega vs SugarCRM

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Pega
Based on 7 reviews.
SugarCRM
Based on 5 reviews.
Overview
Pegasystems Inc. is a publicly traded American software company based in Cambridge, Massachusetts, with offices throughout North America, Europe and Asia. It has several products that focus on customer service and predictive analytics. Pegasystems was founded in 1983 by CEO and Chairman Alan Trefler. The company went public in 1996 and began trading on NASDAQ under the symbol PEGA. Pegasystems' customers are in various sectors such as financial services, insurance, healthcare, communications & media, life sciences, and government.SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management system that is available in both open-source and commercial open-source applications. In February 2014, SugarCRM announced that they would no longer be releasing new open source versions of their Community Edition application and this would now be a bug fix only application.
Sample Customers
Pega CRM: The State of Maine, Aegis, Aegon, AIG Japan, ING
SugarCRM: Redglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
Popular Solutions
Top Comparisons
Compared 42% of the time.
Compared 19% of the time.
Top Industries
Financial Services Firm
28%
Manufacturing Company
9%
Comms Service Provider
9%
Insurance Company
6%
Retailer
23%
Marketing Services Firm
15%
Healthcare Company
8%
Comms Service Provider
8%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
No Data Available
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