Compare PortSwigger vs Tenable

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Sample Customers

PortSwigger Burp Suite Professional

Google, Amazon, NASA, FedEx, P&G, Salesforce

PortSwigger Burp Suite Enterprise Edition

Nasa, Disney, Dow Jones, Iberia Bank, IBM, Ernest and Young, Apple, Ryanair, Thyssenkrupp, Delivery Hero

Tenable Nessus

Bitbrains, Tesla, Just Eat, Crosskey Banking Solutions, Covenant Health, Youngstown State University

Tenable Vulnerability Management

Global Payments AU/NZ

Tenable Security Center

IBM, Sempra Energy, Microsoft, Apple, Adidas, Union Pacific

Tenable.io Web Application Scanning

IMDEX

Popular Solutions

PortSwigger Burp Suite Professional

24 reviews

PortSwigger Burp Suite Enterprise Edition

5 reviews

Tenable Nessus

35 reviews

Tenable Security Center

28 reviews

Tenable Vulnerability Management

28 reviews

Top Industries

Comms Service Provider

23%

Computer Software Company

14%

Financial Services Firm

Government

Educational Organization

22%

Computer Software Company

11%

Government

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Sonali Gedam
Qulity Engineer at Lloyds Banking Group PLC
We use PortSwigger Burp Suite to scan our internal banking journey. Where we have customer-based applications in the...
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Mustufa Bhavnagarwala
CyberRisk Solution Advisor at a consultancy
I use PortSwigger Burp Suite Enterprise Edition in my company to do the vulnerability assessment manually and test...
Read full review of PortSwigger Burp Suite Enterprise Edition »

Review 1 of 2

Matthew Weisler
Sole Proprietor at Core-Infosec
I implement the solution as a vulnerability management tool for client use cases. It can be used for public factors...
Read full review of Tenable Nessus »
Jahanzeb Feroze Khan
Assistant Manager Network Security at Institute of Business Administration, Karachi
The fundamental objective of this product is to enhance the overall security, be it through verification within the...
Read full review of Tenable.io Web Application Scanning »
François PICHARD
Solution and Demand Manager at SFR
I am using Tenable SC to detect vulnerabilities, and we are in the process of testing the solution.
Read full review of Tenable Security Center »
Anonymous User
Director - Information Risk Management at a consultancy
We have three or four use cases. The first is enterprise vulnerability management through continuous scanning. Twice...
Read full review of Tenable SecurityCenter Continuous View [EOL] »
HARI EDARA
IT Manager at State of Texas

Read full review of Tenable Cloud Security »

Review 1 of 5

Customer Service

VinothKumar5
Senior Consultant at Hexaware Technologies Limited
PortSwigger has something called Academy where you can go to learn about many things related to security testing.
Read full review of PortSwigger Burp Suite Professional »
Mustufa Bhavnagarwala
CyberRisk Solution Advisor at a consultancy
I have never contacted the solution's technical support team for any help.
Read full review of PortSwigger Burp Suite Enterprise Edition »
Mouli Siramdasu
Associate Consultant at ATOS
Technical support was excellent. They were very fast. They also offered good documentation which was very helpful to...
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AnkithKumar
Application Security Consultant at a tech services company
I have not needed to use the support from PortSwigger Burp Suite Professional.
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Prasenjit Roy
Sr. Cloud Solution Architect - SAP on Azure at Accenture
Technical support is very good.
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Siddharth-Singhal
Consultant at a consultancy
The technical support is quite good.
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Anonymous User
IT Manager at a manufacturing company
Support depends on how much you're paying. We get good support from them which we need because there are lots of...
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Anonymous User
IT Auditor & Compliance Officer at a tech vendor
I would rate their technical support a five out of five.
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Anonymous User
Penetration Testing Advisor at a tech services company
I didn't use technical support.
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Nirosh Anda
Chief Info Sec Engineer at Sri Lanka CERT
The technical support is all right. This said, we have requested support on a couple of occasions, specifically one...
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Anonymous User
Information Systems Security Officer at a financial services firm
I have not used technical support, but online documentation and Help have always been sufficient.
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Anonymous User
Works
We have not needed to contact technical support, although there is a very big community of users.
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Anonymous User
Cyber Security Engineer at a transportation company
The support for the Enterprise solution isn't the best (I'd rate it as three out of five), but the Professional...
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Saminda Jayawardene
Compliance Manager at a tech services company
We haven't had any reason yet to contact technical support. Aside from support, they should hold consistent webinars...
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CyberSecAn08987
Cyber Security Analyst at a tech vendor
I have not needed to use the solution's technical support.
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Anonymous User
Cyber Security Specialist at a university
We can easily reach out to PortSwigger Burp Suite Professional support by phone, email, chat option, and a ticketing...
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Anonymous User
AVP - Software Quality Assurance at a tech services company
We haven't had to contact technical support.
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Anonymous User
Senior Information Security Analyst at a tech services company
Apologies. Never Tried.
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Anonymous User
Senior Security Engineer at a insurance company
We have used technical support three times, and each time received an email within twenty-four hours. They first try...
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Nagaraj Sheshachalam
Lead Cyber Security engineer at a manufacturing company
Technical support is not so easy to get a hold of. We had to learn most of the things through the documentation....
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Anonymous User
Founder and Director at a financial services firm
The solution offers good support services. There's also the product team that can assist. Overall, I've been happy...
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Rahul Patel
Cyber security Lead at a manufacturing company
I've had lots of calls with technical support. When we raise a ticket, we get a very quick response.
Read full review of PortSwigger Burp Suite Enterprise Edition »
Anonymous User
Cyber Security Analyst at a comms service provider
I have also had some queries and I have used their support services. It was like all solutions out there. They are...
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Manikantha Nagireddy
Security Tester at Ray Business Technologies Private Limited
The solution is implemented through a third-party team.
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Anonymous User
Cyber Security Analyst at a tech services company
We've got very good support from their team.
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Anonymous User
Director at a consultancy
I haven't needed to contact their technical support.
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Shrey Sethi
Penetration Tester at a tech services company
The documentation is very good, so I have never needed to contact technical support.
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Anonymous User
Senior IT Security Analyst at a transportation company
I have not used the support from PortSwigger Burp Suite Enterprise Edition because it is straightforward.
Read full review of PortSwigger Burp Suite Enterprise Edition »
SivaPrakash
Senior Test Engineer II at a financial services firm
PortSwigger Burp's technical support is all right. The issues are resolved very quickly so we don't have to wait for...
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Anonymous User
IT Manager at a manufacturing company
The technical support team is very good. They are quick at responding and they help us to resolve issues within the...
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Review 1 of 30

Rafael Ustariz
IT security consultant at Netready LATAM
Tenable SC support has been very helpful.
Read full review of Tenable Security Center »
Alexandru Cioruta
Global Cybersecurity Presales Domain Lead Architect at Eviden France
The integration is between us and Tenable Identity Exposure. We have excellent technical support, and we have a great...
Read full review of Tenable Identity Exposure »
Mohamed Elnahas
Head Of IT Risk and Security at AWB
We are happy with the support from the Tenable side. But sometimes the vendor's people move between areas too often,...
Read full review of Tenable Security Center »
Yusuf-Hashmi
Sr. Director - Group Head - IT Security (CISO) at Jubilant Organosys Ltd., India, Leading Chemical M
I haven't used Tenable.io support, but my team has, and I haven't heard any complaints thus far.
Read full review of Tenable Vulnerability Management »
Iwegbue Godspower Isioma
Cyber Security Analyst at Platview Technologies
We don't have many issues.
Read full review of Tenable Vulnerability Management »
Jairo Willian Pereira
Information Security Manager at a retailer
It SLA/support are enough.
Read full review of Tenable Nessus »
Mona Nyachhyon
Director at Monal Tech Pvt.Ltd.
I rate the support of Tenable Nessus a six out of ten.
Read full review of Tenable Nessus »
AmardeepSingh
Programmer at eClerx Services Limited
We have used the support from Tenable Nessus. The support was relatively good.
Read full review of Tenable Nessus »
Venugopal Potumudi
Senior Consultant at Tata Consultancy
We generally don't have a lot of requirements for tech support with Tenable. We have been using it for so long, we...
Read full review of Tenable Nessus »
DanielDurante
Senior Manager at Clearsale
We never have any kind of problem or lack of response. I would rate them a ten out of ten.
Read full review of Tenable Nessus »
Amr Abdelnaser
Senior Information Security Analyst at EastNets Holding Ltd.
My colleagues say that the tech support team is very responsive and helpful.
Read full review of Tenable Vulnerability Management »
Anonymous User
Security Specialist at a security firm
Many times, I get some answers that are not suitable information for my query. Thus, I need to escalate our vendors...
Read full review of Tenable Vulnerability Management »
Jerome TOUTEE
Former Employee of Orange Business Services as Head of Security Engineering at a comms service provider
The technical support team is good. But one drawback is that they must give more attention to small customers. We had...
Read full review of Tenable Nessus »
Anonymous User
Senior Cyber Security Specialist at a tech services company
I have dealt with technical support once. They were very good and very responsive.
Read full review of Tenable.io Web Application Scanning »
Anonymous User
Security Engineer at a media company
The technical support has been very useful. They are helpful. I rate the technical support from Tenable Nessus a four...
Read full review of Tenable Nessus »
Pov Men
Network Security Engineer at np secure
The customer service/technical support for the solution is very good.
Read full review of Tenable Vulnerability Management »
Anonymous User
Assistant manager IT security at a financial services firm
We sometimes took support from Tenable when we had issues with the scans and we couldn't get the results. They were...
Read full review of Tenable Security Center »
Anonymous User
Security Consultan at a security firm
The support ticketing system needs improvement. Whenever we create tickets, they are directed to a general support...
Read full review of Tenable.io Web Application Scanning »
JimKootnekoff
President and CEO, Founder Executive at SecuSolutions Co., Ltd.
I've never used technical support in the past. I've never had a need to. Therefore, I wouldn't be able to assess...
Read full review of Tenable Vulnerability Management »
Anonymous User
Security Compliance Officer at a tech services company
I did not deal with technical support at all.
Read full review of Tenable Nessus »
Dapo Salami
Executive Director at Platview Technologies Limited
The response times of customer service and support can be faster. I rate them a six out of ten.
Read full review of Tenable Vulnerability Management »
Thomas Kung
Senior Consultant at a tech company
I usually use the dashboard for support. It shows the critical vulnerabilities from low to high. They are very...
Read full review of Tenable Nessus »
Anonymous User
IT Security Operations Analyst at a manufacturing company
Technical support is good. They provided information that is needed.
Read full review of Tenable Nessus »
Anonymous User
VP - Risks, Audits & InfoSec at a tech services company
We did reach out to technical support. I think it was just once, but it took them a long time to respond. Maybe it...
Read full review of Tenable Nessus »
Ladislav Solc
Managing partner at a tech services company
We communicated via email to solve our issue. The experience was quite good for us.
Read full review of Tenable Nessus »
Anonymous User
Director of Cyber Security at a outsourcing company
I provide support to my customers. I have not run into an issue that I needed to contact the support from Tenable.io...
Read full review of Tenable.io Web Application Scanning »
Manoj Nair
Tech consultant at select softwares
I have not contacted technical support so far, as there was no issue to escalate.
Read full review of Tenable Security Center »
MatteoMazzei
Security Manager at Yarix S.r.l.
The solution's technical support is good and quick to respond. If you have a problem, you can be sure that someone...
Read full review of Tenable Vulnerability Management »
Anonymous User
Ingeniero de proyectos de TI at a tech services company
I've never directly dealt with technical support. I can't speak to how knowledgeable or responsive they are. I've...
Read full review of Tenable Vulnerability Management »
Daniel Durante
Senior Manager at a security firm
The technical support is great. We have called them a few times and they have always helped us.
Read full review of Tenable Nessus »

Review 1 of 30

Technical Support

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