Compare Progress vs Sauce Labs | IT Central Station

Progress Based on 2 reviews.	Sauce Labs Based on 83 reviews.
Overview
Progress Software Corporation is a global software company. The Progress portfolio includes solutions for enterprise integration, data interoperability and application development, including Software as a Service enablement and delivery. Progress's headquarters are in Bedford, Massachusetts. Progress products and technology are used at over 60,000 organizations in 140 countries including 90% of the Fortune 500.	Information Not Available
Sample Customers
Telerik Test Studio: Fox, Chicco, BNP Paribas, eBay, Coca Cola, AT&T	Sauce Labs: Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Popular Solutions
Progress OpenEdge RDBMS 1 reviews	Sauce Labs 37 reviews
Top Comparisons
SmartBear TestComplete vs. Telerik Test Studio Compared 24% of the time.	BrowserStack vs. Sauce Labs Compared 53% of the time.
Top Industries
Financial Services Firm 41% Media Company 8% Comms Service Provider 6% Transportation Company 6%	Media Company 13% Financial Services Firm 13% Retailer 9% Healthcare Company 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

John ONeill
Principle consultant at Active Data Consulting Services Pty Ltd
What is most valuable?: I have been working with Progress OpenEdge 4GL and RDBMS for nearly 20 years now. For...
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Review 1 of 1

Brook Beam
Lead Software Test Automation Engineer at a tech vendor
What is our primary use case?: As we began architecting a CI/CD pipeline in our SDLC, a need quickly arose for...
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Customer Service

John ONeill
Principle consultant at Active Data Consulting Services Pty Ltd
Customer Service: I have used the managed MDBA service that Progress Software Professional Services offer. They are...
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Review 1 of 1

Binoy Shah
Software Test Engineer at a media company
Customer Service: Three out of five. Technical Support: Three out of five.
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Anthony J. Neal
Sr. Performance Test Engineer at a tech services company
Customer Service: I have not directly communicated with customer service. Technical Support: I haven't had to use...
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Anna Li-Fatou
QA Automation Engineer at a healthcare company
Customer Service: I would rate it high - they made a really good impression on me. Technical Support: I would rate it...
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Manoj T V
Team Lead/Manager at a media company
Customer Service: 10/10 Technical Support: Good.
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Benjamin Galatzer Levy
Lead Automation Engineer at a health, wellness and fitness company
Customer Service: Excellent! Technical Support: Exceptional!
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Jeremy Ideus
Health Systems QA Automation Engineer (SDET) at a healthcare company
Customer Service: Excellent, so far. Technical Support: Excellent, so far.
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Tianyi Huang
Quality Engineering Intern at a tech company
Good. According to my experiences, the technical support engineers typically reply to emails within a day.
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Michael Witmer
Technology Development Program Intern at a healthcare company
Customer Service: 10/10 Technical Support: 9/10
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Arun Louis
MTS at a tech services company
I have not contacted customer service or technical support so far.
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Anonymous User
QA Engineer at a tech services company
Customer Service: Good. Technical Support: Good.
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Suzi Sys
Quality Engineer at a tech services company
Customer Service: Good. Technical Support: Good.
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JD
Test Engineer at a media company
Customer Service: Pretty good. The customer service guys are responsive, and will respond with a reply in less than a...
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Anonymous User
Software Testing Enigneer (QA) at a tech services company
Customer Service: Sauce Labs support has been very helpful, and they are always friendly, even when it's not always a...
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Anonymous User
Snr Recruiter
Customer Service: Customer service is excellent. I would give it a rating of 10 out of 10. Technical Support:...
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Anonymous User
QA Engineer at a retailer
Customer Service: I have not used it. Technical Support: I have not used it.
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Anonymous User
Software Engineer at a tech vendor
Excellent, responsive, and goes above and beyond.
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Anonymous User
Software Developer Trainee at a tech services company
Customer Service: 4.8 out of 5 Technical Support: 4.5 out of 5
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Anonymous User
Web Producer at a tech company
Customer service is top notch. When you report a bug or inquire about something they get back to you with a plan of...
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Anonymous User
Lead Test Automation Engineer at RevContent
Their customer service reps are fantastic! They have heard of all of the typical issues that can occur in business...
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Anonymous User
Software Development Engineer at a software R&D company
Customer Service: Haven't had the need to interact with them. Technical Support: Haven't had the need to call them.
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Anonymous User
QA Engineer at a tech services company
Customer Service: Good. Technical Support: Good.
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Archana Jain
Software Tester at a comms service provider
Customer Service: Good. Technical Support: It's the best.
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Anonymous User
QA Director at Bridgetree
Customer service from the initial query to sauce labs to the product evaluation to contract negotiations to purchase...
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Anonymous User
Intern - Technology Development Program at a healthcare company
Customer Service: I have yet to engage their customer service directly, but the support pages are full of valuable...
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Anonymous User
QA Engineer at a tech services company
Customer Service: An eight out of 10. Technical Support: A nine out of 10.
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Adi Assg
Team Lead at a tech vendor
Customer Service: Good. Technical Support: Good.
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Arun Das
Software Engineer at a consultancy
Customer Service: It is the best. Technical Support: It is good.
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Arti Jain
--
Customer Service: I have not personally needed it yet, but their documentation and examples are solid. Technical...
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Anonymous User
QA Manager at a tech company
Customer Service: Sauce support has been very helpful -- always friendly, pretty prompt, and thorough, too -- even...
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Arr Huuu
Software Tester at a transportation company
Customer Service: Their customer service is excellent. Technical Support: Their technical support is excellent.
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Technical Support

No Data Available

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