Compare Safe-T vs SonicWall | IT Central Station

Safe-T Based on 8 reviews.	SonicWall Based on 48 reviews.
Top Comparisons

Sample Customers
Safe-T Software-Defined Access: Government of Israel, eviCore Healthcore, Glen Imaging, Sarin, LBG, Rollomatic, Boegli-Gravures SA, Banque Heritage, Groupe Minoteries, Temenos, ZEK, RLM Finsbury, Harel Insurance, Meitav Dash
Popular Solutions
Safe-T Software-Defined Access 8 reviews	SonicWall TZ 14 reviews SonicWall NSA 9 reviews SonicWall Capture Advanced Threat Protection 6 reviews
Top Industries
No Data Available	Software R&D Company 22% Comms Service Provider 11% Manufacturing Company 7% Construction Company 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eldad Omer
Manager | Leader | IT | Cyber Security | Cloud | Devops at a insurance company
What is our primary use case?
We use this product for securing our emails, with the sensitive data that we're sending…
Read full review of Safe-T Software-Defined Access »

Review 1 of 1

Rias Majeed
Software CIO at Exceed NetSec LLC
What is our primary use case?
The primary use is for protecting the internet for client-to-search sites. We also use…
Read full review of SonicWall TZ »
MichaelSleibi
IT Manager at Caritas Baby Hosptial
What is our primary use case?
We are using different products from SonicWall, and the SSL-VPN is part of our overall…
Read full review of SonicWall SMA SSL-VPN »
GUL EMİR
Presales Engineer at a tech services company
What is our primary use case?
My original use for this solution was as a reseller to learn more about the product. I…
Read full review of SonicWall Email Security »
Timothy Bolger
Infrastructure Consultant at Techtonics
How has it helped my organization?
We have only been using it for a short while but it's definitely given us a level…
Read full review of SonicWall Capture Advanced Threat Protection »
Leen Van Gent
IT Superintendent at a mining and metals company
What is our primary use case?
Primary use is Office 365, all our users have cloud-based email. The rest is business…
Read full review of SonicWall NSA »

Review 1 of 5

Customer Service

Eldad Omer
Manager | Leader | IT | Cyber Security | Cloud | Devops at a insurance company
They are very responsive. When you create a new issue, they're responding very quickly. In some cases, they have the...
Read full review of Safe-T Software-Defined Access »
Raphael Poujaud
Technical Support Manager at a tech services company
As Head of Support, we have been in contact with the Safe-T support team many times and work closely together. From a...
Read full review of Safe-T Software-Defined Access »
Roee Rahamim
Infrastructure Manager
The support is amazing. I work with a guy named Johnny. Support is very good.
Read full review of Safe-T Software-Defined Access »
Anonymous User
Solutions Sales VP at a tech services company
Currently, they are not able to offer 24/7 support as the support covers only office hours in the Israel time zone....
Read full review of Safe-T Software-Defined Access »
Anonymous User
CTO
We have used tech support more than once. I would rate them an eight out of 10.
Read full review of Safe-T Software-Defined Access »
Anonymous User
Network and Security Engineer
Yes, we've used support but only their support in Israel. I would rate them a seven out of 10. They need someone who...
Read full review of Safe-T Software-Defined Access »
Anonymous User
Systems Administrator
I would rate tech support as a nine out of 10.
Read full review of Safe-T Software-Defined Access »
Kobi Mishali
IT Manager at a retailer
When we call support, it's answered very quickly. It's very good. I would say they're a nine out of 10. I work with...
Read full review of Safe-T Software-Defined Access »

Review 1 of 8

MuraliGovindarajan
Senior Manager - Information Technology at Bahrain Kuwait Insurance
Since we have the local partner, technical support is fine. Whenever we open a case, we are supported well (both from...
Read full review of SonicWall Capture Advanced Threat Protection »
Luciano Morales
IT Infrastucture - Cloud Admin at Primary S.A.
Customer Service: We use our Dell Partner who are slow, but efficient. Technical Support: Our Dell partner have great...
Read full review of SonicWall NSA »
Muhammed Yasir
Director Information Systems at a transportation company
Good.
Read full review of SonicWall NSA »
Riyazuddin Peerzada
Regional Manager at Networker
Our engineers are regularly in touch with technical support. If there is any problem with the configured then we get...
Read full review of SonicWall Email Security »
Svein Jensen
Senior Engineer at KDsystems
I haven't tried technical support yet, so I haven't needed support yet on anything.
Read full review of SonicWall TZ »
SrEngineer672
Consultant at a tech services company
Customer Service: I haven't dealt with customer support. Technical Support: Pretty good, they are more than happy to...
Read full review of SonicWall TZ »
Anonymous User
Presales Manager
Level-3 technical support is good.
Read full review of SonicWall NSA »
John Sturman
Technologist at Digifabshop (Hudson, NY)
Their technical support is excellent.
Read full review of SonicWall TZ »
Katlego Phogole
Business Solutions Consultant at Call IT Services
Technical support has been good. SonicWall is very responsive when you input any issues.
Read full review of SonicWall Capture Advanced Threat Protection »
Aaron Krytus
Network Manager / Senior Network Engineer at Warnock, Tanner & Associates
Customer Service: I have not worked with their customer service. Technical Support: Excellent customer service. Very...
Read full review of SonicWall TZ »
Umut Erol
Partner at 0ve1
We don't need any technical support. We don't have any tickets. We don't have any calls. Customer support is not a...
Read full review of SonicWall TZ »
MuraliGovindarajan
Senior Manager - Information Technology at Bahrain Kuwait Insurance
The SonicWall TZ support is okay overall but could be improved in many ways.
Read full review of SonicWall TZ »
Michael D'Antignac
Network Systems Specialist at a K-12 educational company or school
Technical support has been very good, the few times we've needed it.
Read full review of SonicWall NSA »
Bishoy Habib
Senior Security Consultant. at Ingram Micro Inc.
We have had no interaction with their technical support.
Read full review of SonicWall NSA »
Anonymous User
Co Owner and Managing Director at R3INVENTATE GROUP sprl at R3 CyberSecurity
Customer Service: 6/10 - they are not providing the same support level as before. Technical Support: I haven't used...
Read full review of SonicWall TZ »
ITSuperv67
IT Supervisor at a construction company
We used it on one occasion. It was quite straight forward. We have a 24/7 support service option. The people who...
Read full review of SonicWall TZ »
Anonymous User
Director of Pre-sales, training and development.
Customer Service: It's good. Technical Support: It's medium.
Read full review of SonicWall TZ »
Khizar Iqbal
IT Engineer at Asia General Contracting
Technical support is not good. If we send complaints to the SonicWall support they don't provide good support for us....
Read full review of SonicWall TZ »
Essam Alhanini
IT Admin at a healthcare company
I don't get the support that I need from SonicWall.
Read full review of SonicWall TZ »
Anonymous User
General Consul of Japan
We have very good IT consultants who provide technical support.
Read full review of SonicWall SMA SSL-VPN »
Reggie Viljoen
IT Administrator at Sandton Radiology
I have not had to use technical support.
Read full review of SonicWall Capture Advanced Threat Protection »
MichaelSleibi
IT Manager at Caritas Baby Hosptial
Technical support for this solution is great. When we ask questions they answer them quickly.
Read full review of SonicWall SMA SSL-VPN »
Anonymous User
IT Manager
I would give technical support and rating of 8/10. Most of the time support is with foreign staff and can be hard to...
Read full review of SonicWall TZ »
GUL EMİR
Presales Engineer at a tech services company
I used SonicWall support sometimes. Most of the time I research and I solve any problems I have by myself because it...
Read full review of SonicWall Email Security »
Steven SL.
Senior IT Consultant at a tech consulting company
During the Dell years, support was terrible. It has since improved.
Read full review of SonicWall NSA »
Anonymous User
Network Consulting Engineer
Customer Service: Service is great. Technical Support: Service is great.
Read full review of SonicWall TZ »
ShaikSajid
Network & System Engineer at Construction Products Holding Co.
I've had a good experience with technical support.
Read full review of SonicWall TZ »
Anonymous User
Vice President & Chief Information Officer at a aerospace/defense firm
While the product is fine, I find that there is no support. We purchased a license renewal and have not been able to...
Read full review of SonicWall TZ »
Hamza_Farhan
Professioan Services Engineer at a tech vendor
Customer Service: The hold time is very long, and they need to hire more people to handle the huge number of incoming...
Read full review of SonicWall TZ »
ITSuperv67
IT Supervisor at a construction company
Technical support has been fine. The last couple of times we've needed them, our issues were handled in a timely...
Read full review of SonicWall Capture Advanced Threat Protection »

Review 1 of 30

Technical Support

No Data Available

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Safe-T vs SonicWall

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

How has it helped my organization?

What is our primary use case?