Compare Qlik vs SAP | IT Central Station

Qlik Based on 194 reviews.	SAP Based on 319 reviews.
Top Comparisons
SAP BusinessObjects Business Intelligence Platform vs. QlikView Compared 4% of the time. SAP Lumira vs. Qlik Sense Compared 3% of the time.	QlikView vs. SAP BusinessObjects Business Intelligence Platform Compared 5% of the time. QlikView vs. SAP Crystal Reports Compared 5% of the time. QlikView vs. SAP Analytics Cloud Compared 8% of the time.
Sample Customers
QlikView: Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland. Qlik Sense: Abbvie, Airbus, Barclays, BT Openreach, BMW, Daimler AG, HSBC, IKEA, Nationwide Building Society, Royal Mail Group, Sanofi, Siemens, Wendy's, Vodafone, Volvo Qlik Analytics Platform: Corporater	SAP BusinessObjects Business Intelligence Platform: SRAM, Kennametal, Fairfax Water, British American Tobacco, Velux, and FedEx. SAP Roambi: Nike, Sephora, Puma, Aldo, Pfizer, Novartis, Lilly, AstraZeneca, Airbnb, Sony, The Telegraph, Sydney Airport SAP Analytics Cloud: Live Oak Bank SAP Analytics Hub: STIB-MIVB SAP Crystal Reports: City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP SAP Lumira: Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone SAP BusinessObjects Design Studio: Wipro, Tetra Pak, MIGROS SAP BusinessObjects Dashboards: Jebsen & Jessen
Popular Solutions
Qlik Sense 35 reviews QlikView 11 reviews Qlik Analytics Platform 1 reviews	SAP BusinessObjects Business Intelligence Platform 9 reviews SAP ERP 9 reviews SAP SuccessFactors 9 reviews
Top Industries
Software R&D Company 27% Financial Services Firm 14% Manufacturing Company 7% Retailer 7%	Software R&D Company 28% Comms Service Provider 9% Manufacturing Company 9% Financial Services Firm 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Adam Abwat-Johnson
BI Developer at a retailer
What is our primary use case?
As a consultant, I used this for a wide variety of use cases. Mainly, the first thing…
Read full review of Qlik Sense »
Vyacheslav Koval
Board of Management
What is most valuable?
Its ability to build, very quickly, very complicated models. In our case, we use for this…
Read full review of QlikView »
Anonymous User
User
What is our primary use case?
We use this solution across all functions to increase decision support.
What is most
…
Read full review of Qlik Analytics Platform »

Review 1 of 3

Crewmem67
IT Consultant at College Notre Dame de Nazareth
What is most valuable?
We've found the solution very reliable overall. It's very fast.
What needs improvement?
…
Read full review of SAP SQL Anywhere »
Anonymous User
Client Account Manager at a tech services company
What is our primary use case?
Manage large and complex CapEx engineering projects to keep track of project and budget,…
Read full review of SAP Portfolio and Project Management »
Anonymous User
Development and Alumni Relations Associate at a university
What is most valuable?
Geographic hierarchy and the ability to connect with SAP sources, such as CRM, ERP, and BW.…
Read full review of SAP Lumira »
Anonymous User
Programmer and Analyst
What is most valuable?
Price Stability Easy to use Easy to learn Powerful SQL Transact-SQL Query optimizer
How has
…
Read full review of SAP Adaptive Server Enterprise »
Bigr67
Manager for BI at a manufacturing company
What is our primary use case?
We are currently using the on-premise deployment model. We have just started…
Read full review of SAP BW/4HANA »

Review 1 of 5

Customer Service

Erin Mis
Application Support at a retailer
Customer Service: An eight out of 10. Technical Support: A nine out of 10.
Read full review of Qlik Sense »
Brandon Droy
Financial Analyst at a healthcare company
Our experience with the support team has been fantastic.
Read full review of Qlik Sense »
Ayodele Makun
Pre-Sales Technical Consultant at a tech services company
The Qlik community is very vibrant and you find or get answers to most issues to get you started.
Read full review of Qlik Sense »
Juan Vidal Gil
Project Manager - Business Intelligence at www.datademy.es
Excellent, very good and active community.
Read full review of QlikView »
Mindy Kay
Solution Engineer - QlikView/Qlik Sense at a consultancy
Customer service and technical support are very good.
Read full review of QlikView »
Brandon Droy
Financial Analyst at a healthcare company
Customer Service: The customer service is excellent and definitely care about the client. Technical Support: I have...
Read full review of Qlik Sense »
Hakan Aktaş
Senior BI Consultant at a retailer
Customer Service: It's good. Technical Support: It's good.
Read full review of QlikView »
Nick Rosario
Sr Programmer Analyst at a energy/utilities company
Excellent customer service experience.
Read full review of Qlik Sense »
Anonymous User
IT Analyst at a government
Customer Service: 9/10 Technical Support: 9/10
Read full review of QlikView »
Vyacheslav Koval
Board of Management
We have both technical support and support in the development model from the local partner of QlikView. I would rate...
Read full review of QlikView »
Anonymous User
Consultor QlikView at a tech services company
Technical support provides high-level service.
Read full review of QlikView »
Anonymous User
User
I have never worked with Qlik Customer Service directly.
Read full review of QlikView »
Anonymous User
R&D Manager and Co-Owner at a tech services company
Technical support is poor: We definitely use community support.
Read full review of Qlik Sense »
Anonymous User
Project Manager at a logistics company
Customer Service is good, however we mainly use the Qlikview community. We can reach out to other users / developers...
Read full review of QlikView »
Anonymous User
User at a retailer
Very reactive, quick and supportive. I have been 110% satisfied every time I have reached out with a question.
Read full review of QlikView »
Anonymous User
Service Delivery Manager - EABL at a Consumer Goods
Technical support was super, can't complain.
Read full review of QlikView »
Anonymous User
Assistant Manager at a tech vendor
Support is very good.
Read full review of QlikView »
Anonymous User
Information Publishing Portfolio Manager at a comms service provider
Our implementation provider is very capable, but it is important to partner with a vendor who has industry, regional...
Read full review of QlikView »
ManFin32102
Manager, Financial Systems Deployment, EPSI at a healthcare company
We usually use a partner for technical support, so I cannot really rate the service.
Read full review of QlikView »
Anonymous User
Managing Partner at PBS
QlikView has a very good developer community where you can find support from the other developers.
Read full review of QlikView »
Anonymous User
BI Consultant at a financial services firm
I rate the level of customer service and technical support 8/10, efficient.
Read full review of QlikView »
Anonymous User
Business Intelligence Director at a tech services company
Technical support is outstanding.
Read full review of QlikView »
Anonymous User
Project Manager, Global Business Intelligence & Analytics at a media company
Technical support is OK. We work with a vendor partner. We have no direct interaction with Qlik.
Read full review of QlikView »
SpeIT8309283
IT specialist at a financial services firm
I have not used Qlik tech support. I use the reseller.
Read full review of Qlik Sense »
Anonymous User
Developer
I have not had direct contact. Currently (with Qlik Sense), I am working with Qlik local partners, not directly.
Read full review of QlikView »
Anonymous User
Business Intelligence Consultant at a software R&D company
Technical support are quite helpful. We are a Qlik partner and they are willing to help out with issues. Sometimes,...
Read full review of QlikView »
Paul Nockolds
Data Analyst at a media company
Customer Service: I have not had any direct contact with customer service but the online community is very active and...
Read full review of Qlik Sense »
Anonymous User
Senior Business Analyst at a logistics company
I rate technical support 6/10.
Read full review of QlikView »
Anonymous User
Senior IT Project Manager at a financial services firm
Technical support is very good, with an exceptional user base. I’m largely self-taught on Qlik because of their...
Read full review of QlikView »
Anonymous User
MIS General Manager at a engineering company
It’s quite good and their response time is quick.
Read full review of QlikView »

Review 1 of 30

Darien Khairy
Sr. Supervisor HR at a comms service provider
We were not happy with their after-sales support. Whenever we had an issue it was really difficult to get in touch...
Read full review of SAP SuccessFactors »
Eliram Yakar
Team leader SAP Development at Ness Technologies | נס טכנולוגיות
I encountered issues due to human error. SAP support solved the problems. Technical support for customers has...
Read full review of SAP ERP »
Vishal Guthula
Analytics Consultant at a tech company
The tech support is pretty good.
Read full review of SAP BusinessObjects Business Intelligence Platform »
RamyShaaban
Section Head at a energy/utilities company
We have a technical support contract with a subcontractor from SAP in the from of an SLA, a service-level agreement,...
Read full review of SAP HANA »
Carl Haas
IT Specialist - Crystal Reports / SQL Server at a construction company
Customer Service: Excellent. The sales reps and the technical support folks have been very supportive and have always...
Read full review of SAP Crystal Reports »
Patrick Steenkamp
Project Manager at a consultancy
Good, as this is done in-house.
Read full review of SAP NetWeaver Enterprise Portal »
Muzaffer Yontem
Project Delivery Manager at a tech vendor
I think it may be that SAP can improve in the area of customer support because SAP is historically a data solution...
Read full review of SAP Data Services »
Weerakhan Tantiphaiboontana
Chief Process Officer at Netizen Co., Ltd.
The technical support is improving. I've noticed a definite change over the past four years, so you know they are...
Read full review of SAP Business ByDesign »
Shahid Latif
Business Intelligence Analyst at a engineering company
Customer Service: N/A Technical Support: N/A
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Lead/Sr Ecommerce Developer at a retailer
Customer Service: It's great. Technical Support: It's great.
Read full review of SAP Hybris Commerce »
Anonymous User
Senior Reporting Consultant at a tech services company
Customer Service: You try not to contact SAP, just Google search for answers to your problems. Technical Support: You...
Read full review of SAP Crystal Reports »
Anonymous User
Senior Director IT, Business Intelligence & Data Resources at Norwegian Cruise Line
We have used technical support. I would rate their support as average. They are not as fast as we want them to be....
Read full review of SAP SuccessFactors »
Anonymous User
Sr.SQL DBA at a tech vendor
It was good.
Read full review of SAP SQL Anywhere »
Anonymous User
Project Leader at a tech services company
I would give technical support the highest possible rating.
Read full review of SAP Portfolio and Project Management »
Anonymous User
Senior SAP HCM Lead Consultant at a tech services company
Technical support is 8/10.
Read full review of SAP HCM »
Anonymous User
Deputy Chief Learning Officer at a government
The technical support is a little slow, like 24 hours. I feel since it is 2017, if I have a problem, I should be able...
Read full review of SAP HCM »
Anonymous User
Owner at a tech services company
Customer Service: Very goodTechnical Support: Very good
Read full review of SAP ERP »
Anonymous User
SAP BI Systems Supervisor at a maritime company
I rate technical support so highly because of its being an old product.
Read full review of SAP Business Warehouse »
Anonymous User
Business Analytics Consultant at a software R&D company
I haven't had to reach out to anybody for technical support.
Read full review of SAP Lumira »
Anonymous User
VP at a financial services firm
Customer Service: 7/10. Technical Support: 9/10.
Read full review of SAP IQ »
Anonymous User
Director
Local teams always available, plus direct support from Walldorf if required
Read full review of SAP Data Services »
Anonymous User
Head of IT Technology Team at a mining and metals company
Customer Service: Good. Technical Support: Good.
Read full review of SAP Identity Management »
BIConsultant987
Business Intelligence Consultant at a tech services company
Customer Service: In my experience, customer service it good. Technical Support: In my experience, technical support...
Read full review of SAP BusinessObjects Business Intelligence Platform »
GB432
Manager of Architecture/Design at a government
Not good. SAP does resolve issues in time.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
SAP BO/BI Architect at a tech services company
Sometimes it's average, and sometimes it's excellent.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
SAP Technical Consultant at a tech services company
The technical support is good and they were very helpful.
Read full review of SAP HANA »
Anonymous User
Director/ Entrepreneur/ SAP CRM Functional
Customer Service: Customer service was good. Technical Support: We never used technical support.
Read full review of SAP Hybris PCM »
Anonymous User
Principal Consultant at a financial services firm
I would rate technical support average to good.
Read full review of SAP SuccessFactors »
Anonymous User
Consultant at a tech vendor
Customer Service: 100% as no manual intervention is required once the solution is implemented. Technical Support: 100%.
Read full review of SAP Data Services »
Anonymous User
Owner | eHRM & HR-IT expert | Project Management | Transformation at a energy/utilities company
We had good assistance from our implementation partner.
Read full review of SAP Jam »

Review 1 of 30

Technical Support

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Qlik vs SAP

What is our primary use case?

What is most valuable?

What is our primary use case?

What is most

What is most valuable?

What needs improvement?

What is our primary use case?

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How has

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