Compare Perforce vs Planview

Perforce

Based on 101 reviews.

Planview

Based on 147 reviews.

Sample Customers

Hansoft

Ericsson, EA, OHB, Schneider Electric

Planview AdaptiveWork

Cisco Capital, JLL, Conagra Brands, Cargill, JLL, IBM, IIROC, Siemens Energy

Planview PPM Pro

The Weather Channel, corcs, Crayola, Scan Health Plan, Vermont, Bank of the West, North West Company, University of Southern Mississippi, Jeffries, Purdue University, Chesterfield County Virginia, City of Memphis

Planview ProjectPlace

Thomas Jefferson University Hospitals, Florida Virtual Campus, Amazing.com, 2degrees NZ, Kendrick Content & Consulting

Popular Solutions

21 reviews

18 reviews

6 reviews

5 reviews

6 reviews

3 reviews

Top Industries

Educational Organization

14%

Computer Software Company

14%

Financial Services Firm

13%

Manufacturing Company

11%

Financial Services Firm

14%

Educational Organization

11%

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Saurav Krishna
Data Engineering and AI Intern at .3Lines Venture Capital
For API security purposes, we use the tool to host all our APIs. This allows us to take advantage of the security...
Read full review of Akana API Management »
Anonymous User
Senior Data Manager at a computer software company

Read full review of Helix Core »
Anonymous User
Developer at a tech services company

Read full review of JRebel »
Anonymous User
Principle engineer at a manufacturing company
Our use case for Klocwork is somewhat unusual. We're an embedded component provider for the military and aerospace...
Read full review of Klocwork »
AlonKalangel
DevOps Engineer at a manufacturing company

Read full review of Perforce QA Wizard Pro »

Review 1 of 5

VishalSingh11
Director BPM at a marketing services firm
Planview AdaptiveWork is a PPM tool for project management, timesheets, etc. It is different from other PPM tools....
Read full review of Planview AdaptiveWork »
Prateek Agarwal
Manager at Indian Institute of Management Visakhapatnam
We use it to manage our resources and the portfolio within our organization. We needed an online tool that could help...
Read full review of Planview PPM Pro »
Prateek Agarwal
Manager at Indian Institute of Management Visakhapatnam
It is a complete project planning software where you can work collaboratively with your team members. This solution...
Read full review of Planview ProjectPlace »
Nick Tso
Sr. Manager of Strategy at Sutter Health
We wanted a better way of engaging our 55,000+ employees and 12,000+ clinicians, from all across Northern California,...
Read full review of Planview IdeaPlace »
Nathan Streyle
Perfect Execution Manager at a manufacturing company
We have several different teams and they all have different boards for tracking, tasks, projects, and then completing...
Read full review of Planview AgilePlace »

Review 1 of 5

Customer Service

Rahul Shah
Principal Software Automation Engineer at PubMatic
For support, I generally use Google or other online sources.
Read full review of BlazeMeter »
Kristina Bogojevska
Product Manager at a manufacturing company
Their support is amazing. We have a technical consultant from Perfecto with whom we work. Whenever we need help with...
Read full review of Perfecto »
Govindaraj Ponnusamy
Automation Architect at a tech consulting company
Whenever we have a doubt about mobile device testing, we just go to the Perfecto site and what we need will be there....
Read full review of Perfecto »
Sameer Bakshi
Test Specialist at IBM
Their technical support is very good. They immediately respond to our queries and try to resolve them in the best way...
Read full review of Perfecto »
Anonymous User
Senior Product Specialist at a tech services company
They're hyperresponsive. They have regular calls to see what exactly we are doing with Klocwork and how we are doing....
Read full review of Klocwork »
Anonymous User
SCM administrator at a tech company
Technical support for routine issues and tutoring beginners is absolutely the best. They follow up until you are...
Read full review of Helix Core »
Anonymous User
Principal Consultant - Business Analysis / Project Management / Account Management at a tech consulting company
Easy to use and effective.
Read full review of BlazeMeter »
Anonymous User
Head of Quality at a comms service provider
The support that we are getting is really valuable. The technical support is top-notch. There is a dedicated person...
Read full review of Perfecto »
Anonymous User
Automation Consultant at a consultancy
I work closely with my Perfecto vendor and he is very supportive. Every time there is a new update he will share it...
Read full review of Perfecto »
Anupam Narayan
Performance Engineer Manager at a financial services firm
I rate the technical support an eight out of ten.
Read full review of BlazeMeter »
Anonymous User
IT Quality Control at a insurance company
I commend their tech support. Their support is very efficient, very helpful, and very personalized. They just go...
Read full review of Perfecto »
Anonymous User
Test Lead at a tech services company
Customer Service: It's been 100%. Technical Support: It's been 100%.
Read full review of Perfecto »
Bob Dean
Principle Engineer at MTSI
Technical support is very good. Most of my tickets have been closed. If I put in a report, request, show a bug to...
Read full review of Klocwork »
Steve Ybarra
QA Automation Engineer
I rate BlazeMeter support ten out of ten. The BlazeMeter team has been fantastic. Anytime we need something, they're...
Read full review of BlazeMeter »
Ravi
Software Solutions Engineer at Meteonic Innovation Pvt. Ltd.
Very good.
Read full review of Klocwork »
Analyn Garbosa
Project Manager at a financial services firm
The technical support has been very helpful. Whenever we raise a ticket from the support website portal, they reach...
Read full review of Perfecto »
Anonymous User
QA Automation & Perform Lead (C) at Canadian Tire
The technical support is excellent. When we had hiccups during deployment, they responded quickly with effective...
Read full review of BlazeMeter »
Anonymous User
Works
Their support is pretty good and normally gets back to me within one day. One time, instead of the support rep taking...
Read full review of BlazeMeter »
Anonymous User
Senior Technical Consultant at a healthcare company
The technical support is good.
Read full review of Helix Core »
Anonymous User
Responsible for Test Management at a tech services company
The current version of the solution is very stable, so we've never had to contact technical support.
Read full review of Perfecto »
Anonymous User
VP QA Performance Engineer at a financial services firm
I have not used the support from the vendor.
Read full review of BlazeMeter »
Anonymous User
Chief Technology Officer at a non-profit
Any questions we had were addressed promptly by knowledgeable individuals.
Read full review of BlazeMeter »
Anonymous User
Lead Software QA Engineer at a tech services company
Support is adequate. Getting initial responses for support issues can sometimes be slow.
Read full review of BlazeMeter »
Maria Aguas
Test Lead at World Vision International
BlazeMeter's tech support team has been excellent, providing helpful and responsive assistance through chat and email...
Read full review of BlazeMeter »
Anonymous User
Owner/CEO at a tech services company
Customer Service: It's great. Technical Support: It's great.
Read full review of Helix ALM »
Varun
Service Virtualization Developer at a tech services company
We have weekly calls with the BlazeMeter support team, and that's a great thing. During those calls they will ask if...
Read full review of BlazeMeter »
AlonKalangel
DevOps Engineer at a manufacturing company
We work with engineers that support Perforce. If they need assistance then they contact Perforce themselves to ask...
Read full review of Perforce QA Wizard Pro »
Anonymous User
Senior Software Engineer at a manufacturing company
We have not encountered any problems at my level. I have no idea how the technical support is.
Read full review of Klocwork »
Ravi
Software Solutions Engineer at Meteonic Innovation Pvt. Ltd.
Technical Support is very good. They took only hours to resolve most of my issues.
Read full review of Klocwork »
Anonymous User
Software Developer at a media company
Technical support was OK for some situations.
Read full review of BlazeMeter »

Review 1 of 30

Prateek Agarwal
Manager at Indian Institute of Management Visakhapatnam
Some improvement is needed in the customer support services. Sometimes, the user will face an issue and the customer...
Read full review of Planview ProjectPlace »
Anonymous User
Director of Enterprise Program and Portfolio Management at a retailer
My experience with their tech support was great. We had no issues. They were responsive and knowledgeable.
Read full review of Planview Portfolios »
Jai Agarwal
IT Project Manager at Orange España
Customer support is provided by the company according to the licenses. I would rate them an eight out of ten because...
Read full review of Planview ProjectPlace »
Anonymous User
Senior Enterprise Architect at a financial services firm
Customer Service: 7 out of 10 Technical Support: 7 out of 10
Read full review of Planview Portfolios »
Dawn McClure
IT Project Manager at a manufacturing company
I haven't contacted technical support but the admin has. Support has been responsive and knowledgeable.
Read full review of Planview PPM Pro »
Raghavender Benkal
PM Systems Analyst at a insurance company
They have been excellent. They're very accessible. I would give their support team the highest rating because of the...
Read full review of Planview Portfolios »
Anonymous User
Site Reliability Engineer at a wholesaler/distributor
I usually just Google online or going to their site. I think their site's very robust, explains a lot, and you can...
Read full review of Planview ProjectPlace »
Eli Gerson
Manager of Innovation at Ameren Corporation
Spigit's technical support is really excellent. They are so responsive to us, both in how fast they respond to us and...
Read full review of Planview IdeaPlace »
Anonymous User
Project Manager at a computer software company
I would rate the technical support just slightly below poor. We have found that for us to communicate with Planview...
Read full review of Planview Portfolios »
Anonymous User
Senior Consultant at a tech services company
Customer Service: 10/10 Technical Support: Technical support is great. They have got really good experts on their team.
Read full review of Planview Portfolios »
Anonymous User
Director IT at a insurance company
We're not live yet, so I can't speak to post go-live technical support.
Read full review of Planview Portfolios »
Anonymous User
Vice President, PMO Portfolio Management at a insurance company
I do use technical support. At the moment, I have to. Most of the time, they're knowledgeable. They tend to be...
Read full review of Planview Portfolios »
Anonymous User
Sr PPM Service Manager at a pharma/biotech company
Overall, the technical support has good people who are knowledgeable. They are a little overworked. At least, they...
Read full review of Planview Portfolios »
Anonymous User
Manufacturing Manager, Capital COE at a manufacturing company
We meet with our Planview representative once a week. If we have any questions, we just ask her, then she gets us the...
Read full review of Planview AgilePlace »
Stephen Budd
PMO Manager at a energy/utilities company
Technical support is excellent. We've had some issues that have been dealt with very efficiently. There's a very...
Read full review of Planview PPM Pro »
Anonymous User
Sr Analyst at a financial services firm
We've used that technical support. We have faced some challenges with some of the enhancement requests that we might...
Read full review of Planview Portfolios »
Saumya Singh
Developer at Thermo Fisher Scientific Inc.
I use their technical support all the time and they're absolutely great. A few of them aren't. I also use the...
Read full review of Planview PPM Pro »
Shantel Lutz
Global Applications Functional Lead at Carlisle Companies Incorporated
Technical support is absolutely great. Anytime that I have to actually submit in a ticket, I have a resolution...
Read full review of Planview PPM Pro »
Vamsi KiranPasala
Specialist Project Solutions at Flowserve Corporation
Technical support is awesome. I personally know Natalia. I have been interacting with her for my last couple of...
Read full review of Planview Portfolios »
Anonymous User
Senior Director at a pharma/biotech company
Technical support is fair. Some people are very talented and very knowledgeable but others are not. They're generally...
Read full review of Planview Portfolios »
Anonymous User
Innovation Consultant at a healthcare company
The biggest room for improvement for Planview, from a customer relationship standpoint, is to bring more value to...
Read full review of Planview IdeaPlace »
TylerStewart
Manager of IT at Regions bank
When we put in tickets, they are responded to them as quickly as possible. There is improvement there on responding...
Read full review of Planview Portfolios »
Anonymous User
PMO Project Manager, PMO / QA at a financial services firm
Customer Service: 6 out of 10. Hard to get a hold of anyone with urgency, root cause analysis, leadership,...
Read full review of Planview Daptiv »
Anonymous User
Planview System Admin/Project Coordinator IT PMO at a pharma/biotech company
Customer Service: Customer service is hit and miss. GREAT front-end c/s; not so great once you're up and running....
Read full review of Planview Portfolios »
Anonymous User
Associate Director, PPM Governance & Operations at a pharma/biotech company
There are people on my team in my organization who work with the technical team. I do not usually work with the...
Read full review of Planview Portfolios »
GeorgiaHauschild
Sr Program Manager at Fresenius Medical Care
So far, the support has been really good. We have a third-party through whom we submit most of our ticket issues. We...
Read full review of Planview Portfolios »
MartinMonteiro
Sr Domain Specialist at a healthcare company
We have used the technical support for a number of things, like reporting. We use our customer success team for any...
Read full review of Planview Portfolios »
Nick Tso
Sr. Manager of Strategy at Sutter Health
I haven't had a ton of interaction, but when I did use the technical support feature in Spigit they were pretty...
Read full review of Planview IdeaPlace »
ManishSrivastana
Project Manager at New Orleans Convention Center
I don't directly deal with the technical support because I'm a super users. We have an admin team for PPM Pro. They...
Read full review of Planview PPM Pro »
Jane Mattei
Project Administrator - PMI at a energy/utilities company
Excellent. The online documentation is very complete and useful, particularly for functions that are not often used....
Read full review of Planview Daptiv »

Review 1 of 30

Technical Support

No Data Available

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