Pega vs Verint

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Pega
Based on 33 reviews.
Verint
Top Comparisons
Compared 0% of the time.
Compared 1% of the time.
Compared 16% of the time.
Compared 6% of the time.
Compared 7% of the time.
Overview
Pegasystems Inc. is a publicly traded American software company based in Cambridge, Massachusetts, with offices throughout North America, Europe and Asia. It has several products that focus on customer service and predictive analytics. Pegasystems was founded in 1983 by CEO and Chairman Alan Trefler. The company went public in 1996 and began trading on NASDAQ under the symbol PEGA. Pegasystems' customers are in various sectors such as financial services, insurance, healthcare, communications & media, life sciences, and government.Verint Systems is a Melville, New York-based analytics company which was founded in 2002. The company sells software and hardware products for security, surveillance, and business intelligence. In 1999, Comverse Infosys was combined with another division of Comverse focused on security and the communications interception market. In 2001, Verint expanded into video security by combining with Loronix Information Systems, Inc., which had been previously acquired by Comverse.
Sample Customers
Pega CRM: The State of Maine, Aegis, Aegon, AIG Japan, ING
Pega Robotic Process Automation: eBay Enterprise, M&I Bank
KANA Enterprise: Albelli, Carphone Warehouse, Conrad Electronic Benelux, Sears, Cheshire West and Chester Council, Tilburg University, North Ayrshire Council, Falkirk Council, City of San Francisco, City of Minneapolis
Kana Express: Tilburg University, DAS, Windesheim, VRT Belgium, SUSA Student Employment Agency, Sunweb, POD MI, Cendris, Bindinc, Tele Ticket Service, GVB Amsterdam, Conrad Electronic Benelux
Verint Experience Cloud: ABN AMRO, ABSA Bank, Admiral Group PLC, Aegon, Allianz, Amtrak, Banco Sabadell, Blue Cross Blue Shield of Louisiana, BMW, bpost, Bullhorn, Capitec Bank, L’oreal
Popular Solutions
Top Industries
Computer Software Company
41%
Comms Service Provider
12%
Financial Services Firm
10%
Energy/Utilities Company
5%
Computer Software Company
26%
Comms Service Provider
14%
Insurance Company
14%
Financial Services Firm
8%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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