Compare PortSwigger vs Veracode

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Popular Solutions

PortSwigger Burp Suite Professional

24 reviews

PortSwigger Burp Suite Enterprise Edition

5 reviews

Veracode

106 reviews

Veracode Security Labs

3 reviews

Top Industries

Comms Service Provider

23%

Computer Software Company

14%

Financial Services Firm

Government

Financial Services Firm

17%

Computer Software Company

14%

Comms Service Provider

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Sonali Gedam
Qulity Engineer at Lloyds Banking Group PLC
We use PortSwigger Burp Suite to scan our internal banking journey. Where we have customer-based applications in the...
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Mustufa Bhavnagarwala
CyberRisk Solution Advisor at a consultancy
I use PortSwigger Burp Suite Enterprise Edition in my company to do the vulnerability assessment manually and test...
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Review 1 of 2

Darshan Makhecha
Sr Sales Engineer at a manufacturing company
I use Veracode on a private cloud. When we implement a new solution, it needs to undergo user review. I was...
Read full review of Veracode Security Labs »

Review 1 of 1

Customer Service

ManishSingh
Quality Manager at Net Solutions
The customer support is good, however, I haven’t used other tools. It is difficult to compare it and other solutions...
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Mustufa Bhavnagarwala
CyberRisk Solution Advisor at a consultancy
I have never contacted the solution's technical support team for any help.
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Anuradha.Kapoor Kapoor
Head - Quality Control at Net Solutions
The support is not very quick in answering, but they do answer. So, I would like them to be faster.
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Mouli Siramdasu
Associate Consultant at ATOS
Technical support was excellent. They were very fast. They also offered good documentation which was very helpful to...
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VinothKumar5
Senior Consultant at Hexaware Technologies Limited
PortSwigger has something called Academy where you can go to learn about many things related to security testing.
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Siddharth-Singhal
Consultant at a consultancy
The technical support is quite good.
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Anonymous User
Senior Security Consultant at a tech services company
Customer Service: It's excellent. Technical Support: It's very good.
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Anonymous User
Lead Security Architect at a comms service provider
We've never interacted with tech support. That's mostly due to the fact that there is already a lot of material that...
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Anonymous User
IT Security Analyst at a tech services company
I haven't yet used their technical support.
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Anonymous User
Founder and Director at a financial services firm
The solution offers good support services. There's also the product team that can assist. Overall, I've been happy...
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Anonymous User
Penetration Testing Advisor at a tech services company
I didn't use technical support.
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Vijayanathan Naganathan
Director - Head of Delivery Services at Ticking Minds Technology Solutions Pvt Ltd
I found technical support to be quite responsive. I usually get an email response within three or four hours which is...
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Saminda Jayawardene
Compliance Manager at a tech services company
We haven't had any reason yet to contact technical support. Aside from support, they should hold consistent webinars...
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Ashutosh Barot
Security Researcher at a financial services firm
Technical support is good, they have a good response time.
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Sajda Bano
Quality Analyst at Hiup Solution
I do not have any experience with technical support. I had a colleague who would deal with support.
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Anonymous User
Cyber Security Analyst at a tech services company
We've got very good support from their team.
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Anonymous User
Senior IT Security Analyst at a transportation company
I have not used the support from PortSwigger Burp Suite Enterprise Edition because it is straightforward.
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Anonymous User
IT Manager at a manufacturing company
Support depends on how much you're paying. We get good support from them which we need because there are lots of...
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Anonymous User
Director at a consultancy
I haven't needed to contact their technical support.
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CyberSecAn08987
Cyber Security Analyst at a tech vendor
I have not needed to use the solution's technical support.
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Anonymous User
Works
We have not needed to contact technical support, although there is a very big community of users.
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Anonymous User
Senior Security Engineer at a insurance company
We have used technical support three times, and each time received an email within twenty-four hours. They first try...
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Pierre Lend
Cyber Security Consultant at Accenture
All resources on PortSwigger are online, whether on their website or forums. Whenever we encountered any issue, we...
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Anonymous User
Test Lead at a financial services firm
Support-wise, the solution was also very good. Across the globe, all the manual penetration testers use Burp Suite....
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SivaPrakash
Senior Test Engineer II at a financial services firm
PortSwigger Burp's technical support is all right. The issues are resolved very quickly so we don't have to wait for...
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Anonymous User
IT Manager at a manufacturing company
The technical support team is very good. They are quick at responding and they help us to resolve issues within the...
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Anonymous User
Information Systems Security Officer at a financial services firm
I have not used technical support, but online documentation and Help have always been sufficient.
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Anonymous User
Cyber Security Analyst at a comms service provider
I have also had some queries and I have used their support services. It was like all solutions out there. They are...
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Shrey Sethi
Penetration Tester at a tech services company
The documentation is very good, so I have never needed to contact technical support.
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Anonymous User
Lead Software Architect at a tech services company
I have not contacted technical support. We have not experienced any issues where we couldn't resolve them using our...
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Review 1 of 30

Nathan S
VP of Product at a healthcare company
I have not used the support from Veracode Static Analysis.
Read full review of Veracode »
Ujjwal Sachdeva
Data scientist at Advarisk
Technical support has been very fast and efficient. The team helps us at every phase of the development cycle.
Read full review of Veracode »
Devid William
Application Security Architect at Banco Votorantim
Technical support is good. They are always communicative and share news and new technologies. They offer new...
Read full review of Veracode »
Zach Handzlik
Release Manager/Scrum Master at Amtech Software
Veracode's technical support is very responsive, and I've heard back within 24 hours regarding a couple of issues...
Read full review of Veracode »
Darshan Makhecha
Sr Sales Engineer at a manufacturing company
I haven't encountered any disadvantages or flaws in this product, so I haven't needed to contact support, but I'm...
Read full review of Veracode Security Labs »
Shiva Prasad Reddy
Program Analyst at a tech services company
Their support team needs to respond in less time. It takes a lot of time for them to respond. When we reach out, we...
Read full review of Veracode »
Jan Pašek
Tech Lead at a financial services firm
I have only one experience with Veracode support, but it was very positive. I used the schedule consultation feature...
Read full review of Veracode »
Jesus Montes Ceron
Architect of solutions at IPComMx
We are very pleased with the support.
Read full review of Veracode »
Alex Fuglaar
Manager at a financial services firm
I've never needed to contact technical support.
Read full review of Veracode »
Anonymous User
Application & Product Security Manager at a insurance company
Good.
Read full review of Veracode »
Anonymous User
Senior Project Manager at a computer software company
I've never had a need, up to this point, to reach out to technical support. I haven't really come across any...
Read full review of Veracode »
Anonymous User
Sales Engineer at a computer software company
Their support is good. I would rate them a nine out of ten.
Read full review of Veracode »
Anonymous User
Director Security and Risk OMNI Cloud Operations at a tech vendor
Tech support is very effective. We can do online requests for read-outs with their tech support - but the more common...
Read full review of Veracode »
Mauro Verderosa
Cybersecurity Expert at PSYND
I would rate Veracode's technical support at nine out of 10. They would probably deserve a 10 but it is not as quick...
Read full review of Veracode »
Christian Camerlengo
Senior Programmer/Analyst at a financial services firm
I would give their technical support five stars out of five. They were on point and they helped us identify...
Read full review of Veracode »
Anonymous User
Project Manager at a tech vendor
Based on limited usage, we are satisfied.
Read full review of Veracode »
Anonymous User
Managing Principal Consultant at a tech vendor
I have used their technical support and they are quite good.
Read full review of Veracode »
Anonymous User
VP Worldwide Delivery Acceleration at a financial services firm
Tech support is excellent.
Read full review of Veracode »
Djean Bruno
Security Engineer at a tech vendor
The technical support is excellent.
Read full review of Veracode »
Anonymous User
Chief Technology Officer at a tech services company
Service and support is always helpful and knowledgeable. Turnover seems to be an issue. We are frequently being...
Read full review of Veracode Security Labs »
Siddharth Kundalkar
Director Software Engineering at a tech services company
The support is good but has room for improvement. Issues don't get acknowledged quickly, repeated updating is required.
Read full review of Veracode »
Stephen Pack
Software development program leader at Vendavo
The support has been good at understanding issues. There are two aspects of technical support. One concerns issues...
Read full review of Veracode »
Pradeep Honaganahalli Basavaraju
ML engineer at a consultancy
I've personally interacted with the customer service and support recently for a few issues, and their support is...
Read full review of Veracode »
Rajeev B.
Security Analyst at a insurance company
Whenever there is a flaw that we cannot understand, we have something called Veracode consultation. We raise a ticket...
Read full review of Veracode »
ShubhamSharma5
Senior Consultant at Material Vision
We have not used their support extensively, but when we were choosing Veracode, I felt that they have a very good...
Read full review of Veracode »
DmitriAldowski
DevOps and Cloud Architect at a hospitality company
There are three layers of technical support and we have used all of them over time. We are happy with the service...
Read full review of Veracode »
Evan Christoe
AVP, IS Manager at a financial services firm
Technical support is highly competent.
Read full review of Veracode »
Hemanth Jayakumar
Sr Director at a non-profit
Technical support team is quite good. However, if we're talking in terms of how Veracode recognizes clients and deals...
Read full review of Veracode »
Michael Calabrese
Vice President of Engineering at Avant Assessment
The one time I had to use their technical support for the bug where a code check dies, I found them a little...
Read full review of Veracode »
Elina Petrovna
Professor at BitBrainery University
CA still has some difficulties integrating the Veracode team in their support services.
Read full review of Veracode »

Review 1 of 30

Technical Support

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