Compare Planview vs Workfront | IT Central Station

Planview Based on 9 reviews.	Workfront Based on 22 reviews.
Overview
Information Not Available	Workfront is a Lehi, Utah-based software company that develops web-based work management and project management software that features enterprise work management, issue tracking, document management time tracking and portfolio management. Workfront also has offices in EMEA. In 2015, the company was renamed from AtTask to Workfront. In 2001, entrepreneur Scott Johnson had an idea for a software package that would allow companies to better manage workflow and communication.
Sample Customers
Planview PPM Pro: The Weather Channel, corcs, Crayola, Scan Health Plan, Vermont, Bank of the West, North West Company, University of Southern Mississippi, Jeffries, Purdue University, Chesterfield County Virginia, City of Memphis Projectplace: Thomas Jefferson University Hospitals, Florida Virtual Campus, Amazing.com, 2degrees NZ, Kendrick Content & Consulting	Workfront: Advance Autoparts, Emerson, Covario, Cisco, Caroma, TREK, Sapient Nitro, ATB, LexisNexis, CarPhone Warehouse
Popular Solutions
Planview PPM Pro 4 reviews Planview Enterprise 2 reviews Troux 1 reviews	Workfront 1 reviews
Top Comparisons
Changepoint Daptiv vs. Planview PPM Pro Compared 15% of the time. JIRA vs. Projectplace Compared 100% of the time.	JIRA vs. Workfront Compared 14% of the time.
Top Industries
Healthcare Company 15% Pharma/Biotech Company 14% Transportation Company 12% Financial Services Firm 12%	Financial Services Firm 23% Manufacturing Company 10% Real Estate/Law Firm 10% University 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mukesh Kumawat
Senior Consultant at a tech services company
What is most valuable?: The overall interface is very easy to use. It puts together strategy and execution across...
Read full review of Planview Enterprise »
EPOAnalyst227
Enterprise Project Office Analyst at a financial services firm
What is most valuable?: Project data Reporting: My job involves data analysis, so the reporting feature is the most...
Read full review of Planview PPM Pro »
Bala Kalavala
Enterprise Solutions Architect
What is our primary use case?: We have used Troux every day over the last three years. • What is most...
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Review 1 of 3

Anonymous User
Quality and Office Manager at a tech consulting company
What is most valuable?: Timesheets Planning Real time KPI control No need for ad hoc reports. • How has it...
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Review 1 of 1

Customer Service

Lisa Sattler
Project Manager at a pharma/biotech company
I would rate technical support as very good!
Read full review of Planview PPM Pro »
Angela Suraci
Planview System Admin/Project Coordinator IT PMO at a pharma/biotech company
Customer Service: Customer service is hit and miss. GREAT front-end c/s; not so great once you're up and running....
Read full review of Planview Enterprise »
Shawne Slaughter
PMO Supervisor / Senior IT Project Manager at a government
The technical support has been great, although sometimes responses can take up to three days.
Read full review of Planview PPM Pro »
EPOAnalyst227
Enterprise Project Office Analyst at a financial services firm
I would give technical support a rating of 4/10. Technical support is requested via case submission, and Innotas...
Read full review of Planview PPM Pro »
Anonymous User
Senior Analyst - Business Systems at a financial services firm
I would give them 9 out of 10.
Read full review of Planview PPM Pro »
Anonymous User
Senior Enterprise Architect at a financial services firm
Customer Service: 7 out of 10 Technical Support: 7 out of 10
Read full review of Troux »
Bala Kalavala
Enterprise Solutions Architect
Its support to legacy paying customers is something PlanView is not handling well. We were unable to implement due to...
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Mukesh Kumawat
Senior Consultant at a tech services company
Customer Service: 10/10 Technical Support: Technical support is great. They have got really good experts on their team.
Read full review of Planview Enterprise »

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Scott Sax, MBA, PMP, PMI-RMP
Associate Director, PMO
Customer Service: Excellent. We've always had good response time, and the representatives have been knowledgeable....
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Maryland Tracy
Web Traffic Manager at a financial services firm
Customer Service: On a scale from 1 to 10, and 10 being the highest level a 10! Technical Support: On a scale from 1...
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Sam Montoya, CSM
Project Manager
Customer Service: I have not had one issue with Customer Service. They are generally quick to answer your questions...
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Anonymous User
Microsoft Dynamics CRM System Administrator at a manufacturing company
Customer Service: Outstanding. I get replies usually the same day. They are always availabel and friendly when we...
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Anonymous User
Director of Project Management at a tech company
Customer Service: Excellent, very timely attention to urgent issues. Technical Support: Excellent, always had the...
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Anonymous User
Senior Manager of IT at a university
Customer Service: Excellent. AtTask makes sure that customers have multiple methods of obtaining support, from custom...
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Anonymous User
Senior Process Analyst at a venture capital & private equity firm
Customer Service: The customer service is very good. A lot of the time, the help desk is willing to help but the...
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Anonymous User
Quality and Office Manager at a tech consulting company
Good. Though it is not so easy to obtain your specific answer, but in the end, you are directed to the right solution.
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Anonymous User
Owner
Customer Service: 5/10 - it is sometimes tough to get an advanced technician to review tickets. I find I am more...
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Anonymous User
Administrative Assistant at a tech services company
Customer Service: 5 out of 10. Technical Support: 5 out of 10.
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Anonymous User
IT Admin at a logistics company
Customer Service: They are really helpful. They are experts in their product and they will immediately identify when...
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Anonymous User
Creative Trafficker at a consultancy
Customer Service: Great! Super helpful and pretty good response time. Technical Support: When I have scheduled a...
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Anonymous User
Supervisor, Project Management at a pharma/biotech company
Customer Service: Customer service is great with Workfront. Everyone you speak to seems genuinely interested in...
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Anonymous User
IT Project Manager at a tech services company
Customer Service: 5/10 - No issues with customer service. Technical Support: 5/10. Great technical support --...
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Anonymous User
VP Marketing at a financial services firm
Customer Service: The customer service is great once you get the right person on the phone. Sometimes the person...
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Anonymous User
Sr Project Manager-Resource & Infra
Customer Service: Very good! There are easy ways to submit "help"-type tickets and they are always picked up within...
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Anonymous User
Specialist, Planning & Integration at a energy/utilities company
Customer Service: Level of customer service is excellent. Technical Support: Level of technical support is excellent.
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Anonymous User
Marketing Projects Manager at a leisure / travel company
Customer Service: Workfront support is quick and responses are elaborated, always providing a workaround if there...
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Anonymous User
Workfront (AtTask) System Administrator at a financial services firm
Customer Service: Customer service is pretty good. Our customer service rep is very responsive. I log into the...
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Anonymous User
Traffic Manager at a tech company
Customer Service: We have Platinum support, and are very well looked after. Our customer service representative is...
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Technical Support

No Data Available

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