Salesforce vs SugarCRM

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Salesforce
Based on 101 reviews.
SugarCRM
Based on 5 reviews.
Top Comparisons
Compared 0% of the time.
Compared 2% of the time.
Overview
Salesforce.com is a cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management product, Salesforce also tries capitalizing on commercial applications of social networking through acquisition. As of 2015, it is one of the most highly valued American cloud computing companies with a market capitalization of $50 billion, It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index.SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management system that is available in both open-source and commercial open-source applications. In February 2014, SugarCRM announced that they would no longer be releasing new open source versions of their Community Edition application and this would now be a bug fix only application.
Sample Customers
Salesforce Sales Cloud: Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
salesforce.com Desk.com [EOL]: One Kings Lane, Munchery, ZenPayroll, Spotify, SoundCloud, Pandora
SugarCRM: Redglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
SugarCRM Sales Force Automation: MAN Truck & Bus, Rodobens, BancVue, Puente, PaquetExpress, Symphony, Mazars, Audio Visual Design Group, Reebok, VPI, Marina Punat, PostNord, Harper Inc., Verticality Ltd., EMIS Group
Popular Solutions
Top Industries
Software R&D Company
41%
Comms Service Provider
9%
Financial Services Firm
6%
Media Company
6%
No Data Available
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
Review 1 of 1
Customer Service
Review 1 of 30
Review 1 of 1
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Sign Up with Email