Compare QPR Software vs Sparx Systems

QPR Software

Based on 7 reviews.

Sparx Systems

Based on 105 reviews.

Sample Customers

QPR ProcessDesigner

ALPLA

Sparx Systems Enterprise Architect

OmniLink

Popular Solutions

QPR Metrics

0 reviews

QPR ProcessAnalyzer

0 reviews

QPR ProcessDesigner

0 reviews

Sparx Systems Enterprise Architect

8 reviews

Sparx Prolaborate

2 reviews

Sparx Pro Cloud Server

2 reviews

Top Industries

Comms Service Provider

17%

Manufacturing Company

12%

Wholesaler/Distributor

Computer Software Company

Educational Organization

13%

Government

11%

Financial Services Firm

10%

Computer Software Company

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Solution Architect at a comms service provider

Read full review of QPR ProcessDesigner »
Anonymous User
Director at a consultancy

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Anonymous User
Co-Managing Partner at a consultancy

Read full review of QPR Metrics »

Review 1 of 3

Jean-Francois Boyer
Senior Project Manager at Vaudoise Assurances
I use Pro Cloud for just connecting my Enterprise Architect on-premise to the Prolaborate; it's a technical usage,...
Read full review of Sparx Pro Cloud Server »
Pawel Gawronski
Group IT Manager at a wholesaler/distributor
Our company uses the solution for knowledge management. We have a diagram and confluence site where we keep all...
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Review 1 of 2

Customer Service

Anonymous User
Co-Managing Partner at a consultancy
Customer Service: High. Technical Support: High.
Read full review of QPR Metrics »
Anonymous User
Director at a consultancy
The support is very good. They provide a helpful service.
Read full review of QPR ProcessAnalyzer »
Anonymous User
Director at a consultancy
Our company manages this solution for the client with a team of two or three people but we can always turn to QPR for...
Read full review of QPR ProcessAnalyzer »
Anonymous User
Solution Architect at a comms service provider
Customer Service: We had great service directly from QPR. Technical Support: Same as customer service.
Read full review of QPR ProcessDesigner »
Anonymous User
Director: Technical Services at a tech consulting company
Customer Service: Excellent. Technical Support: Excellent.
Read full review of QPR Metrics »

Review 1 of 5

Anthony Houghton
Data Architect at UK Research and Innovatio
I never contacted the technical support for Sparx Systems Enterprise Architect.
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GeorgeDiaz
Solutions Consultant at Inspi Technologies
Sparx technical support is good.
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Sastry Dhara
President/CEO at dhara consulting group, inc
Their support is good.
Read full review of Sparx Prolaborate »
Anuj Shahi
Enterprise Architect at CCandC Solutions
Their technical support is not good in India. It could be better. I wrote an email to the support, but I didn't get a...
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
Enterprise Architect, Coach and Owner at a consultancy
Their support is perfect. They are quick and courteous.
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Anonymous User
Software Engineer at a tech services company
We reported one problem but never received an answer.
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Anonymous User
Infrastructure Expert at a computer software company
Customer Service: Never had the need to contact them directly. Technical Support: Never had the need to contact them...
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Marc Lampron
Conseiller principal en architecture d’entreprise et de solution at Cronomagic Canada
Almost never have to go through customer service/technical support but, the few times I needed it, they were very...
Read full review of Sparx Systems Enterprise Architect »
IvanSchotsmans
Principal at Mire Consulting
I rate the technical support of Sparx Systems Enterprise Architect a four out of five.
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AllanKowalski
Enterprise Architect at a tech services company
Though only available by e-mail they really know their stuff and respond very quickly.
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Anonymous User
IT Manager at a tech services company
I've never needed to contact them
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Anonymous User
General Manager at a manufacturing company
Customer Service: I've never had the need to contact them directly. Technical Support: I've never had the need to...
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
Enterprise Architect at a tech services company
I have had to seek a little support from Sparx directly (licencing options) as I mostly find that forums answer my...
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
Practice Leader Architecture / Methodologist at Swift Fox Strategies Inc.
My personal experience is that Enterprise Architect has a large user community that shares well. As well the direct...
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Anonymous User
Senior Architect (Project) at a energy/utilities company
Customer Service: We had no issues and questions were answered satisfactorily. Technical Support: We had no issues.
Read full review of Sparx Systems Enterprise Architect »
MichaelSukachev
Sr. Enterprise Architect at a tech services company
I would rate the level of technical support as "not bad". But I did not need to use technical support too much.
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
Solutions and Integration Architect at a consultancy
I personally have not used any of the customer service offered as I have been able to resolve most of my problem via...
Read full review of Sparx Systems Enterprise Architect »
Igor Malik
Senior Solutions Architect Lead at a wholesaler/distributor
I didn't use their tech support much.
Read full review of Sparx Systems Enterprise Architect »
Pawel Gawronski
Group IT Manager at a wholesaler/distributor
We have contacted support for certain technical situations beyond our side. Support knows everything about the...
Read full review of Sparx Prolaborate »
Anonymous User
medewerker e-diensten at a government
From 1–10: Nine (fast response).
Read full review of Sparx Systems Enterprise Architect »
Anonymous User
INLINE Technologies at a consultancy
Good.
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ShahidMahmood
Enterprise Solution Architect at Freelancer
The technical support team is good.
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Anonymous User
Head of Systems Integration & System Engineering department at a tech services company
Customer Service: It's sufficient. Technical Support: It's sufficient.
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Anonymous User
Sr. Solutions Architect at a insurance company
I have never used technical support.
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Anonymous User
Process specialist at a financial services firm
Technical support is fine. I spoke with someone from Australia and they responded and tried to resolve the issues....
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Anonymous User
Senior Enterprise Architect at a transportation company
Customer Service: No customer service has been needed in the one year of service. Technical Support: No technical...
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Anonymous User
IT Architect at a government
I haven't had to contact technical support.
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Anonymous User
Integration Architect at a financial services firm
Customer Service: I've not had to use customer service. Technical Support: I've not had to use tech support. The...
Read full review of Sparx Systems Enterprise Architect »
Kim Dijkstra
Technical manager at Koninklijke Bam Groep N.v.
In the Netherlands, the support for this solution is very limited. You have to rely on some consultants, but at the...
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Diana Small
Solution Architect at a insurance company
My colleague is dealing with technical support.
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Review 1 of 30

Technical Support

No Data Available

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